Cruiserexcite

Cruiserexcite
Purser

Hometown: San Francisco
Joined: 10/15/2015
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Cruiserexcite's Past Cruises

Zuiderdam

September 2014 - Zuiderdam to Panama Canal, Central America

I rate HAL service with 4 stars

I am a repeat passenger of HAL and any to its ship contains excellent service. I only had one experience with a bad cruise ship - Zaandam. That ship had a lot of attitude and arrogance.

That ship is an embarrassment to HAL. 

Any other ship is excellent. The latest cruise I did was with Zuiderdam. 

The Filipino and Indonesian crew members are models of service excellence. Such service and customer relations are hard to find in hotels, restaurants, retail stores and airlines anywhere else in the world. HAL does not make up excuses like those I  often hear from the retail staff at WalMart. At HAL, you're treated like a royalty that anything you need is like coming from a magic wand. As long as HAL has the destination I want, I'll keep on cruising with this company. Also a good thing common in HAL ships : seldom you'd meet a rowdy crowd. 

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Cruiserexcite's Tips

Astoria, Oregon - Not many shore excursions here. Just walk around the docks. Take a picture of the ducks. Walk, walk then go back to the ship and eat.
Zuiderdam Zuiderdam - It's a big ship at first. But as days progress, walking distance around the ship becomes manageable.

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received a helpful vote on their Zuiderdam cruise review - I rate HAL service with 4 stars

received a helpful vote on their Zuiderdam cruise review - I rate HAL service with 4 stars

added Sep 27, 2014 cruise on Zuiderdam to their profile.

reviewed their Panama Canal, Central America cruise on Zuiderdam and gave it 4 stars!

shared a quick tip for Zuiderdam"It's a big ship at first. But as days progress, walking distance around the ship becomes manageable. "

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