November 2015 - Norwegian Getaway to Caribbean - Western
First, agent Dickson has provided excellent services. We are really satisfied his services and decide to use him again to plan 2017 Mediterranean cruise.
This is our 6th cruise with Norwegian Cruise Line and 4 years in row. We feel NCL overall service is declined from food, entertainment, to housekeeping. Some staffs are reluctant to service minority tourists, some even very unfriendly. Not sure if it is due to promotion cost, you can find in many places that NCL cuts corners to make money back.