Cruiser95734498
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Joined: 09/30/2016
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Cruiser95734498's Past Cruises

Harmony of the Seas

September 2016 - Harmony of the Seas to Europe - Western Mediterranean

First Class Ship - 2nd Class Customer Service!

Best part of the cruise was the beauty of the ship, and the cabins are beautiful and spacious.  I am a Platinum Crown & Anchor Society and the customer service levels have declined significantly in the following areas:  Dining Room Waiter and Assistant Waiter, Pursers Desk Staff (some, not all), Focus Photography Staff, the wings from room service, Chops Grille Food was not worth the $45 per person charge; it was average (food) and no better than dinner in the main dining room.  The lobster was good though!  I am considering moving to another cruise line because the customer service levels have declined on my last two cruises!  

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Cruiser95734498's Tips

Harmony of the Seas Harmony of the Seas - Prepare to spend plenty of money onboard the beverage, photo packages are overpriced!!! It's always sell, sell, sell!!!

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received a helpful vote on their Harmony of the Seas cruise review - First Class Ship - 2nd Class Customer Service!

received a helpful vote on their Harmony of the Seas cruise review - First Class Ship - 2nd Class Customer Service!

shared a quick tip for Harmony of the Seas"Prepare to spend plenty of money onboard the beverage, photo packages are overpriced!!! It's always sell, sell, sell!!!"

added Sep 18, 2016 cruise on Harmony of the Seas to their profile.

reviewed their Europe - Western Mediterranean cruise on Harmony of the Seas and gave it 3 stars!