June 2016 - 4 Night Key West & Nassau (Miami Roundtrip) Cruise on Empress of the Seas
Confusion Sometimes With Services
I had a purchased a drink plan for unlimited bottled water, sodas, nonalcoholic drinks and was disappointed that often the bottled water was often at room temperature or some drinking areas didn't have them and sent you elsewhere to get bottled water!. Did not even know the premium coffee/teas on the plan were available at just one area (Bolero?), so never even got a specialty coffee until the last night. Stopped providing food after midnight. Casino not open until evening time. Pool on Deck 10 too small and always full of kids. The workout room was a joke, too small; 2 treadmills were down--you had to walk thru an ongoing fitness class to get to equipment on other side of room. SPA too expensive to try.