February 2016 - Carnival Magic to Caribbean - Western
Platinum status. Grand suite with stains on sheets and holes in towels. Food horrible and service was awful. Had drinks in Piano bar with part of
entertainment crew, waited over 20 minutes and I had to approach bar staff to ask her to send someone over to order drinks. Needed wheel chair assistance on last day getting off ship. Arrived 90 minutes early, was first on the list, self assist (all luggage ready) asked three times about wheel chair, announcer started to call other people besides platinum members so my family decided to approach the man and tell him that I felt it was ridiculous that I could not get a wheel chair. He continued to make excuses. My husband explained an additional time, said thank you, and we walked off.