November 2015 - 4 Night Bahamas (Port Canaveral Roundtrip) Cruise on Carnival Sensation
Carnival Cruise Lines Needs Improvement(
The Good: Carnival has excellent embarking and disembarking procedures. Vacationers do not need to wait in long lines that move slowly, requiring extendef periods of standing. Passengers are called in organized groups and board quickly and efficiently. The same is true for disembarking. Luggage is handled just as efficiently. It's collected from passengers well before entering the on-boarding and off-boarding processing areas. This results in passengers having to haul their luggage a minimum of time and distance.
The Not-As-Good: Traversing the levels throughout the ship is like wandering through a maze despite maps near elevators and stairways. Food is sometimes good, but mostly mediocre. Sometimes hot, often just mildly warm or room-temp. Drinks in containers, such as milk, is cool not cold. Only half of buffet food stations are normally open, requiring a backup of diners at the entrance door. In the dining rooms, orders are sometimes mistaken, or unacceptably delayed. Stateroom upkeep lacks adequate cleaning. When the electricity and lights in the bathroom stop functioning, the passengers must call to initiate repairs and not rely upon the stateroom attendant to report it. (It's a mystery how the attendant was able to clean the bathroom in the dark.) Lastly, only a partial toilet paper roll is provided each day (with no new roll in reserve in case it was needed.) An exception: The morning of disembarking, a full roll plus a new one in reserve was provided. Strangely, that was coincidental with the day extra tips are typically left for the housekeeping staff.