August 2016 - Carnival Vista to Europe - Western Mediterranean
The cruise ship was amazing. The staff on the ship were always helpful and smiling and asking did we need anything. I've read other reviews about the stuff being rude and grumpy and unpleasant. I have to strongly suggest that this is nonsense and one bad experience with one individual should not tarnish and entire fleet of crew. Superb service.
The food was good in most cases although somethings should stay open all day. Given the amount of money we spend on these cruises, all inclusive should mean all inclusive. You need to be more transparent with your drinks packages and the limits of 15 drinks / day. it's not fair hiding information or not making it completely transparent. Also, it was a pleasure for us to pay our gratuities as they staff deserved it but a lot of people were not aware on the ship that they would have an extra charge of 300+ dollars / person at the end of their cruise.
The wifi is crap and drops consistently. It's also a rip off in this day and age and should be included for free. There should be a pool for adults although it's a bit late now. The Lidl deck pool should have been designed much bigger and less seating area in that area or some form of transforming pool to deck area for films in evenings. I didn't particularly like the pools as kids were always bombing etc. Which is 100% cool as they're on their holidays enjoying themselves but it would have been nice to just relax for 2 minutes without getting kicked, punched or water in your eyes.
These are all minor grumbles. Overall, the experience was amazing. Sitting on a balcony in the middle of the meditarranean sipping a beer, looking at the stars is an experience I will never forget.