November 2015 - Navigator of the Seas to Caribbean - Western
We enjoyed our cruise, but would fault the cruise line for not always having good communication between the passengers and the staff.
On one day all the snorkeling trips were canceled. We had six people booked on a trip, but did not hear from the shore excursion people, but from other passengers.
When you tried to call the front desk or the operator, it took a very long time for someone to answer and sometimes no one picked up the phone.
The My Time dinning was not very accommodating, they said it was because we were a party of 7, that we could choose between 5:45 or 8:00. Not very good choices.
All the staff were kind and helpful.
Don't know if it was the cruise line or the luggage people's fault but several of our suitcases were soaked through when we received them. It was a very rainy day, but surely they could have put the luggage under some sort of cover.