April 2016 - 7 Night Mexican Riviera (Los Angeles Roundtrip) Cruise on Carnival Miracle
This was a great vacation! I came with some unexpected special needs and the accommodations that the staff made were exceptional. I broke my foot a week prior to the cruise and ended up wearing a huge boot and using a cane when neccesary. Of course, the Doctors orders were to stay off the foot as much as possible. So, the cruise line provided wheel chair service on and off the ship at each port. On board I used a scooter so I could independently get around the ship. In the dining room, the wait staff took care of the scooter and dealt with my specialized diet like it was no big deal. You can not imagine how these little things helped to make me feel almost normal. I could not praise your crew more.
The only issue we had was the confusion with the time. The ship time verses the land time and then the time changes. We were late for one of our tours by a half hour, but they were gracious enough to create another one just for us so we actually didn't lose it. That was the one we had to wait for the tender to arrive so we could not get off any earlier.
Thank you for a wonderful experience.