March 2016 - 3 Night Bahamas (Miami Roundtrip) Cruise on Carnival Fantasy
The cruise itself was pretty good. It had great food, but after a while the activities available were limited especially for the age ranges of early 20s. In addition, we had a bit of issue during the reservation process because our personnel that reserved the cruise initially stated an on-board cruise credit of $750 per room (3), which I confirmed 3 different times on the phone. However, closer to the close the main contact was hard to get in touch with and another customer service representative stated we can only have $25- she was also very rude. In addition, when we asked to speak to the original representatives and left a message. There was no call back. So we called once again- which was before the 20 days mark and eventually we did not receive ANY on board credit. The entire crew of 12 people felt ripped off and lied to.