April 2015 - 9 Night Eastern Caribbean (New York Roundtrip) Cruise on Norwegian Gem
Things I didn't like: Service in the Magenta dining room was very slow - it took 2 hours for dinner several times we ate there. NCL provided additional perks after I had made a deposit. Others in our group were told about these perks and signed up for them. didn't let me know about them. The time for our return to New York was changed from 10:00AM to 8:00AM. As a result we had to wait 2 hours in a very cold area - with no seating - for the chartered bus we had hired. The wait staff wasn't consistently friendly - some were - but this was noticeably different from previous cruises. I suspect because on the other cruises we had the same wait staff every night and that tended to develop a friendliness throughout the trip. It was annoying to have to pay for and sign for a soda for lunch and dinner.
Things I liked - the food was good - not as good as the other cruise lines we had been on. Entertainment was good. Handling of the excursions was good.