Captain

Captain
Purser

Joined: 12/14/2013
1
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1
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Captain's Past Cruises

Norwegian Star

November 2013 - Norwegian Star to Panama Canal, Central America

rating

Staff-excellent

Cabin attendant- exceptional

Food -excellent

entertainment-excellent

check in-disorganized

departure-good

cabin appearance-tired

Common areas appearance-attractive

overall ship cleanliness-good

 

The feature that irritated us was the disconnect between NCL on line policy regarding passengers bringing on wine with a corkage charge and the actual implementation of that policy. We placed 2 bottles of wine in our luggage which resulted in confiscation and a lenghty delay in  the delivery of luggage to our cabin. I complained to the customer service desk who told me this was NCL policy and we would get the wine back at the end of the voyage. Recommend that your online information to passengers state that all wine must be in hand carry luggage at  check in to avoid future pissed off passengers like we were.

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received a helpful vote on their Norwegian Star cruise review - rating

reviewed their Panama Canal, Central America cruise on Norwegian Star and gave it 3 stars!

added Nov 24, 2013 cruise on Norwegian Star to their profile.

shared a quick tip for Norwegian Star"see my earlier comments"