November 2014 - Carnival Paradise to Caribbean - Western
This was an experience! Unfortunately our cabin flooded (broken pump on toilet) and yes still gave it 5 stars! Why? THE CARE WE RECEIVED AFTER THE FLOOD! It did take about 20 minutes (this was at 6:45am) for the water to be turned off. We were so pleased with the results and care we received! Moved to a new cabin, credit on our account, bar drink coupons and were visited by "Willy" the next morning to make sure we were comfortable and settled in our new cabin. We were made to feel like VIP's by the Housekeeping a Guest Services staff! Would recommend this cruise just because of the thoughtfulness we received!