February 2016 - 5 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Independence of the Seas
Great service, but they shouldn't accept chartered cruises
The ship and staff were fantastic, food was awesome, and the entertainment was fabulous. Our cruise was late to start due to a prior death metal cruise that they had chartered the week before. The ship and boarding process was a wreck due to the damage control from the prior cruise. Our cruise was over 4 hours late to leave port due to unloading scaffolding from the heavy metal concert platforms; and the morale of the customers did not lighten until the 3rd day. It is sad that other customers have to suffer due to other charter cruises' mishaps.