December 2013 - Norwegian Breakaway to Caribbean - Bahamas
NCL Breakaway is a very nice and comfortable ship. Unfortunately, we were very disappointed with the service. This is probably because the service charge (gratuity) is deducted automatically from the passanger's account. Don't even deserve extra tip. Some of the crew staff in the restaurants or taking care of the staterooms do not understand or speak basic English.
Food wise, is okay. Although, the menu was the same - with minor variations - in those restaurants you do not need to pay. The restaurants that have some charges are alright and affordable.
Entertainment program was designed for all ages.
Another observation is that the check in process was a little bit disorganized. Even though we arrived 3 hours in advance.