April 2015 - Norwegian Sun to Caribbean - Western
Out of the 2000 persons on the ship, 400 were children. Our cabin was located next door to the teen center/teen disco, so we did not get any sleep. Activities lasted in the teen center until 1:00 a.m., then the teenagers ran through the hallway screaming and partying. We complained to security and requested to change cabins but were not accommodated. We had to call security every night about the noise and the children running through the halls, but they ship never took any proactive measures to prevent it from happening. The overall cleanliness of the ship was just fair. The ship steward was extremely nice and most of the wait staff in the restaurants were pleasant. We had one rude waiter and some overcooked food, but overall the food was decent. Our biggest complaint was that the ship staff allowed the children and teenagers to run wild disturbing the patrons who did not have children aboard. There were no adult only areas on the ship. The children cut lines and handled the food in the buffet lines in a very unsanitary way. I would be hesitant to ever book a Norwegian Cruise Line cruise ever again. If we cruise in the future, I would be more apt to consider a cruise line that caters to an older clientele, like Holland America. Also the disembarkment procedure was a bit of a zoo. They allowed people who wanted to carry off their own luggage to leave first, which was nice, but it turned out to be nearly the entire ship. There were not enough ship staff members assisting with disembarkment.