May 2016 - Crystal Serenity to U.S. - Pacific, Northwest
Crystal is a great experience but it is not quite the level of Seabourn, Regent or Silversea. All my comments are relative. The staff is extremely professional, responsive and accommodating. The difference is that they are "reactive" versus "proactive". Physically, the ship is bigger than the smaller ships of the luxury lines, but not too big where it is intimidating and its size allows for more. My one poor experience is that the food in the main dining room was not great. The specialty restaurants are a completely different experience.