November 2015 - Norwegian Star to Caribbean - Western
The staff was polite (with one exception). Our room steward was wonderful, room was very clean and we had everything we needed. The food was good. We did not like the sit down dining room - food was not good and the service was slow. The entertainment was okay. We did not like the fact that there were lots of extra charges. If we wanted to use the sauna/steam room it was extra - it we wanted to use the "private" pool it was extra - everything should be included. There should be a pool area just for adults (that we don't have to pay extra for) - you put the kiddy area at the back of the boat but, the waterslides at the main pool. Especially did not like the way the on-board sales were run - it was like a big game. The one rude person we encountered was in the on-board jewelry store - he would not give us a price on a watch unless we tried it on - high pressure sales pitch and we ran into the same person a couple of other times. Everyone told me I would be impressed with Norwegian as opposed to Carnival - I did not find that to be true. While I had a good time, if I was to pick between Norwegian and Carnival - I would choose Carnival. Carnival has no hidden costs - everything included - rooms, food and entertainment are the same as Norwegian. Carnival has an adult pool at no extra charge. When Carnival says there is an on-board sale all the prices are marked and there is lots to choose from. We had a good time and the stops were great but, economically speaking I would choose Carnival - more bang for my buck!