AnonymousTravel
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Joined: 08/16/2016
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Empress of the Seas

August 2016 - Empress of the Seas to Caribbean - Bahamas

Ruined my first cruise, 4 night coco cay, and key west

Guest services was absolutely terrible. The a/c in the room did not work, the food was mediocre, not even the phone in the room would stay hooked to the actual phone on the wall. Cruise was delayed 5 hours, they "tried to make up for it" buy offering free drinks as people boarded the cruise FINALLY. When they say cruise is the smallest one in the fleet, take it as LITERAL as possible. It is SMALLLLLLLLLLLLLLL. 

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received a helpful vote on their Empress of the Seas cruise review - Ruined my first cruise, 4 night coco cay, and key west

received a helpful vote on their Empress of the Seas cruise review - Ruined my first cruise, 4 night coco cay, and key west

added Aug 11, 2016 cruise on Empress of the Seas to their profile.

reviewed their Caribbean - Bahamas cruise on Empress of the Seas and gave it 1 star!