AmyinNC
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Joined: 09/25/2016
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Brilliance of the Seas

April 2016 - Brilliance of the Seas to Caribbean - Western

Unhappy with Customer Service on ship

My husband and I don't drink alcohol and it seems the only way they try to solve any issues is with sending wine to your dinner table.  We don't drink, so all the other guests received wine that had the same problem as us, but we couldn't even get a $10 credit on our bill.  Sad world we live in that the only rewards offered are for alcohol products.

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received a helpful vote on their Brilliance of the Seas cruise review - Unhappy with Customer Service on ship

received a helpful vote on their Brilliance of the Seas cruise review - Unhappy with Customer Service on ship

added Apr 18, 2016 cruise on Brilliance of the Seas to their profile.

reviewed their Caribbean - Western cruise on Brilliance of the Seas and gave it 1 star!