AddictedCruiser

AddictedCruiser
Purser

Joined: 08/17/2013
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AddictedCruiser's Past Cruises

Carnival Victory

August 2013 - Carnival Victory to Caribbean - Western

Overall Customer service needs help but stateroom housecleaner was amazing

Obnoxious cruisers stayed across the hall from my family and I. Every night they would return to their cabin at 3/4 am and make noise ranging from yelling, loud laughter and music. I reported to guest relations/security every night and it took them over 20 minutes to address the uncivilized crowd while the noise just lingered on. There was also a challenge getting the staff to provide directions to main attractions/rooms on board. It appeared as if it was the entire staff's first time onboard. I found that some of the buffet staff was not very friendly. I'm sure they are overworked but that's certainly not my fault.

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AddictedCruiser's Tips

Cozumel, Mexico - Loved the city, Paradise Beach was amazing, taxi drivers very friendly. We visited Dolphinaris, expensive and so are the photos but good experience. I purchased photos on a CDand noticed when I got home, it took them almost 2 1/2 weeks to retrieve my photos, check your photos before you leave!!

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reviewed their Caribbean - Western cruise on Carnival Victory and gave it 2 stars!

added Aug 1, 2013 cruise on Carnival Victory to their profile.