AAPC
Purser

Joined: 04/07/2016
1
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1
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7
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Norwegian Sky

April 2016 - Norwegian Sky to Caribbean - Bahamas

Theft issue

1) My ipad mini was stolen by the room attendant. he was the only one that had access to the room besides the guests.

2) I tried to reach customer service by phone and had to wait for 43 minutes before i could get to speak to someone. She was very nonchalant and did not even request my information until I pointed it out to her, then she emailed me a link to file a report.

3) It will take 15 business days to get a response!!!

4) I am booked on Norwegian Getaway for the Sept 2 cruise to the Bahamas.....will just have to walk away from my deposit. 

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received a helpful vote on their Norwegian Sky cruise review - Theft issue

received a helpful vote on their Norwegian Sky cruise review - Theft issue

received a helpful vote on their Norwegian Sky cruise review - Theft issue

received a helpful vote on their Norwegian Sky cruise review - Theft issue

received a helpful vote on their Norwegian Sky cruise review - Theft issue

received a helpful vote on their Norwegian Sky cruise review - Theft issue

received a helpful vote on their Norwegian Sky cruise review - Theft issue

added Apr 1, 2016 cruise on Norwegian Sky to their profile.

reviewed their Caribbean - Bahamas cruise on Norwegian Sky and gave it 1 star!