February 2014 - Crown Princess to Caribbean - Southern
my family who origianlly paid for 2 deluxe balcony rooms were asked (the night before the cruise) would we like to be "upgraded" to a family suite.... for free ???
yes , like any gulible person we jumped at the chance to expereince a suite
our suite turned out to be 1 deluxe balcony room with a teeny tiny living room connecting a 4 bunk , no window room- my room had 2 twin beds- I think they were twins ,seemed smalled - a desk and a corner area with a refrig and Tv - the balcony ? was the same size as a 1 room dexule balcony
I begged and pleaded for a room change , nope none available - it our mistake for accepting the supposed "upgrade "
no apology , we did only after I complained for 4 days ..get a room credit for $100