4mbrian

4mbrian
Purser

Joined: 01/27/2015
1
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4mbrian's Past Cruises

Celebrity Summit

January 2015 - Celebrity Summit to Caribbean - Southern

Cutback in Staff, poor food

It appears Celebrity has cut back in many amreas:

- Dining room staff over worked, dinner takes up to 1 hr just to get the main meal.

- Food selection in Buffet very limited, and over cooked. After hours foods really cut back.

- Food in main dining over cooked, lack flavor.

- Traveled on Celebrity Jan 2014, food selection was great, food was cooked properly. Had an Irish head chef, same chef came on board the Celebrity Summit during the 7 day cruise, possibly he can work his magic to resolve the food, but I think Celebrity Corporate is in control.

- In cabin the towels had holes, were very worn, Complimentary bath robes worn out, edges had threads hanging on every edge.

- Do not take back to back cruises, Celebrity does not know how to handle this. Took 2 hours of standing around to accomplish we have seen Princess complete with no effort

- Celebrity Captains Circle person rude to passenger.  Tour desk needs education on customer relations.

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Recent Activity

received a helpful vote on their Celebrity Equinox cruise review - Great Food

received a helpful vote on their Celebrity Equinox cruise review - Great Food

received a helpful vote on their Celebrity Equinox cruise review - Great Food

received a helpful vote on their Celebrity Equinox cruise review - Great Food

shared a quick tip for Celebrity Equinox"Take the 10 day version of the cruise to avoid 2 days in Cartagena. "

received a helpful vote on their Celebrity Summit cruise review - Cutback in Staff, poor food

received a helpful vote on their Celebrity Summit cruise review - Cutback in Staff, poor food

added Jan 17, 2015 cruise on Celebrity Summit to their profile.

reviewed their Caribbean - Southern cruise on Celebrity Summit and gave it 2 stars!