This was the first cruise for my family. The overall cruise experience was great. We met people from all over the world and loved the ports of call.
However, the Norwegian Sky did not live up to our expectations. The food on the buffet was less than average. Why? The selection was limited and desserts were stale. Also, the pool with shallow water for use by children was not available from the second day onward. We did not receive an explanation telling us why. Also, the service was average. I sat at a table in the sports bar on more than one occasion for a long period of time without receiving service. In addition, we ordered room service one night and it took four trips to our room to get the order right. Finally, we received correspondence regarding a delinquent account that belonged to someone else.
added May 6, 2013 cruise on Norwegian Sky to their profile.
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