December 2016 - Carnival Dream to North America
Carnival should take a look at revamping the employee compensation package as the employees seemed disgruntled and overworked. The employees also seemed to be asking for tips in passive aggressive ways, this was disconcerting and lowered the onboard experience. There was other evidence of cost cutting in the cleanliness of the ship as well as worn chairs and stained furniture and bedding. The overall food quality also suffered. Over the last ten years there a continued dramatic reduction in quality that will lead us to look elsewhere for our cruise needs.