Zaandam

3.8 out of 5
Price: $ $ $ $     Size: M     Refurbished: 7 yrs ago    
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About Zaandam

Zaandam is a medium ship, carrying 1432 passengers and 615 crew, and sails from Buenos Aires, Argentina and Valparaiso (Santiago), Chile.

Learn more about Zaandam

Recent Review

jequetta says ...

21 Day South America and Antarctica

Seeing Antarctica and the Chilean fjords was amazing! The weather was great and the scenery... Read more
Read 257 Zaandam reviews


Contributor Level: Purser
5 out of 5

21 Day South America and Antarctica

Verified Review
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Sail Date: / Traveled As: Family (older children)

Seeing Antarctica and the Chilean fjords was amazing! The weather was great and the scenery is unbelievable. Perfect size ship for this cruise.

Be prepared for many days at sea. The ship offers lectures from naturalists and people who have actually lived in Antarctica.   

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Was this review helpful? 3
Contributor Level: Purser
5 out of 5

Zaandam-Antarctica

Verified Review
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Sail Date: / Traveled As: Couple

Four beautiful days in Antarctica--sunny, mild, lots of ice! Penguins, penguins, and more. Saw glaciers, icebergs as big as the ship, Antarctic research stations, and penguins. Outstanding lectures and commentary by an Expeditions team who had worked with the National Science Foundation in Ant.  Whales on the way. Rounded Cape Horn. Falkland islands weather great, more penguins. Tours of Chile and Argentina ports were good. High winds did stop two of the water tours to see fauna. More penguins in Puerto Madryn, Argentina. Nice visit to ranch in Buenos Aires. I would recommend this cruise to anyone interested in the southern region

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Contributor Level: Purser
5 out of 5

South American Zaandam Cruise

Verified Review
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Sail Date: / Traveled As: Couple

Holland America continues its excellent service, from room stewards to dining room staff to the wine steward. Ship is well decorated, but some of the bathrooms in the staterooms need a little more attention based on old tile and grout. We departed from Buenos Aires, visited Falkland Islands, rounded Cape Horn, and ended up in Valpairaso, Chile. Ports were great. However, both the embarkation and debarkation processes were somewhat chaotic. Once we met the HAL rep after getting our baggage in Buenos Aires, the process from then on to get luggage loaded and on the transfer bus had no plan - we finally figured out what to do ourselves. On debarkation, we had an independent tour, and there were no staff to help us figure out where to meet those reps.

 

We took 2 Delta Skymile shore excursions instead of HAL ones - Buenos Aires tour was disappointing in that they had no intention of returning us to the ship but never told us in the advertisement - caused a HUGE problem in getting back because there was a subway strike and traffic jams. We walked about a mile on unfamiliar streets trying to find port. The other tour, in Valparaiso, was wonderful. Took us from ship to old part of town (but tour description never said we were going to walk 3 miles up and down hills - that needs to be added because we had some elderly, disabled folks on the tour), to Vino del Mar for a nice lunch, and to a winery - and then delivery to airport - great guide.

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Contributor Level: Purser
2 out of 5

Holland America Disappointment

Verified Review
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Sail Date: / Traveled As: Family (older children)

The favorite parts of this cruise were the itinerary and the Pinnacle Grill specialty restaurant.  Outside of those two items, the rest of this experience was a total disappointment. This cruise was not representative of the Holland America that we experienced in the past. There appeared to be understaffing in all areas, poor communications by personnel, mediocre food quality, inconsistent service experienced with dining room , room service, cabin attendant, front desk and excursion staff.  This was not just our opinion but opined by other cruise customers in conversations during our wait at the airport for our return flights back to our homes. I could never recommend this particular cruise line and ship to othersAngry.

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Was this review helpful? 3
Contributor Level: Purser
5 out of 5

Fantastic Journey!

Verified Review
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Sail Date: / Traveled As: Couple

The Holland America Zaandam cruise was a very scenic trip, the ports of call had a wide variety of excursions - something for everyone, plenty of fun times for all, the ship's cabins were spacious and well appointed for an older ship, the ship's decor was a little plain, not lavish like larger ships, but nice enough.  What we valued most was the itinerary, the price, the quality of the entertainment, the great meals served in the main dining room, and the staff were a fantastic group of friendly, and helpful folks.  An itinerary that was a journey of a lifetime!

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Contributor Level: Third Mate
5 out of 5

First Time Cruisers

Verified Review
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Sail Date: / Traveled As: Couple

The cruise was great! Food very good! The art auction is fun; we did not plan on buying any but did and it looks great at home. Wifi was terrible and expensive. I received a partial refund; thought I deserved a full refund but did not push it. If you should book a southbound cruise and plan to stay in Fairbanks or Denali before the cruise, remember, planes into Fairbanks generally arrive between 10.00 pm and 2.00 am, then you board a bus or train very early the next morning. Plan to stay in Fairbanks for a couple of extra nights, rent a car and explore a little. Might even have to do this one again. The Zaandam is a smaller ship; make is much nicer.

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Contributor Level: Purser
5 out of 5

Once in a life time !just do it again so you can't forget!

Verified Review
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Sail Date: / Traveled As: Couple

Oh yes ! yes ! Yes join the deck walkers to burn those carbs or down size your portions.

  What a wonderful cruise!

Wow. Just full of things to do see and a great deal to choose from.weather it be to do something different or just relax and take in the view. The restaurants are delightful. Art auctions,I never got around to gambling because there was so much to Do. The Glaciers were awsome  because they are. Bigger then life. Yes I would go again with Holland America its a smaller ship less waiting for this and that. The shows from classical to Dance then comedy and magic all happening every night .Do I need to say more? Great trip then take the train to Ancourage and when I go again I am going all the way on train to Denali.

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Was this review helpful? 5
Contributor Level: Purser
5 out of 5

RELAXING ALASKA

Verified Review
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Sail Date: / Traveled As: Singles/Friends

We thoroughly enjoyed our cruise on Holland America's Zaandam.  The most impressive aspects to me were the amazingly upbeat and helpful staff and the immaculate conditions of the ship.  It was very well maintained and spotlessly clean.  They take great measures to assure cleanliness and good health with had washing and sanitation stations throughout the ship, as you board from excursions and particularly in the dining area.  We food the food very good and varied.  And as a special treat we dined in the Pinnacle Restaurant which was an extra charge but was well worth it.  It was exceptional.  Because this was a smaller ship (around 1,400 passengers) we were able to make it all the way into Glacier Bay.  The choice of other ports was great too.  We personally are not into a lot of group activities (which there we plenty of) but were able to join in if we wanted or not...we chose to catch up on some much needed ZZZZ's on sea days.  First vacation that I left where I felt rested.  Great job to everyone who works on this ship!

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Was this review helpful? 4
Contributor Level: Purser
3 out of 5

Alaskan seeing more of Alaska

Verified Review
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Sail Date: / Traveled As: Singles/Friends

Glacier Bay was scenic and a jewel to the eyes.

Skagway was fun, the train ride exceptional.

On board service was very good. 

In land passage very pretty

Wish we had more time in Vancouver.

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Cruises and Itineraries

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Explore Cabins

Zaandam has 716 cabins and 62 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 234 sq. ft.
Avg. Cost: $125 per night

Avg. Size: 221 sq. ft.
Avg. Cost: $140 per night

Avg. Cost: $299 per night

Avg. Size: 516 sq. ft.
Avg. Cost: $355 per night

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Deck Plans

Explore the layout of all 11 decks on
Zaandam.

Upper Promenade

The Upper Promenade Deck features the Rotterdam Dining Room, King's Room, Queen's Room, Explorer's Lounge, casino, casino bar, Hudson Room, Explorations...

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Lido

The Lido Deck features the The Greenhouse Spa & Salon, fitness center, thermal suite, Lido Restaurant, Terrace Grill, Lido Pool, whirlpools, wading pool,...

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Promenade

The Promenade Deck features the Rotterdam Dining Rom, Mondriaan Lounge, Wajang Theatre, Pinnacle Grill, Main (Show) Lounge, Wine Tastings Bar & Gourmet...

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Sports

The Sports Deck features the Crow's Nest, video arcade, Club Hal, The Loft, basketball court and practice tennis court.

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mhudak357
Contributor Level: Third Mate

Read all the information left outside your door or on your bed - all worth the time to be up to date on activities etc. Request a statement the evening of the last night at sea, it gives you time to check for errors and have them corrected before the final statement is processed.

Wildtrip
Contributor Level: Purser

Leave notes in your room for the steward to get things you need (i.e. extra pillow, more paper)

Arnott
Contributor Level: Purser

Take ship tour early on

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