Verified Review | Ship: Voyager of the Seas | Sail Date:
Everything in the ship is excellent except the experience of dealing with people who are in charge of visa/access entry. Most of passengers in this group are Chinese citizens and elderly with age over 80 who have applied all necessary visas and access entry before departing. However the people who are in charge of verifying the documents didn't collect them in the beginning and called elderly in the mid of first night after long & exhausted travel from China. They had very bad attitude and horrible warning if they don't come down to deliver the documents right way and they would be punished. It was the first night and left very bad memory to our guests.