Bon Voyage Magazine

Viking Truvor Cruise Reviews

At a Glance

5
2.5
3 star 3 star 3 half star empty star empty star
Size
S
210 Psgrs
Refurbished
5 yrs ago
Jan 2009

2 reviews from our community




Traveled As:
Couple

Room Type:
Oceanview

Experience:
1 cruise (first)

2
Helpful Votes

4 star
4 star
4 star
4 star
empty star

A wonderful, interesting cruise

Ship: Viking Truvor | Sail Date: Aug 01, 2010


This was our first trip with Viking, and we were pleased with our choice. The ship was clean, well run. The waiters and waitresses were Roumanian. Their knowledge of English was limited, but adequate for our needs. Our cabin was small but with adequate storage under the beds. We had no problems. It seems to have been the average size on Viking ships. We were fortunate in that the ship was not full, so we did not have long wait times for dining or other activities.

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Traveled As:
Couple

Room Type:
Oceanview

7
Helpful Votes

1 star
empty star
empty star
empty star
empty star

Not a cruise I'd recommend

Ship: Viking Truvor | Sail Date: Jul 01, 2009


The Viking River Cruise "Waterways of the Czars" (July 31 - August 12, 2009) was our first cruise experience, and will likely be our last. While we enjoyed Russia and its many attractions, we were very disappointed in most aspects of the cruise itself. Specifically: Overall value for money: Most people we met on the cruise paid several thousands of dollars less than we did, and for supposedly better cabins. In fact some passengers alleged that Viking had made refunds for earlier, higher payments when asked to do so. This knowledge, which may reflect only our naivet about the cruise business, lessened our enjoyment considerably. Food quality: Despite claims in Viking advertising, the food was of consistently poor quality, e.g., every fish dish I ate was tasteless, mushy, and obviously frozen not fresh. Other passengers with previous Viking experience agreed with us, but said that Viking cruises in Western Europe have much better food and service. Several other passengers also spoke with the hotel manager to note their unhappiness with food quality. Service: The dining room staff was mostly young Philipinos, who were all eager to please but clearly not sufficiently experienced, properly trained for efficient service, and too few for a fully booked boat. Dinner normally took well over two hours, and we and many others had to cut short dinner in order to attend other scheduled events on board. Our cabin: The cabin (227) was comfortable enough, except that it seemed to be directly above the engines used to stabilize the boat when going through locks. These engines were so noisy and vibrated so much that when lock passage occurred at night sleep was impossible. Viking should warn potential customers about this noise in main deck cabins, and advise them to bring ear-plugs to cope with the noise or select other cabins. Doctor: The Kirovs Russian doctor, whose English skills were very limited, had a remarkably diffident manner when my wife banged her forehead on one of the Sky-Bars glass doors. The clinic had no proper ice-bag, so to reduce the large swelling he recommended using a plastic garbage bag or laundry bag. Given the average age of Kirov passengers, shouldnt an ice-bag or two be among the clinics supplies? The doctor also failed even to stand up during her visit to his office, declining as unnecessary a suggestion that he examine her forehead. Bottom line: We wrote to Viking about these problems, to which they responded with an offer of a $500 credit for a future Viking cruise. Our response to that will be "nyet."

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About Viking Truvor

1
Restaurants

Members loved:

Entertainment & Activities: 100%
Ship Quality: 100%
Ship Staff Quality: 100%

Cruiseline.com Community


Cabins of Viking Truvor

Deluxe Stateroom on Viking Truvor Size:
140 sq. ft.
160 sq. ft.

Amenities:
- Hotel style bed that can convert into two single beds large picture window that can be opened private bathroom with shower and premium bath products telephone refrigerator safe hair dryer and bottled water replenished daily individual climate control closet space and 26-inch flat screen television.

Available On Decks:
MAIN DECK

Veranda Stateroom on Viking Truvor Size:
225 sq. ft.
230 sq. ft.

Amenities:
- Hotel style bed that can convert into two single beds floor-to-ceiling sliding glass doors that open onto a private veranda private bathroom with shower and premium bath products telephone refrigerator safe hair dryer and bottled water replenished daily individual climate control closet space and 26-inch flat screen television.

Please Note: Staterooms 422 and 423 have an in-room obstruction.
Please Note: Staterooms 312 and 313 have an in-room obstruction.

Available On Decks:
UPPER DECK, MIDDLE DECK

Deck Plans for Viking Truvor

Viking Truvor

 

UPPER DECK

The Upper Deck features Junior Suite and category AX staterooms, as well as the Panorama Bar.

Junior Suite

Size: 337 sq. ft.
Amenities: Hotel style bed that can convert into two single beds floor-to-ceiling sliding glass doors that open onto a full-sized veranda private bathroom with shower and premium bath products telephone refrigerator safe hair dryer and bottled water replenished daily individual climate control closet space and 26-inch flat screen television.

Veranda Stateroom

Size: 225 sq. ft.
Amenities: Hotel style bed that can convert into two single beds floor-to-ceiling sliding glass doors that open onto a private veranda private bathroom with shower and premium bath products telephone refrigerator safe hair dryer and bottled water replenished daily individual climate control closet space and 26-inch flat screen television.
Please Note: Staterooms 422 and 423 have an in-room obstruction.

UPPER DECK

Dining

This inviting restaurant offers sit where you like dining, panoramic views and a wide selection of European and local specialties adapted for American tastes. Start the day with a buffet breakfast, delicious entrees for lunch and a five-course gourmet dinner nightly.

Seating Times: Breakfast: 7 to 9 AM, Lunch: 12 to 2 PM, Dinner: 5:30 to 7:30 PM. Opening Seating.
Dress: Always casual. Dinner attire is "evening casual" which consists of open-neck shirts, slacks, and dresses.
Costs: No additional charges. Hot coffee and tea are free all day. Complimentary beer, wine and soft drinks are served at lunch and dinner; soft drinks and alcoholic beverages are otherwise available for an additional fee.
No reservations required.

Entertainment

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