For starters, we watched an age 60-ish man have a heart attack and die on the Lido deck shortly before leaving Corfu on June 7, 2017. The medical team response time was nearly 15 minutes - this is double the time for biological death to occur post MI (code called @ 3:21PM, 1st call to medical staff @ 3:24PM, med team arrival 3:36PM). Only passengers beginning CPR promptly gave this man any chance of survival.
Operationally, the wait and basic service staff were excellent, yet Princess seems very overstaffed, incompetent and avaricious in management. Examples: One of our excursions and our departure port transfer tickets did not match what was in their own systems, and as documented on-line and in our cruise summary. Of course, we had to make a trip to Passenger services to correct this. We waited just under an hour for our excursion to Corfu as passengers booed the staff in the Princess theater, for the "convenience" of being charged near double mark-up for what these excursions can be purchased for on your own. Excessive charges for minor things like 0.75/min for internet and short shuttle rides. Consistently rude, sexist and inflexible photographer and gallery staff. Even cut off my head in our boarding photo, using a tripod, and having a digital image preview they called "good". Value for the price: < 1 on a scale of 10.