Royal Princess

3.9 out of 5
Price: $ $ $ $     Size: L     Built: Jun 2013    
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About Royal Princess

Royal Princess is a large ship, carrying 3600 passengers and crew, and sails from Barcelona, Spain and Ft. Lauderdale (Port Everglades), Florida.

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Recent Review

Poor quality for food in Symphony Restaurant and the Head Waiter seemed no interested...

      We and our travel mates M/M Henry Lesburts made reservations to have dinner every... Read more
Read 351 Royal Princess reviews


Contributor Level: Purser
2 out of 5

Poor quality for food in Symphony Restaurant and the Head Waiter seemed no interested in our complaints.

Verified Review
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Sail Date: / Traveled As: Couple

      We and our travel mates M/M Henry Lesburts made reservations to have dinner every night in the Symphony Restaurant, at 5:30PM seating same table same waiter, the table looked lovely flowers, the usual 4 rolls and four butter patties. On the 1st night we were served a very poor quality of beef with a gravy, it was tasteless, and honestly didn't even look like meat., and the waiter always asked how we wanted it cooked, it always  looked the same. We all  tried to make made the best of the situation figuring it was the first night. On the 2nd night the same thing happened the same cut of meat was served with a different sauce on top, and at one point we asked the waiter to take it back and get us another one, when he came back to the table with the new plate of food honestly there was no difference, it was dry and flaky and looked like a pot roast when questioned he said it wasn't.. We were even looking to possibly change our choice to Chicken but it wasn't on the menu. On the 3rd night nothing had changed, so we decided that we would take matters in our own hands, since the Head Waiter seemed to be unconcerned about our issue with the quality of food we were being served.  After dinner that night we all went down to the desk and made an appointment with the Head Food Person,  he called us back and we did meet with him prior to going into dinner that night at 5PM on the 4th night.  He wanted to know what the issues we were having with the food, and we explained the best we could all about the poor quality of food we were being served. It looked as if one huge piece of beef was cooked on the first day we sailed  or it was already put on board already cooked and we were being served that for 3 nights just with a different gravy or sauce. It finally came down to, we were basically eating more rolls then the dinners that were being served. It actually got funny because on that every night after we spoke to the Head Food Person we went to dinner that night, to find 2 baskets of rolls and 2 dishes of butter on our table . And we all looked at one another and started laugh and agreed that we had to suck it up and go with the flow before we let it ruins the rest of the cruise.  We were totally disappointed in the food and the lack of concern from the Head Waiter. I can assure you that the tips left for our Food Server and Head Waiter were not by any means what we usually would leave.

     To be honest I have been asked by a few people about the food, and my reply was, it was horrible the worst food  I have ever eaten on a cruise.

We were on the same cruise a couple of years ago no complaints. we usually book a Mini Suite and our friends book a Full Suite  We love the  Sanctuary and book as soon as the doors open, we go to the Beauty Salon, Body Services  and the Casino and enjoy having drinks prior to going to dinner at some of the different Bars.  As matter of fact we also gave our cabin person Rich a very high recommendation for his great service..                                                                           

    We have been cruising since 1981 with different Cruise Lines but always come back to Princess but after this experience not really sure we will cruise with you again.   You need to look into the food situation,  I'm sure we are not the only passengers who complained.

 

     I would appreciation hearing from you in response to our complaint.

Respectfully,

Peter and Dawn Verdone

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Contributor Level: Third Mate
5 out of 5

Fun for everyone

Verified Review
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Sail Date: / Traveled As: Couple

Recommend for others.  Ship is spacious with many things to do.  Activities for everyone. Staff were pleasant and helpful.  Never had any problems with staff.

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Contributor Level: Third Mate
5 out of 5

Wonderful

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Sail Date: / Traveled As: Couple

We had an extremely enjoyable cruise on the Royal Princess through the Southern Caribbean. 

SHIP: The ship has a very tasteful decor. Subtle, tasteful colors mixed with elegant accents throughout he ship. The atrium is beautifully appointed and is the central focus of the interior activities. 

The entertainment was good and provided a wide variety of venues and formats in which we could participate.

The food was prepared extremely well. We enjoyed the anytime dining. The selection was varied and interesting.

PORTS OF CALL: This was our first trip to the Southern Caribbean. The islands all have their own flavor and heritage. We were surprised at the diversity. All our experiences were safe and interesting.

 

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Contributor Level: Purser
5 out of 5

caribbean cruise

Verified Review
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Sail Date: / Traveled As: Singles/Friends

everything was great. i like the shore excursions. i like it how they handle my eating issue with special diet. I will definitely come back again. The entertainment program was great. the fitness facility is fantastic. Sea walk is great. We had excellent vacation.

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Contributor Level: Purser
3 out of 5

The most uncomfortable start to a cruise .... should have stayed home

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Sail Date: / Traveled As: Couple

The best part of the cruise was the dining halls and drink package! The excursions were good but not enough time !

 

The service by our cabin steward Gary from the Philippines was excellent  but he had no pull in helping us deal with issues in our room.Angry

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Contributor Level: Purser
4 out of 5

Princess cruise

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Sail Date: / Traveled As: Couple

Very good ship..with excellent staff.  While smoking is diwn and even the casino had non-smoking days it would be nice to see non-smoking cruises.  The entertainment is aimed at an older audience with limited variety.  The nominal fee for specialty restaurants is not nominal but quite high.  All of the main dining rooms serve the same menu.  This is very limiting.

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Contributor Level: Purser
4 out of 5

10 Day Royal Princess Southern Carribbean

Verified Review
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Sail Date: / Traveled As: Couple

Sailed with Princess multiple times.  Have always been very satisfied in the past.  In fact we sailed this ship in 2014, loved every part except the TINY balconies.  So this time, we booked an extended balcony room on the stern of the ship (it was wonderful!).  Overall, really good value for the money, however, there was a noticeable decline in the menu offerings in the main dining room, as well as a decline in service - most likely due to cuts in the number of staff.  It was frustrating to have to wait long periods of time for water or iced tea.  The Crown Grill (small surcharge) was wonderful - we went there for dinner 3 times.  The buffet also very spacious and well laid out, with excellent offerings and quality.  

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Contributor Level: Purser
4 out of 5

Royal Princess 10-Day Southern Caribbean

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Sail Date: / Traveled As: Couple

The ship was very nice, but there was limited access to the promenade, and no access to the front portion of the ship.  Food and entertainment were very good.  Poolside pizza is the best ever.

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Contributor Level: Purser
2 out of 5

Southern Caribbean 10 nights

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Sail Date: / Traveled As: Large Group

Center piazza makes for easy gathering of friends and activities. 

 

Cruise is too focus on shopping - lacking highlights on ports visited. Feels like I have not gain anything from visiting all those islands as they all promote the same shopping areas and not of the islands themselves. Didn't feel like a trip at all - more like visiting the same shops from one port to another.

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Contributor Level: Purser
5 out of 5

Great Time!

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Sail Date: / Traveled As: Couple

Great ship and the best service we have had on any Cruise.

Private Island was great. Grand Turk: Enjoy the wonderful beach or simply stay on the ship. Island is a dump.

 

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Kennicott
Contributor Level: Staff Captain

Try and not use the midship elevators whenever possible as there is no alternative stair case there, instead favor either the fore or aft staircase and elevators.

geblab
Contributor Level: Third Mate

Use the stairs whenever possible as elevators are small and scarce for a ship of this size.

maggiemae68
Contributor Level: Purser

We liked our room location, near the back at the top of ship as the buffet dining rooms were one floor above, and gym one above that. Also we were near elevators to get to lower levels. No complains what so ever...

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