The ship was too large for my taste...way too many people meant standing in line for everything. There were too many restaurants that you had to pay whereas the cruise food should be included for the price you pay for the cruise. The shops were high end and not that great of deals in any of them. The food in the main dining rooms wasn't that great either. We felt like we were on a rolling slot machine. Felt somewhat unsafe at Labadee...the locals were very pushy and intimidating trying to sell there handmade items. Also, both of our credit cards were compromised and had fraudulent charges.
Overall we enjoyed the cruise. It is a huge ship. Getting around was not difficult but we did a lot of walking. We had to wait for elevators . The major fault we found that there were no lounge areas with comfortable seating with a view of the ocean that we could just sit and relax. The few places we did find were noisy and seating left a lot to be desired..
It was my second round on the mega vessel..On the first voyage I was so overwhelmed we went from a group of five to a big group of twenty six family members because of our bragging.... WELL lets just say on this one there were times I was downright embarrassed. First my cabin was suppose to be a double, they pulled the beds six inches apart and then they said it is now a double! THEY TOLD US THAT'S HOW THE DOUBLE ROOMS ARE... WHICH WAS A LIE BECAUSE LATER I SAW ROOM 6603 AND THE BEDS WERE APART WITH TWO NIGHTSTANDS IN BETWEEN!!!!! we could barely get our luggage in the room. The room was too small for two people, we spent a lot time in that LONG line at Guest Services which was a waste of time and very frustrating!. Second my room didn't have power the first night and part of the next day. The people at guest services just DID NOT CARE AND IT WAS JUST NOT IMPORTANT TO THEM that we could not get a shower to get dressed to go be with our family! Third the MyTime dinner service was horrible and the menu was even worse! I know this compliant is cross the board because we skip Mytime dinning and dined in the windjammer and was asked why and we ask them why the survey and they told us the dining rooms downstairs were a bit empty. We had to wait too long between courses and it seem to be very chaotic. NOT A GOOD EXPERIENCE AT ALL! Oh and we will do a formal compliant, Its not over because our room situation was UNEXCEPTIONABLE! Last it was just too many people this time.. I'm not sure if I will be returning..However our room attendant (Mohan) and the windjammer people were great! Park Cafe is still my favorite!
We had a great time! We went to Red Stripe Beach in Jamaica and it was a nice safe, secure, small beach with only Royal Caribbean guests. No one was trying to sell you things that you did not want. We enjoyed the Red Stripe Beach.
I was very impressed with all the different sections on the ship for various entertainment . From front to back. Top to bottom!! Professional Divers in the rear with the 17 feet dive pool literally at the back of the ship! Wonderful Ice Skating Show. Missed seeing Cats. ( I've seen that on Broadway).
The food was really great ! Got to know a few of the bartenders. These workers are on this ship 8 months at a time! Most of them have been working for the company several years. One female assistant server was homesick and not going to continue😕.
Overall I know the ship is a few years old. I was supprise D at the condition of the towels, napkins, chair cushions in the entrance to the restaurant. Several other dirty areas caught my eye which I was supprised!! My cruise mate told me I should work for the company and be a secret cruiser!!
I do, would recommend this ship though. It's being replaced soon with The Harmony of the Seas I believe...
The size of the ship was astonishing with lots of attractions, lots of restaurants and lots of bars. This ship has everything...no need to get off. The Central Park & Boardwalk sections were terrific! Food was great in the dining room service all over the ship was very good.
We ate at Chops, Giovanni's Table and 150 Park. The atmosphere and service at these specialty restaurants was excellent but the food was not any better than in the dining room. 150 Park had a small plates menu which was unique. We enjoyed the dinners in these specialty restaurants but I doubt we will spend the extra money next time.
Our booking was to include free internet for the cruise but someone forgot to tell the ship crew. The ZOOM group onboard responded quickly and resolved the issue while guest services contacted their Florida offices for confirmation. The ZOOM internet is fast and we saw no interruptions in service.
We had pre-selected wine before the cruise and we felt there were very limited choices and most were over-priced. The wine selections available onboard were worse.
The crew should get 5 gold stars for service and responsiveness. This is a customer service business and they all do it right, down to every level of the crew we interacted with. They were courteous, friendly and most of all, they took ownership to resolve our questions.
The ship is amazing. Everyone working on it couldn't have been nicer. The extra restaurants were delicious. Giovannis Table and 150 Park Ave were our favorites. If you get the opportunity, do the "All Access" tour. My only problems with the ship was that while sitting out by the pools, there weren't very many people coming around to get your bar order. You pretty much have to go get your drinks yourself.
From MeetOnCruise iPhone App:
Book all your shows online before the cruise. This is crucial or you may not get into some. Do not miss the aqua theater show. It is amazing. This ship and the Allure are UNBELIEVABLE! You will love it.
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