Norwegian Star

3.4 out of 5
Price: $ $ $ $     Size: L     Refurbished: 2 yrs ago    
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About Norwegian Star

Norwegian Star is a large ship, carrying 2240 passengers and 1063 crew, and sails from Venice, Italy and Miami, Florida.

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Recent Review

WE made it

The Star first time in middle east and Asia...Encounter some mechincal difficulty. Comped... Read more
Read 1427 Norwegian Star reviews


Contributor Level: Second Mate
3 out of 5

WE made it

Verified Review
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Sail Date: / Traveled As: Singles/Friends

The Star first time in middle east and Asia...Encounter some mechincal difficulty.

Comped the cruise for all guest  plus half off next cruise..

Some ports seemed to be more cargo ports than cruise ports.

Indian visa was difficult to attain..Many people paid agencies big $$ to attain them,,,Dont wait for last minute to attain.

The crew and entertain were outstanding overall.

countries visited were good

 

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Contributor Level: Purser
4 out of 5

Outstanding itinerary, so-so shipboard experience

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Sail Date: / Traveled As: Singles/Friends

As was true for every co-passenger I asked, this cruise was chosen for the itinerary and it did not disappoint. From the elephant orphanage in Sri Lanka to the Grand Mosque in Abu Dhabi, the locations we visited were thrilling and I'm so happy to have had this experience3.

Norwegian got the job done. Got us there, fed us, slept us and counted us countless (!) times on tour busses. But that's pretty much all they did. Meals were mediocre (overcooked fish, institutional and limited buffet) public areas ok, entertainment was just something to fill the time and on-board activities were limited and motivated by profit.

The nickel and dimeing was incessant. (After three Viking River Cruises were everything is included, granted, I'm spoiled,)

 

I will sail Norwegian again only if they are the only line offering the itinerary I want. I will be back to Princess, gratefully!

 

 

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Contributor Level: Purser
5 out of 5

Great cruise marred by the engine failure in Singapore

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Sail Date: / Traveled As: Couple

We loved the cruise, with excellent ports of call, marred only by the failure of an engine in Singapore meaning we missed both Bangkok and Saigon, but were well compensated by Norwegian immediately a major problem became apparent.

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Contributor Level: Purser
3 out of 5

Over priced medical services

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Sail Date: / Traveled As: Singles/Friends

During the cruise I had the flu and visited medical and my cost of that visit was over $950.  What a profit center NSC has was very over priced.    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Contributor Level: Purser
4 out of 5

The cruise Itinerary was excellent!

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Sail Date: / Traveled As: Couple

We had sailed Norwegian once in the past and absolutely hated it. However, Norwegian was the only cruise line offering this itinerary and it was so unique we decided to try again. Turns out this was a good move. This boat (the Star) was MUCH better than the Jewel. The staff was friendly, the boat was cleaner, the entertainment surprisingly quite good.

The only downsides were the food was odd. The dinner menu paired things awkwardly, vegetables were nothing but garnishes, the desserts were horrible, and they did not offer food from the region we were in. Lastly, dinner was served at a glaciers pace. 

Lastly, we like to keep our balcony door open at night to hear the waves but the air conditioner in the room was linked to the door. So if the door was open the air was on full blast and you could not turn it off. This meant the room was ice cold all night. The heat could not be turned on or up. The only way to turn the air off (or heat on) was to shut the door.

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Contributor Level: Purser
5 out of 5

21 day birthday cruise

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Sail Date: / Traveled As: Couple

we enjoyed everything from our penthouse suite to dinning. The production shows where by far the best. We have cruised many times and this was the most friendly staff all over the ship we have ever encountered. The casino staff was great.

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Contributor Level: Purser
1 out of 5

Worst Guest Services Department !!! Norweigian does not care about guest.

Verified Review
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Sail Date: / Traveled As: Singles/Friends

First many of the crew members I met were great. My room attendant was amazing. The reason for 1 star is for the worst customer service from Corporate Office to hotel director who does not need to a hotel director. First I had a issue with the travel agent company World Travel Holdings (represents all the airlines) who represent Norwegian cruise lines. I had an issue with my reservations. It a clearly a issue on there end and I have proof but no responsibility from them. They do not care about there customers. I tried to get the issue fixed before I left. No call or response. Now for the hotel director. One I was at the front desk at Halloween night talking to guest service agent and I ask him if he was the hotel director he looked at me and said nothing. All I want to say was hi. Go look at the video. Throughout the cruise he doesn't smile. I few issues with guest services. I wanted up grade my room and pay for it but they said no more rooms were available. What's funny is there were 2 room I was looking to up grade was empty on my floor throughout the cruise. I love when I can catch people in lies.  A few issues with my room. Guest Services called me back to make sure that issues got fixed. But the big issue I got back from a long day of excursion. I used the rest room and five minutes later I heard something in the bathroom. It was my toilet overflowing. I called guest services to let them know. I called few times even my room attendant called. It took 40 minutes for someone to get there. I took a video of the water overflowing.  It was my birthday I missed my dinner and had to take a shower with toilet water on the floor but what can you do. I tried to make the best of it and skipped my dinner specialty restaurant and had regular dinner. What is disturbing issue is that no one from guest services called my room to apologies for the issue or offer anything for the inconvenience. If I was the hotel director I would have called personally but maybe that just me. I guess you have to be in suites to get a phone call back but the little people just don't matter. I work in the hospitality industry and know how guest should be treated. One last thing is its amazing that certain people on the cruise get offered to stay on the cruise for amazing low price but other do not. That comes from the hotel director I could have stayed but if this is how guest are treated from Norwegian. All I wanted was the same offer as the other passengers to stay on onboard.

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Contributor Level: Purser
5 out of 5

Trip of a lifetime

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Sail Date: / Traveled As: Couple

On our first stop we visited Florence then Pisa Italy,  these two stps alone were well worth the trip.  To see things you've only seen in books or TV was great.  The next stop you can take the train to Monte Carlo need I say more.  The next stop was Marseilles.  Our next stop in Barcelona we took a guided tour about the life of Picasso when he lived and studied in Barcelona.  Plus the Picasso art museum.  Very worth the time about 1 hour of walking then atleast 2 hours in the museum.  Next day was a sailing day to Naples, Italy.  There's plenty of entertainment on the ship everyday especially today.  In Naples we climbed Mt Vesuvius then took a guided tour of Pompeii.  This too was well worth the trip but be prepared to walk.  We took this trip to celebrate our 30th wedding anniversary and that's why it was a trip of a lifetime.

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Contributor Level: Third Mate
4 out of 5

Mediterranean Cruisetrip

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Sail Date: / Traveled As: Couple

This cruise Itinerary ports were amazing.  You get to see so many cities in 3 different European countries with a nice cruise.  This ship was a little out to date compared to all the new ships but we weren't on board that much due to all the great cities we visited.  The rooms were nice and the trip was enjoyable. 

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Contributor Level: Third Mate
2 out of 5

Norwegian Offers Freedom and little esle

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Sail Date: / Traveled As: Couple

This was my first experience with NCL and probably the last. Price wise, they are always in the game, however, quality wise they are inferior in relation to Holland America, Princess and RCCL. Once on board, you become an object to be coerced into paying great prices for things which don't offer a comparative value. Paying $49.00 to play bingo seemed a bit much. Paying a hefty supplement to eat at specialty restaurants,, which might have offered decent food but with indifferent service, was not a bargain.

Overall the best part of the cruise were the ports visited, which included Cannes, Marseilles, Barcelona and Naples and the attention to handwashing, which was non stop.

The freedom of dining is a plus, although one doesn';t get to mingle with the other guests as much, with this format.

The lack of staff sophistication was very evident and the lack of smiles as well.

Oh yes, the entertainment on board was very good. There was a quartet of Spanish singers who were fabulous as well as a couple of circus performers from Russia who were also great.

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Explore Cabins

Norwegian Star has 1173 cabins and 35 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 142 sq. ft.
Avg. Cost: $110 per night

Avg. Size: 159 sq. ft.
Avg. Cost: $138 per night

Avg. Size: 263 sq. ft.
Avg. Cost: $187 per night

Avg. Size: 1,045 sq. ft.
Avg. Cost: $223 per night

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stugrant12
Contributor Level: Purser

you might want to avoid the haven suite area on deck 12. they are at the stern and top of the ship........I understand those guests really had a rough ride through the hurricane. I cant understand why the highest price suites are in the worst ship position. I always prefer mid ships, middle decks.

arelenew
Contributor Level: Purser

Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.

nealeyboo
Contributor Level: Purser

Enjoy everything the ship has to offer. The pub is a great place to catch a game on tv with a beer.

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$

Price

L

Size

Nov 2001

Built

2 yrs ago

Refurbished

2240

Total Passengers

2.11

Crew to Passenger Ratio

12

Number of Decks

1173

Total Cabins

35

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