Norwegian Star

3.4 out of 5
Price: $ $ $ $     Size: L     Refurbished: 2 yrs ago    
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About Norwegian Star

Norwegian Star is a large ship, carrying 2240 passengers and 1063 crew, and sails from Venice, Italy and Miami, Florida.

Learn more about Norwegian Star

Recent Review

bEAVIDAL says ...

Almost perfect

It would be too easy to say it was the Taj Mahal.  The fact is that the overall experience... Read more
Read 1058 Norwegian Star reviews


Contributor Level: Purser
4 out of 5

Awesome entertainment, average seething accommodations, decent food, great staff!

Verified Review
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Sail Date: / Traveled As: Couple

The entertainment far exceeded my expectations! There were some real class acts and top notch entertainment acts, knowledgeable lecturers, varied decent musicians, especially since ship is dated and could use some updating.  The majority of staff were phenomenal,  courteous, kind, happy, energetic, and always willing to go the extra mile.  Accommadations while sufficient, lacked luxury and refinement, overal decor felt very dated.--borderline tacky. The food was hit and miss.  Fortunately there were a variety of dining options; some inclusive of stay and others at a premium upcharge. 

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Contributor Level: Purser
1 out of 5

20 days cruise Dubai to Venice

Verified Review
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Sail Date: / Traveled As: Couple

Not a good cruise. The room Have extra bed took much of the small space. TV need repair 3 times, Towalet did not flush, Phone did not work ,Very noicey room. The food very Salty. The Excurion over price.

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Contributor Level: Purser
4 out of 5

Wonderful Holiday

Verified Review
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Sail Date: / Traveled As: Couple

My favorite part was not having to cook or clean!  Love mostly all of the ports.

Entertainments, band, evening shows, dancers were all excellent.  Cruise Entertainer Director Richard was the best ever.  

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Contributor Level: Purser
4 out of 5

Almost perfect

Verified Review
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Sail Date: / Traveled As: Couple

It would be too easy to say it was the Taj Mahal.  The fact is that the overall experience was phenomenal.  The itinerary was what caught my attention and it did live up to expectations.  Every port had something to offer, from the culture to the food to the friendliness of the people.  The ship shows its age, but the crew more than made up for it.  The specialty restaurants were well worth the money with high quality food with terrific ambiance. The entertainment was varied and well presented and I couldn't finish this review without mentioning Richard the Cruise Director; he was wonderful!

 

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Contributor Level: Purser
2 out of 5

stuck at the Tasmania sea

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Sail Date: / Traveled As: Couple

service was always excellent

shows also very good

 this tip the ship lost power. we gut stuck in the open sea,had to get towed back to Melbourne for repair, lost to much time to complete the cruise as originally was planed. 

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Contributor Level: Purser
2 out of 5

Norwegian Star, The Boomerang Ship (Melbourne and Back)

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Sail Date: / Traveled As: Couple

I have no problem with the Captain or the crew of the ship. We had very nice accommodations, great service, entertainment and excellent food. The problem lies with who made the decision to keep sailing with a ship that had half of its propulsion system working. We were notified a day before we flew to Sydney that the ship would only be traveling at half speed and would be late arriving at Melbourne with an overnight, no stop in Tasmania (big disappointment). We made it to Melbourne as promised. Then things went south, broke down at sea some 12-15 hours after leaving Melbourne, waited for a tow back to Melbourne (24+ hours). We only visited two ports out of seven and one we visited twice (Melbourne). After the propulsion system was fixed they made a 'b line' to Auckland, NZ the final stop. NCL said we will be fully refunded for the cruise which I haven't received an email stating so? Also offered 50% of what was paid for this cruise to apply on our next cruise. All of this is nice, but a lot of other expenses went into this trip of a lifetime, airfare, hotels and restaurants, not to mention shuttle service and taxi's. I have no proof but I think this was a corporate decision made by NCL to keep this ship sailing and the ships crew was caught in the middle of this poor decision. We were fortunate we weren't further out to sea when the ship broke down. The two star rating has no reflection of the Captain or crew, only of corporate.

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Contributor Level: Purser
3 out of 5

Pleasant Cruise but Disappointing

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Sail Date: / Traveled As: Couple

The on-board experience was pretty good.  Cabin stewards, dining staff and shore excursion staff were helpful, friendly and efficient.  The problems all came from mechanical breakdowns and NCL's mismanagement of the situation.  Five of the original ten ports were cancelled, and two more were rescheduled to later days, making shore excursion availability uncertain (and often unavailable for advance purchase).  NCL staff in Miami were generally unhelpful.  The first two compensation offers were insultingly small, and they only got better when passengers started behaving badly.  Bottom line: a pleasant experience once aboard, but we never would have bought it if we had known the real itinerary.

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Contributor Level: Purser
2 out of 5

A Trouble Cruise

Verified Review
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Sail Date: / Traveled As: Couple

The staff were great and the food was fine.  But this cruise was a trouble one.  The Norwegian Star had mechical problem with one of its propellor in Singapore in December and they informed passengers for this cruise before the sailing of January 16 from Hong Kong that they had to cancel two ports of calls, Ho Chi Ming City and Bangkok.  It was a disappointment to me but as they informed us before the sailing and offered $200 pp on board credit as compensation, I went on with the cruise.  After we visited Bali, the captain announced that the next port of call for Komodo Island had to be cancelled to make up time as there was now. Unrelated issue with the propellor and it was not operatable.  Then we received notice the next day that two more ports were cancelled, Brisbane and Airlie Beach in Australia. NCL upped the compensation to $500 pp obc and 50% cruise credit on amount we paid for this cruise but has to be used within a year.  This created huge protests among passengers as many see the NCL was not being transparent with the mechanical problems associated with the ship and the compensation was not enough to cover the loss of 5 ports of call out of ten.  Eventually, after meetings and negotiation, NCL agreed to change the credit to 100% of the payment paid to thus cruise and there is a 5 year time frame to use the credits.  Some passengers were still not happy as many think they may not be able to cruise again due to age and health issues.  A refund of the cruise fare would make more sense to many.

with the cancelled ports, we had a lot of sea days which were not planned for initially and we arrived Sydney on time on Feb 6. But I had unsettled feeling that this ship is mechanical unsound and should not continue to sail.  NCL is taking a chance to continue to operate it for the rest of its iteninary.

 

Post Cruise note:  Two of my friends, with many other passengers stayed on the ship to sail to New Zealand.  My wife just received text messages from my friends that the Norwegian Star engine failed and the ship is inoperatable 70 miles at sea from Melbourne.  The ship has to be towed back to Melbourne which may take 20 plus hours.  NCL now have to offer all kind of refunds and compensatiion to passengers that now are put into Avery bad situation out at sea.  The saga of is ship continues to unfold

 

 

 

 

 

 

 

 

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Was this review helpful? 7
Contributor Level: Cruise Director
4 out of 5

Singapore to Hong Kong

Verified Review
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Sail Date: / Traveled As: Large Group

For me, the best part was the sea days.  These were the most relaxing days and gave us time to socialize with our travel companions.  The ship's entertainment was good, especially the Stardust shows and the Melodic Trio who performed nightly in the Atrium.

 

As for port stops, I wish there had been more Level 1 excursions.  We did take and enjoyed an excursion of the Vung Tao highlights and the Hong Kong highlights with airport transfer. 

 

 

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Was this review helpful? 1
Contributor Level: Third Mate
5 out of 5

Great cruise marred by the engine failure in Singapore

Verified Review
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Sail Date: / Traveled As: Couple

We loved the cruise, with excellent ports of call, marred only by the failure of an engine in Singapore meaning we missed both Bangkok and Saigon, but were well compensated by Norwegian immediately a major problem became apparent.

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Was this review helpful? 3

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Cruises and Itineraries

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Explore Cabins

Norwegian Star has 1173 cabins and 35 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 142 sq. ft.
Avg. Cost: $111 per night

Avg. Size: 159 sq. ft.
Avg. Cost: $135 per night

Avg. Size: 263 sq. ft.
Avg. Cost: $189 per night

Avg. Size: 1,045 sq. ft.
Avg. Cost: $226 per night

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Deck Plans

Explore the layout of all 12 decks on
Norwegian Star.

Deck 7

Deck 7 features the Stardust Theater, Galleria, Ginzia Restaurant that includes a sake bar, sushi bar and Teppanyanki, Java Cafe, Grand Atrium, Port O'Call...

Explore Deck 7

Deck 12

Deck 12 features staterooms in categories SA, SG, SJ, and IC, as well as meeting rooms, the library, the Oasis Pool, Topsiders Bar, the Grill, Market Cafe,...

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Deck 13

Deck 13 features space and seating for hundreds to lounge in the sun, as well as Cagney's Steakhouse, and the Star Bar. Planet Kids, the golf driving range,...

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Deck 14

Deck 14 features the Garden Villas, category S1, along with the Sports Court and the Bier Garten.

Explore Deck 14
stugrant12
Contributor Level: Purser

you might want to avoid the haven suite area on deck 12. they are at the stern and top of the ship........I understand those guests really had a rough ride through the hurricane. I cant understand why the highest price suites are in the worst ship position. I always prefer mid ships, middle decks.

arelenew
Contributor Level: Purser

Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.

nealeyboo
Contributor Level: Purser

Enjoy everything the ship has to offer. The pub is a great place to catch a game on tv with a beer.

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$

Price

L

Size

Nov 2001

Built

2 yrs ago

Refurbished

2240

Total Passengers

2.11

Crew to Passenger Ratio

12

Number of Decks

1173

Total Cabins

35

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