Advice

Norwegian Star

5 1
3.4
4 star4 star4 star4 half star empty star

Price: $     Size: L     Refurbished: 6 yrs ago    

Recent Review

More reviews
2 star2 star empty star empty star empty star

Children

jennyinoceansid reviewed 2 days ago

What people said about this ship:

"Waitstaff in the main dining room was awsome!" in 32 reviews.

"The cruise director, Jamie, is wonderful and most of the shows were very good." in 26 reviews.

"I wonder if that was a strategic decision to nudge people into the specialty restaurants." in 5 reviews.



731 reviews from our community


Cabin Type



rubdolly
Purser

Traveled As:
Couple

Room Type:
Oceanview

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Rated Between 2nd & 3rd Star

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 07, 2014

No real plants or flowers.  No lobster or shrimp cocktails in dining rooms (at least when we attended).  Our room steward left our room in disarray one whole day.  It was not cleaned up until we called it to his attention.  His remark was "Oh, I forgot."  That's never happened before and we've taken between 20-25 cruises.  Also, one piece of luggage arrived in our room on time, but the other we found many staterooms down the hall, and that was after 6 pm.  Our TV was out when we returned to our room and when we called to report it we were told they could not come until the next day.  Our toilet didn't flush once but that was fixed when we returned to our room.

We probably won't be sailing with NCL again.  We are really spoiled at the fantastic cruises we have had on other cruise lines. 

On a good note, the shows were good and we enjoyed the many craft classes that were offered.

It's OK if you don't publish our review for others to read.  All in all it was a fair and very relaxing time for us.

 

Read Full Review

Was this review helpful?


Traveled As:
Couple

Room Type:
Suite

Experience:
4-6 cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Children

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 07, 2014

Hi,

My sister and I went on the cruise December 7th through December 14th, 2014.

Our mini-suite was fantastic!  The restaurants were good too!

I would have liked to see more "adult" areas on the ship.  The pool is designed for children.  It would have been much better if there was a adult only pool so we don't have to listen to the kids screaming in the pool.  Can't relax with children yelling all day long.

Also, the employees seemed like they were not into their jobs.  Not helpful or very friendly.  When I called to change a dinner reservation, they seemed bothered.  No thank you or anything!

 

Read Full Review

Was this review helpful? 1


bcook615
Purser

Traveled As:
Couple

Room Type:
Inside

Experience:
1 cruise (first)

4 out of 5
4 star
4 star
4 star
4 star
empty star

A Great Way to ENJOY our Anniversary!!

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 30, 2014

We found the cruise, amenities, service on board and excursions all of good value and met repeatedly with excellent service.  This made our cruising experience and our anniversary celebration time enjoyable indeed!!

With that said though, I was irritated by the 2.5 hour wait to board the ship when we came excited and expectant for a much better WELCOME.  This needs attention. :(

 

 

Read Full Review

Was this review helpful?


Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Desapointments

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 30, 2014

Nice ship, poor quality service. The buffet had better food than the dine in restaurants. The waiters take their time and it is hard to get a refill for your coffee. Rooms are close to each other, crowded. The hallways narrow. The offshore excursions are only promises with no delivery. We booked a fishing trip in Mazatlan. They didn't have the boat available and we had to accept a boat brought out of the storage with very low quality fishing equipment. I believe that the fishing lines had not been replaced in the last 3 to 4 years and the reels services maybe at the same time. Rods with missing rings, you get the picture. And fishes ???? nowhere to be found. Just a 6 HR boat ride. No thanks. We traveled with Holland, Princess, Carnival and Celebrity before. Holland was the worst and Norwegian comes next. The one we liked the most was Celebrity. Even Carnival had better service and food selection. The shows were acceptable with exception of the comedian. He was all over the places, attacking women, politicians, Christianity, men. At one point he became bothersome. We left early. Port debarkation, was base on the offshore trips purchased on board. No trip, you had to wait until everybody leaved than you can go out to enjoy the city. Not fare. 

Read Full Review

Was this review helpful? 3


Traveled As:
Couple

Room Type:
Balcony

Experience:
2-3 cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Compared to our trip thru the Panama Canal last year on the HCL Sun.

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 17, 2014

The food was better on the Sun. The first week or so on the Star the food in the buffet was not very good. I was especially disappointed in the food and service in the Buffet.The crew was friendlier on the Sun. The crew on the Star did not wipe the tables off in the buffet when they cleared a table. The Sun was more diligent about making sure everyone had their hands sprayed with disinfectant entering food areas. I give the Cruise Director of the Star Five Stars for the ship's entertainment. I don't think I would be likely to cruise on the Star again.

Read Full Review

Was this review helpful?


xanthusb
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
2-3 cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Great Cruise!!

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 17, 2014

The cruise director was great and the Entertainment and shows were exceptional !  The cruise staff were very accommedating  and the ship was very clean and fresh.  I also had a pleasant experience at the Barong Spa.  The cruise was mostly adult passengers  which I enjoyed.  All the cruise tours I went on were enjoyable, especially the Costa Rica Rainforest Tour and The Carriage Ride tour in Costs Rica.

Read Full Review

Was this review helpful?


Traveled As:
Singles/Friends

Room Type:
Oceanview

Experience:
7+ cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Overall a good experience with a couple of complaints

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 03, 2014

Extremely friendly staff, very accommodating. Excellent entertainment. Very organized getting on and off the ship at ports. Food was ok, some good some bad. Typical cruise ship food. Plenty of choices and the dining rooms were very nice. We paid extra for the Asian (not good at all), the Italian (about the same as the Aqua so not worth the extra money) and the French (excellent).  Alcohol was very expensive but that seems normal on cruise ships. The ship needs to be refurbished but I think that is in the future plans. 

Our main complaint was the seating out on the decks. There were plenty of lounge chairs around the pool in the sun but we like to sit in the shade, read and people watch and there were just a spattering of shaded lounge and regular chairs. And those would be reserved with towels early in the morning and stay occupied and/or reserved all day even though you weren't supposed to reserve them. The staff did nothing about this when we complained. For us it ruined the trip because it took away our favorite cruise activity. By the way, there was plenty of empty room to put these chairs.

For this reason we probably will not book with Norwegian again​ which makes me sad because overall it was a nice ship and we loved the staff and entertainment.

 

 

 

Read Full Review

Was this review helpful?


jbjofcc
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

1 out of 5
1 star
empty star
empty star
empty star
empty star

Don't Do IT!

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 03, 2014

The process of getting on and off at start and end was a nightmare. The rest was not above mediocre. Shore excursions were not described correctly. Wife and I have been on over 12 cruises in the past.... this was by far the bottom of the list when thinking desirable. 

 

 

Read Full Review

Was this review helpful? 1


Traveled As:
Couple

Room Type:
Suite

Experience:
4-6 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

improvement of lines 1 & 2

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 03, 2014

Very bad boarding procedure with a 2 1/2 hour standing in line to register.

 The ship does not have paper seat covers in ladies bathrooms.

The staff were always helpful and very friendly.

 Room stewards very good.

 Food exceptable

Read Full Review

Was this review helpful?



1 - 10 of 731 reviews

More about Norwegian Star


Cabins

Norwegian Star has 1173 cabins and 33 categories. Explore each cabin type and read cabin reviews from the community.

Explore Cabins


Deck Plans

Explore the 15 decks including cabins and venues for each deck.

Explore Deck Plans


Dining

Explore the 16 dining options including complimentary and up charge restaurants.

Explore Dining


Entertainment

Explore the 12 entertainment options on this ship.

Explore Entertainment

Popular tips for Norwegian Star.


Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.

coal189
Second Mate

Check the deck plan thoroughly before you book a cabin. If you book over the phone be sure to have the deck plan in front of you while they are offering you cabins so you can be sure of the location before you commit. Avoid being under the buffet, any other loud venue, or near the casino (smoke).

coal189
Second Mate

Save your receipts from when you order drinks from servers around the pool. You may not recognize the name of the bar on your statement at the end of the week, as you did not go to the bar directly to order the drink. This saves headaches in case there is a purchase on your account that looks fishy.

Roll Calls


Norwegian Star

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail Date: Mar 22, 2015

Ship Name: Norwegian Star


7 Ship Mate app members

View Roll Call

Norwegian Star

13 Night Panama Canal Westbound (Miami To Los Angeles)

Sail Date: Feb 16, 2015

Ship Name: Norwegian Star


Peanut
+ 5 Ship Mate app members

View Roll Call

Norwegian Star

7 Night Norwegian Fjords (Copenhagen Roundtrip)

Sail Date: Jun 05, 2015

Ship Name: Norwegian Star


4 Ship Mate app members

View Roll Call





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.