Advice

Norwegian Star

5 1
3.3
4 star
4 star
4 star
4 half star
empty star

Price: $     Size: L     Refurbished: 6 yrs ago    

Recent Review

More reviews

What people said about this ship:

"At times, it did seem that the main dining room s during the peak dining hours between the opening PM..." in 47 reviews.

"The specialty restaurants were good, but the food in the main dining areas was just average." in 6 reviews.

"The cruise director never made any announcements that chairs could not be saved." in 30 reviews.




1044 reviews from our community




4 out of 5
4 star
4 star
4 star
4 star
empty star

Nice ship, just renovated

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Mar 17, 2015

Enjoyed our cruise to Cabo, but not really a fan of "freestyle dining". We'd never tried it before, and decided that we missed the opportunity to get to know other couples. When you arrive for dinner, if you're just a couple, you'll be seated at a table for two unless you have other couples you're dining with. Also not a big fan of the menus in the 2 main dining rooms. We ate at Aqua one night and Versailles one night. The rest of the time we ate in the buffet, which we loved - it had something every night that my husband (who has a limited diet) could eat.

The entertainment was great - really enjoyed the shows every night.

We went on the Up Close Whale Watching excursion and it was fantasic! We saw mama & baby whales playing (the babies gave us quite the show) and we stayed just far enough away to be respectful but not so far that we couldn't see.

We also went on the El Arco and glass blowing excursion. If you're not really interested in glass blowing, you can skip this, and if you do one trip out on the water, they all stop by El Arco. They did have a great boat with a snack bar, though. I preferred the whale watching, and they got closer to El Arco and the seals, and had a marine biologist on board. 

Read Full Review

Was this review helpful?


4 out of 5
4 star
4 star
4 star
4 star
empty star

Great Cruise, Especially Dining Options

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Mar 17, 2015

We booked his cruise last year as a getaway. We had been to Cabo San Lucas before and were looking to visit again. My wife wanted to try a different cruise line and Norwegian Cruise Lines had the destination we wanted and dates that we were able to go. The first thing that struck me when I went on the NCL site was the amount of dining options. I ended up making reservations for dining in the specialty restaurants on 3 of the 5 nights of the cruise. On one of the other nights we dined in the main dining room. All of the dining experiences were excellent, especially Moderno, the Brazilian Churrascaria and Teppanyaki, the Japanese tepppnayaki restaurant. Even the buffets had delicious food. After getting the hang of how the website worked, it was easy to sign up for our excursion and dining options. Speaking of excursions, NCL does offer a wide array of excursions. We booked the Sunset Camel Adventure, which we enjoyed very much. Our guide was very knowledgeable and friendly and we had a good group. Though most aspects of booking this cruise was done online, I did call NCL agents to ask a question prior to sailing. The agent was very friendly, answered my question, and even offered some information I hadn't considered. That conversation resulted in me purchasing a surprise gift for my wife. A couple of areas where NCL could improve: 1) The Freestyle Daily, NCL's in-cabin newsletter. There should be an embarkation issue that contains ship information such as where amenities such as restaurants, gym, spa, buffet, theatre, etc. are located. As it was, we had to roam the ship or walk all the way out to the elevator to see which deck something was on, then had to walk over to a sign on that deck to see where on the ship it was. It should also contain information about which level to board the tenders as well as how and what times the tenders operate. On our cruise, we didn't learn this info until the day before we arrived in Cabo San Lucas. Had we known on embarkation day, we would have made plans to stay in port longer, possibly seeing more of the city. We had to ask several people for information that could have been answered in one newsletter. Imagine the time savings this would mean for the crew by not having to answer the same questions over and over if this information was already available in each guest's cabin. 2) The television in cabin. About half of the time the channels displayed a No Signal message, even while in port. We never did see the debarkation information that was supposed to be on one of the channels; it displayed the No Signal message for the entire cruise back to San Pedro. Something else that could be listed in an embarkation issue would be the movie schedule shown on the in-cabin televisions. 3) The lines for the check-in process was slow. Once we finally got to the desk, we did get checked in pretty quickly. 4) The muster locations at the theatre on deck 7 needs to be improved. Suggest posting signs outside the theatre so guests cross a non-moving crowd of people if they entered the wrong side of the theatre.

All in all, we had a great time on the cruise. One of the reasons we booked this itinerary with NCL is because it stayed overnight in port. We were able to explore a bit of Cabo while on our excursion and still have plenty of time to spend our time in port as we desired. And it afforded plenty of time for us to relax. I am glad we booked this cruise with NCL.

Read Full Review

Was this review helpful? 1


3 out of 5
3 star
3 star
3 star
empty star
empty star

Somewhat disappointed

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Mar 17, 2015

The entertainment was exceptional and the staff was, for the most part, attentive and friendly; however, the food quality was poor - including specialty dining, meat was overcooked and cold. Main dining room service was slow for all aspects and food quality was poor, desert options tasted awful, hot items were cold, cold items were melted, all items tasted old/expired. Bar staff often had a poor attitude. Buffet staff was cleaning up/taking away food prior to all customers going through the line as well as prior to the scheduled closing time followed by a bad attitude when asked to leave it for upcoming customers. I know this is not the standard for NCL as I was impressed by overall experience when I took my last cruise, although this was many years ago now, perhaps quality has changed. My main concern and disappointment was with food quality and service staff.

Read Full Review

Was this review helpful?


5 out of 5
5 star
5 star
5 star
5 star
5 star

Had a great time and met some great new friends.

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jan 04, 2015

Went as a solo traveler this trip and although the star does not have solo rooms and I had to pay 200% of fare they did have a solo get together hosted by a member of the staff. Mercedes was awesome and arranged dinners and activities for our group. Other cruise lines should learn from NCL how to treat the solo traveler. The itinerary was great and loved going thru the panama canal.  The star is an older ship and is showing signs of her age but I heard she was going to dry dock in march for a complete refurbishing. The food was standard cruise ship fare although I enjoy the freestyle aspect of dining. and the specialty restaurants were worth the surcharge. I just wish NCL had more cruises with interesting itineraries instead of the same boring 7 day cruises to the same ports every week.I had the room at the bow of the ship on the 4th floor next to all the machinery that was very noisy but that is what I get for booking at the last minute.

Read Full Review

Was this review helpful? 2


pwalson1
Purser

2 out of 5
2 star
2 star
empty star
empty star
empty star

Disappointing, crew deserves a better ship

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jan 04, 2015

First and probably last cruise on NCL ship, certainly never again on the "Star"!

Ship in need of many more repairs than are going to be possible with the upcoming two week dry dock that we found out about while onboard. Cabin design and furniture both outdated and in poor repair as was pool area. Non-smokers and children unavoidably exposed to smoke in many areas such as pool area and outside BarBQ area. Specialty restaurants, some entertainment and crew were highlights. Crew deserves a better ship to work on.

Took cruise to go through Panama Canal which was definitely the highlight of the cruise. Most port stops were uninteresting at best.

Read Full Review

Was this review helpful? 5


2 out of 5
2 star
2 star
empty star
empty star
empty star

the good and the bad

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 28, 2014

the good - service in the dining room and the friendliness of the cabin staff/stewards

 

the bad - the entertainment - the dancers and singers were not what i consider "family entertainment"  there were many young children in the audience and both shows we went to were more pg-13 than suitable for families.  the comedian that was the entertainment the other two nights made many crude, off color jokes that were not family friendly.  it was disappointing.

 

i asked to speak to the shore excursion supervisor after an unpleasant encounter with the shore excursion desk staff.  he was dismissive and did not seem concerned about our point of view or how my daughter was treated.

 

our family will not choose norwegian cruise line again.  the food was just ok, the entertainment desperately needs some review and revision to be appropriate for families.  i'm not a prude but i was embarrassed sitting next to a family with children during the shows i went to.  we chose to go on norwegian thinking this would be a family friendly cruise.  next time we'll choose differently.

Read Full Review

Was this review helpful?


3 out of 5
3 star
3 star
3 star
empty star
empty star

mostly great

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 21, 2014

everything went well I especially appreciated our person who took care of our cabin.  He was very helpful and happy. I think his name was Toyo from the Philippines. This name isn't correct but you will know from our cabin #8015  The so called tip should be included in the price of the ticket as some in our party didn't know that would be required.  If it is required it isn't a tip. I loved meeting so many different people from so many different places.

Read Full Review

Was this review helpful? 3


4 out of 5
4 star
4 star
4 star
4 star
empty star

Great experience

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 14, 2014

This cruise was the first one for my wife and I and we had a great time. We are both in our mid twenties and even though Norwegian caters to older people; we still had a great time and found plenty of activities and excursions to enjoy! I would highly recommend Norwegian to anyone looking for first class service and a wonderful experience. Thank you Priceline!

Read Full Review

Was this review helpful? 4


4 out of 5
4 star
4 star
4 star
4 star
empty star

My Review

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 14, 2014

The trip was great. I am writing this because your stupid regulation says I must use 150 characters. So in  an endevor to do so I am putting in a buch of trap.

Read Full Review

Was this review helpful? 4


2 out of 5
2 star
2 star
empty star
empty star
empty star

Children

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 07, 2014

Hi,

My sister and I went on the cruise December 7th through December 14th, 2014.

Our mini-suite was fantastic!  The restaurants were good too!

I would have liked to see more "adult" areas on the ship.  The pool is designed for children.  It would have been much better if there was a adult only pool so we don't have to listen to the kids screaming in the pool.  Can't relax with children yelling all day long.

Also, the employees seemed like they were not into their jobs.  Not helpful or very friendly.  When I called to change a dinner reservation, they seemed bothered.  No thank you or anything!

 

Read Full Review

Was this review helpful? 4



1 - 10 of 1044 reviews

More about Norwegian Star


Cabins

Norwegian Star has 1173 cabins and 33 categories. Explore each cabin type and read cabin reviews from the community.

Explore Cabins


Deck Plans

Explore the 15 decks including cabins and venues for each deck.

Explore Deck Plans


Dining

Explore the 16 dining options including complimentary and up charge restaurants.

Explore Dining


Entertainment

Explore the 12 entertainment options on this ship.

Explore Entertainment

Popular tips for Norwegian Star.


Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.

coal189
Second Mate

Check the deck plan thoroughly before you book a cabin. If you book over the phone be sure to have the deck plan in front of you while they are offering you cabins so you can be sure of the location before you commit. Avoid being under the buffet, any other loud venue, or near the casino (smoke).

coal189
Second Mate

Save your receipts from when you order drinks from servers around the pool. You may not recognize the name of the bar on your statement at the end of the week, as you did not go to the bar directly to order the drink. This saves headaches in case there is a purchase on your account that looks fishy.

Roll Calls


Norwegian Star

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail Date: Apr 05, 2015

Ship Name: Norwegian Star


18 Ship Mate app members

View Roll Call

Norwegian Star

14 Night Transatlantic Eastbound (Miami To Copenhagen)

Sail Date: Apr 27, 2015

Ship Name: Norwegian Star


13 Ship Mate app members

View Roll Call

Norwegian Star

7 Night Western Caribbean (Tampa Roundtrip)

Sail Date: Oct 25, 2015

Ship Name: Norwegian Star


13 Ship Mate app members

View Roll Call

Forum Posts






*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.