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Norwegian Star

5 1
3.4
4 star 4 star 4 star 4 half star empty star

Price: $     Size: L     Refurbished: 6 yrs ago    

Recent Review

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3 star 3 star 3 star empty star empty star

Historic

kremerjm reviewed 11 days ago

What people said about this ship:

"The food and service in the dining rooms was excellent." in 32 reviews.

"...get good food, you had to pay extra at one of the specialty restaurant s." in 5 reviews.

"The cruise director was a great." in 24 reviews.



Recommended Reviews


peterhua
Purser

Traveled As:
Family w/older children

Room Type:
Inside

Experience:
4-6 cruises

4 star
4 star
4 star
4 star
empty star

Great Cruise but with horrible start

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 03, 2014

Overall, this cruise is relaxing just like all the cruise I took before.  However, the food is not as great as others NCL I took before.  Service are OK, and crew member are friendly... at least, my teenage daughter had great time to chat with them.

Here is the horrible start begin... I studied before the trip and find the instruction from NCL website about travelling from airport to ship.  Apparently, the info is incorrect.  So, after 24 hours flight, we took the metro and s-tran... then got off the station which is not where the ship is.  We walked with luggages and find many people give many answers... but none point us to the ship.  We walked 1.5 hours, not 15 min, finally reach the port with near death experience.  What can I say... we made... but this is the unforgetable event in our vacation... FYI, when you get off the train, take bus 26, which will take you to the terminal... that saves 1.5 hours wondering in still-working ports.

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Was this review helpful? 8


Traveled As:
Couple

Room Type:
Oceanview

Experience:
7+ cruises

3 star
3 star
3 star
empty star
empty star

Good, not exceptional experience

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 12, 2014

This was our first time on NCL, after 7 previous cruises on 6 other lines (we're not very loyal cruisers, are we?). The service on the Star was fine, but what really irked me was the mandatory $12/day/person gratuity charge. Where was the incentive for the service people, they'd get their gratuity no matter what?! I wish NCL would just build in that gratuity in the price, or better yet, pay their employees what they're worth to begin with. I was also a bit irked with the constant efforts to squeeze more money out of us - the obnoxious photo-taking (only $20 a picture!), the spa treatments, the shops, the specialty restaurants, etc.etc. I took note of a poster down on the 4th deck from which we always left the boat for shore. I don't think this poster was supposed to be seen by us passengers: it was a list of the 4 "tenets" of NCL and number one was, in essence, generate revenue; number 2 is the guests (passengers). Our comfort and experience rates below them making more money! OK, I get it, that's what they are all about, but please, don't make it so in-our-face with that poster!!

 

The food was fine, although we avoided the Market Place (buffet) for dinner; breakfast was chaotic enough with lots of people jostling, etc. I thought the food for breakfast was just fine, lots of fresh fruit including a favorite of mine, watermelon. I always had fruit and pastries/bread, so I can't comment on any of the other foods they offered, but they seemed to look fine. The coffee isn't very good but if you add milk and sugar it suffices. The coffee cups are pretty small, compared to what I'm used to so I had to make multiple trips to refill. We ate dinner at either the Versailles (nice, calm, quiet, but they ask for a slightly more "nice" dress style, which you can ignore, of course) or the Aqua rooms (same food, same good service, more casual dress expectations, but much louder room). We never ate at any of the specialty restaurants on principle - didn't want to give NCL more of our money just to eat when we could eat for "free" in the other places. The food was fine, not exceptional but good to eat, prepared nicely, served politely.

 

We didn't buy any of NCL's shore excursions with the exception of booking the Hop On Hop Off bus in Helsinki and Stockholm, so we'd be sure that bus would take us directly from and back to the ship. In Warnemunde (Germany) we had the most delightful day touring the area with Friends of Dave tours. He's an ex-pat, has lived there 15 years, very personable, fun, knowledgeable. The bus only holds 19 tourists and we didn't quite fill the bus so the group was a great size. Note: he doesn't always offer tours for every day a ship is in port. In St. Petersburg we had another very delightful tour with SPb Tours (they also do tours of some of the other port cities). Our guide was Tatiana and she showed us, however briefly due to the enormity of this town and our limited 2 days there, not only her city and it's treasures but also that Russians are people just like us. In the other ports, with "Top 10" guides in hand,  we winged it on our own and had a fine time. Here's another annoyance with NCL - the information about each port was scant on the daily sheets they put in our cabins. It would have been nice to have a map, local info etc. given to us each day as we've received on other cruise lines.

 

Overall, we did have a good trip, but may not choose NCL in the future.

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jer484
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
2-3 cruises

4 star
4 star
4 star
4 star
empty star

Scandanavian Cruise

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 12, 2014

This is a great cruise to discover the Scandinavian countries and an easy way to see St. Petersburg Russia. We have cruised a number of times and found this particular Norwegian ship and crew merely adequate. The food quality and availability was sub par and many of the crew seemed less than motivated. The itinerary seemed appropriate. The biggest question would be whether it is worth the effort and cost to go into Berlin, as it requires an almost 3 hour bus ride (probably less by train) each way and adds additional cost. We went with a Berlin tour operator not associated with the cruise line which cost far less than the NCL tour excursions and broke into much smaller groups in Berlin, making it easier to move about. We found Berlin was probably worth the effort as it has changed considerably since I was last there and offers many interesting sights. However, if you are on a tighter budget, you may want to forgo this excursion as other cities offer many of the same experiences.

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Was this review helpful? 6


Traveled As:
Couple

Room Type:
Inside

Experience:
4-6 cruises

3 star
3 star
3 star
empty star
empty star

Good & Bad

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 03, 2014

This cruise was both good and bad.

 

The positives are the port itinerary it was absolutely phenomenal. So much to see but yet so little time. It was as if we were walking through history.

The evening entertainment shows were exceptional every night of the cruise. Be sure to catch Ian, the cruise director's magic show, he is a very accomplished magician.

 

The negatives. The lifeboat drill is a farce we never did know where our lifeboat would be in case of emergency. It was nothing like my previous five cruises.

In the Versailles  dining room at several times we had stained napkins, not very appealing. In our cabin our bathmat had a hole in about half of the cruise, again that did not leave a good impression.

In the café even though it was posted do not refill glasses or personal water bottles psgrs did it all the time it was a very unsanitary situation.

As for their shore excursions I only went on one invited personally booked most of my own. It was probably a good thing that I only did one. The tour operator gave us incorrect information about a shuttle bus and consequently we were stranded in town and had no ride back to the ship. A Cunard cruise ship representative was able to assist us to find a bus back to the ship. NCL refunded the cost of our bus ticket, but made no compensation for the 90 minutes we waited for a non-existent shuttle. I think they got off cheap since if we would have missed the ship they would have had to pay for transportation to our next port.

 

With the ships itinerary sunset arrives very late in the evening. April went out on deck to watch the sunset and afterwards many come indoors to look for something to eat ice cream or pizza or something. There is no food available at that time unless you go to the small Blue Lagoon restaurant. Again I don't feel this is very good planning.

 

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Was this review helpful? 4


Traveled As:
Couple

Room Type:
Inside

Experience:
4-6 cruises

4 star
4 star
4 star
4 star
empty star

One of the best among inexpensive cruises

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 03, 2014

This was our forth such cuises and definitely the best.  Aside from friendliness of the staff and cleanliness of the room and the ship overall, officials were very helpfull in following up with our lost luggages which did not arrive from the airline.  Food selection was excellent and we particularly liked the open seating and not being assigned to a particular dinning room, table, and group of people.

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More about Norwegian Star


Cabins

Norwegian Star has 1173 cabins and 33 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

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Dining

Explore the 16 dining options including complimentary and up charge restaurants.

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Entertainment

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Popular Tips for Norwegian Star


Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.

coal189
Second Mate

Check the deck plan thoroughly before you book a cabin. If you book over the phone be sure to have the deck plan in front of you while they are offering you cabins so you can be sure of the location before you commit. Avoid being under the buffet, any other loud venue, or near the casino (smoke).

coal189
Second Mate

Save your receipts from when you order drinks from servers around the pool. You may not recognize the name of the bar on your statement at the end of the week, as you did not go to the bar directly to order the drink. This saves headaches in case there is a purchase on your account that looks fishy.

Roll Calls


Norwegian Star
8
Members on Cruise

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail Date: Mar 22, 2015
Ship Name: Norwegian Star
8 Ship Mate app members

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Norwegian Star
6
Members on Cruise

13 Night Panama Canal Westbound (Miami To Los Angeles)

Sail Date: Feb 16, 2015
Ship Name: Norwegian Star
Peanut
+ 5 Ship Mate app members

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Norwegian Star
4
Members on Cruise

15 Night Panama Canal Eastbound (Los Angeles To Miami)

Sail Date: Apr 12, 2015
Ship Name: Norwegian Star
4 Ship Mate app members

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