Advice

Norwegian Star

5 1
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Price: $     Size: L     Refurbished: 6 yrs ago    


What people said about this ship:

"The main courses at the open dining rooms, were strange, and in some cases distasteful." in 38 reviews.

"There were n't enough `` free '' dining options, and the specialty restaurants were expensive." in 6 reviews.

"The cruise director was great and the Entertainment and shows were exceptional!" in 29 reviews.




896 reviews from our community




5 out of 5
5 star
5 star
5 star
5 star
5 star

Had a great time and met some great new friends.

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jan 04, 2015

Went as a solo traveler this trip and although the star does not have solo rooms and I had to pay 200% of fare they did have a solo get together hosted by a member of the staff. Mercedes was awesome and arranged dinners and activities for our group. Other cruise lines should learn from NCL how to treat the solo traveler. The itinerary was great and loved going thru the panama canal.  The star is an older ship and is showing signs of her age but I heard she was going to dry dock in march for a complete refurbishing. The food was standard cruise ship fare although I enjoy the freestyle aspect of dining. and the specialty restaurants were worth the surcharge. I just wish NCL had more cruises with interesting itineraries instead of the same boring 7 day cruises to the same ports every week.I had the room at the bow of the ship on the 4th floor next to all the machinery that was very noisy but that is what I get for booking at the last minute.

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pwalson1
Purser

2 out of 5
2 star
2 star
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empty star

Disappointing, crew deserves a better ship

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jan 04, 2015

First and probably last cruise on NCL ship, certainly never again on the "Star"!

Ship in need of many more repairs than are going to be possible with the upcoming two week dry dock that we found out about while onboard. Cabin design and furniture both outdated and in poor repair as was pool area. Non-smokers and children unavoidably exposed to smoke in many areas such as pool area and outside BarBQ area. Specialty restaurants, some entertainment and crew were highlights. Crew deserves a better ship to work on.

Took cruise to go through Panama Canal which was definitely the highlight of the cruise. Most port stops were uninteresting at best.

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Was this review helpful? 5


2 out of 5
2 star
2 star
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empty star
empty star

the good and the bad

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 28, 2014

the good - service in the dining room and the friendliness of the cabin staff/stewards

 

the bad - the entertainment - the dancers and singers were not what i consider "family entertainment"  there were many young children in the audience and both shows we went to were more pg-13 than suitable for families.  the comedian that was the entertainment the other two nights made many crude, off color jokes that were not family friendly.  it was disappointing.

 

i asked to speak to the shore excursion supervisor after an unpleasant encounter with the shore excursion desk staff.  he was dismissive and did not seem concerned about our point of view or how my daughter was treated.

 

our family will not choose norwegian cruise line again.  the food was just ok, the entertainment desperately needs some review and revision to be appropriate for families.  i'm not a prude but i was embarrassed sitting next to a family with children during the shows i went to.  we chose to go on norwegian thinking this would be a family friendly cruise.  next time we'll choose differently.

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3 out of 5
3 star
3 star
3 star
empty star
empty star

mostly great

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 21, 2014

everything went well I especially appreciated our person who took care of our cabin.  He was very helpful and happy. I think his name was Toyo from the Philippines. This name isn't correct but you will know from our cabin #8015  The so called tip should be included in the price of the ticket as some in our party didn't know that would be required.  If it is required it isn't a tip. I loved meeting so many different people from so many different places.

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4 out of 5
4 star
4 star
4 star
4 star
empty star

Great experience

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 14, 2014

This cruise was the first one for my wife and I and we had a great time. We are both in our mid twenties and even though Norwegian caters to older people; we still had a great time and found plenty of activities and excursions to enjoy! I would highly recommend Norwegian to anyone looking for first class service and a wonderful experience. Thank you Priceline!

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4 out of 5
4 star
4 star
4 star
4 star
empty star

My Review

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 14, 2014

The trip was great. I am writing this because your stupid regulation says I must use 150 characters. So in  an endevor to do so I am putting in a buch of trap.

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2 out of 5
2 star
2 star
empty star
empty star
empty star

Children

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 07, 2014

Hi,

My sister and I went on the cruise December 7th through December 14th, 2014.

Our mini-suite was fantastic!  The restaurants were good too!

I would have liked to see more "adult" areas on the ship.  The pool is designed for children.  It would have been much better if there was a adult only pool so we don't have to listen to the kids screaming in the pool.  Can't relax with children yelling all day long.

Also, the employees seemed like they were not into their jobs.  Not helpful or very friendly.  When I called to change a dinner reservation, they seemed bothered.  No thank you or anything!

 

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rubdolly
Purser

2 out of 5
2 star
2 star
empty star
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empty star

Rated Between 2nd & 3rd Star

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Dec 07, 2014

No real plants or flowers.  No lobster or shrimp cocktails in dining rooms (at least when we attended).  Our room steward left our room in disarray one whole day.  It was not cleaned up until we called it to his attention.  His remark was "Oh, I forgot."  That's never happened before and we've taken between 20-25 cruises.  Also, one piece of luggage arrived in our room on time, but the other we found many staterooms down the hall, and that was after 6 pm.  Our TV was out when we returned to our room and when we called to report it we were told they could not come until the next day.  Our toilet didn't flush once but that was fixed when we returned to our room.

We probably won't be sailing with NCL again.  We are really spoiled at the fantastic cruises we have had on other cruise lines. 

On a good note, the shows were good and we enjoyed the many craft classes that were offered.

It's OK if you don't publish our review for others to read.  All in all it was a fair and very relaxing time for us.

 

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bcook615
Purser

4 out of 5
4 star
4 star
4 star
4 star
empty star

A Great Way to ENJOY our Anniversary!!

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 30, 2014

We found the cruise, amenities, service on board and excursions all of good value and met repeatedly with excellent service.  This made our cruising experience and our anniversary celebration time enjoyable indeed!!

With that said though, I was irritated by the 2.5 hour wait to board the ship when we came excited and expectant for a much better WELCOME.  This needs attention. :(

 

 

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2 out of 5
2 star
2 star
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empty star

Desapointments

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Nov 30, 2014

Nice ship, poor quality service. The buffet had better food than the dine in restaurants. The waiters take their time and it is hard to get a refill for your coffee. Rooms are close to each other, crowded. The hallways narrow. The offshore excursions are only promises with no delivery. We booked a fishing trip in Mazatlan. They didn't have the boat available and we had to accept a boat brought out of the storage with very low quality fishing equipment. I believe that the fishing lines had not been replaced in the last 3 to 4 years and the reels services maybe at the same time. Rods with missing rings, you get the picture. And fishes ???? nowhere to be found. Just a 6 HR boat ride. No thanks. We traveled with Holland, Princess, Carnival and Celebrity before. Holland was the worst and Norwegian comes next. The one we liked the most was Celebrity. Even Carnival had better service and food selection. The shows were acceptable with exception of the comedian. He was all over the places, attacking women, politicians, Christianity, men. At one point he became bothersome. We left early. Port debarkation, was base on the offshore trips purchased on board. No trip, you had to wait until everybody leaved than you can go out to enjoy the city. Not fare. 

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1 - 10 of 896 reviews

More about Norwegian Star


Cabins

Norwegian Star has 1173 cabins and 33 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 15 decks including cabins and venues for each deck.

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Dining

Explore the 16 dining options including complimentary and up charge restaurants.

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Entertainment

Explore the 12 entertainment options on this ship.

Explore Entertainment

Popular tips for Norwegian Star.


Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.

coal189
Second Mate

Check the deck plan thoroughly before you book a cabin. If you book over the phone be sure to have the deck plan in front of you while they are offering you cabins so you can be sure of the location before you commit. Avoid being under the buffet, any other loud venue, or near the casino (smoke).

coal189
Second Mate

Save your receipts from when you order drinks from servers around the pool. You may not recognize the name of the bar on your statement at the end of the week, as you did not go to the bar directly to order the drink. This saves headaches in case there is a purchase on your account that looks fishy.

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