The ship seemed crowded, a little dated and tired. The room was nice, great bed and shower, plenty of room to move around. There weren't a lot of places to sit outside, it was ok for the Baltic but I'm not sure I would book this ship if it were in the Med or Caribbean .. The food was plentiful, but the buffet seemed low quality. We ate in three specialty restaurants, the best being Cagneys. It was on par with a chain steakhouse. They did a few barbecues by the pool that were fun. The quality of the food overall was a disappointment. The service was spotty, a few individuals stood out for great service and a few stood out for their bad attitude. Embarkation was a bit of a disaster, we waited in line 2 hours, they only had one security line open. It was painful. The ports were fantastic, no issues getting on or off ship other than Russia. They make you wait until the ship tours have off loaded before your allowed to leave, this means waiting in a very long line getting through passport control. I highly recommend this itinerary, the ports were all fantastic, Russia was a high light. The ship was fine, it felt more like staying in a budget hotel than I was expecting.
I have been with 3 cruise lines and 6 cruises. This is the only ship you have to pay to use the shower after workout in the gym. I am also very sad to find out that sauna is included in a spa package and you have to pay for the whole thing. The layout of ship also reflects businesses rather than continence. It's hard to navigate through the ship to get to where you want to be.
I have been with 3 cruise lines and 6 cruises at least. This is the only ship you have to pay to use the shower after workout in the gym. I am also very sad to find out that sauna is included in a spa package and you have to pay for the whole thing in order to use the sauna. The layout of ship also reflects business rather than convenience. It's hard to navigate through the ship to get to where you want to go.
Our cabn was clean. Our room steward was friendly. The specialty restaurants were good (not excellent). That's all I can say good about the Star. Old, tired ship. Restaurant food was only adequate. Market Buffet was not even adequate. They couldn't even get the coffee right. The ship broke down in Stockholm: Nine hour delay. Arrived back into Copenhagen 9 hours late. Many passengers missed flights. The ports were great, but find another ship/line to use to get there. Would not recommend.
Everything and everyone of the crew was fine ,until the last day. Due to a mechanical problem with the ship, the return to CPH was delayed over 8 hours. The captain failed to make sufficient announcements to keep passengers up-dated and informed. This resulted in panic by some passengers trying to secure flight bookings for a later time than scheduled. A "rolling" delay ensued creating more of a hectic situation. As a result the disembarkation process was a disaster. Arguments ensued, passengers became belligerent and unruly, with no control by the crew. What most passengers will remember is the last day,which does not bode well for NCL. Shame on the Captain and the lack of procedures for a situation that should have been foreseen.
6 countries with two sea days. An amazing experience of architecture, history, beautiful scenery and art. This was a wonderful cruise. Two days in st. Petersburg was the highlight but Talinn Estonia was a close second. Be sure to book a walking tour of Talinn. The old town is wonderful experience of medieval life as it was then. REally enjoyed this cruise. Wish there had been more time in the ports as all aboard time was 3:30 most days and that just doesn't give you much time to see more than one thing. Wish it could have been 6 PM.
Overall it was a wonderful experience, special kudos to Mike our great waiter/Asst. Maitre'd (all of us thought before he got his promotion that this man needed to be higher up in the organization) Two days later he was! Probably our excellent perception of staff. He added so much to our trip with his professionalism and humor. Next kudos to Eugene our room steward, he did an superb job taking care of us.
Only things that need improving--entertainment, language skills of restaurant staff and a suggestion--could the ladies serving in the restaurants tone down the perfume, it overwhelmed the food experience.
The food was good in all the venues we visited with a weakness in the sushi/oriental area, there seemed to be grit in the veggies, don't know what it was?
Ports, balcony stateroom, evening shows. Excellent staff on board, mark the cruise director is hilarious!! Some groups cruising together we're quite rude on board and in the ports . We all know who they are and out a negative air to traveling .
I have used this one cruise, through the fjords, as my "baseline" when checking for sales or special prices on various cruise websites. I used to live in northern Germany, and spent weekends a lot in Copenhagen. I had been to Oslo and Bergen, but never had seen the fjords. This was one of the most beautiful trips I have ever made, to include Alaska and Glacier Bay, and the Canadian Rocky Mts. We sailed from Copenhagen, so the first day out is at sea, which is nice, especially if you didn't book time in Copenhagen prior to the trip. The shore excursions I chose were great. I did the full day excursion out of Flam (pronounced like floam), which include train and then a coach. In between we had lunch at the famous Stahlheim Hotel, with a million dollar Onesco view, from the terrace. The only disappointment I had was that the land tour company doing NCL's land shore excursions booked 4 buses at that amazing hotel at the same time, which created a huge amount of confusion, and too little time at the hotel to really see the view and the hotel itself, not to mention that wonderful cuisine. What I had understood that they were going to do was reverse the itinerary for that one day, so that 2 of the buses went by coach up and then train down. That didn't happen. But still it was a fabulous day, and the scenery is just amazing. People in Scandinavia are lovely - open, friendly, and helpful. This trip is probably better, as far as weather goes, in June, July and August. But those are also peak times for tourists, and therefore there are more people at each port stop. Personally, I loved the cold weather especially in Geiranger. We saw everything from snow at 1500 meters to flowers blooming and warm weather, in Bergen. The entertainment onboard was wonderful, to include 2 couples doing acrobatics from the Moscow Circus. You normally would have to go to Russia to see that level of artistry, for acrobatics, to include flying. This is a tour that is sometimes coupled with NCL's Baltics trip. I have been to Russia several times, so I was happy with a couple of days on my own in Copenhagen, prior to the cruise. I now want to do the longer cruise up to the North Cap! NCL is shifting this fjords cruise to Hamburg, Germany, which is about the same distance south of the ports we visited. I just hope the size of the ships for the fjords does not increase. I would do this cruise again, but also feel Copenhagen is a better city than Hamburg, for tourism, prior or after the cruise. As always, great service and food on board!! I recommend this itinerary highly!!
you might want to avoid the haven suite area on deck 12. they are at the stern and top of the ship........I understand those guests really had a rough ride through the hurricane. I cant understand why the highest price suites are in the worst ship position. I always prefer mid ships, middle decks.
Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.
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