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Norwegian Star

5
3.4
4 star 4 star 4 star 4 half star empty star

Price: $     Size: L     Refurbished: 6 yrs ago    

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Top of the World Cruise

michelesilver reviewed 17 days ago

What people said about this ship:

"The ship was very clean, the food good, the service excellent in the dining room." in 31 reviews.

"Because of the specialty restaurant s, and no early and late seating for the main was..." in 5 reviews.

"I suggest that the cruise director & ldquo ; Candy & rdquo ; pay a visit to RC and C to see..." in 23 reviews.


Recommended Reviews


Traveled As:
Family w/older children

Room Type:
Inside

Experience:
4-6 cruises

4 star
4 star
4 star
4 star
empty star

Great Cruise but with horrible start

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 03, 2014

Overall, this cruise is relaxing just like all the cruise I took before.  However, the food is not as great as others NCL I took before.  Service are OK, and crew member are friendly... at least, my teenage daughter had great time to chat with them.

Here is the horrible start begin... I studied before the trip and find the instruction from NCL website about travelling from airport to ship.  Apparently, the info is incorrect.  So, after 24 hours flight, we took the metro and s-tran... then got off the station which is not where the ship is.  We walked with luggages and find many people give many answers... but none point us to the ship.  We walked 1.5 hours, not 15 min, finally reach the port with near death experience.  What can I say... we made... but this is the unforgetable event in our vacation... FYI, when you get off the train, take bus 26, which will take you to the terminal... that saves 1.5 hours wondering in still-working ports.

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Traveled As:
Couple

Room Type:
Balcony

Experience:
2-3 cruises

4 star
4 star
4 star
4 star
empty star

Scandanavian Cruise

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 12, 2014

This is a great cruise to discover the Scandinavian countries and an easy way to see St. Petersburg Russia. We have cruised a number of times and found this particular Norwegian ship and crew merely adequate. The food quality and availability was sub par and many of the crew seemed less than motivated. The itinerary seemed appropriate. The biggest question would be whether it is worth the effort and cost to go into Berlin, as it requires an almost 3 hour bus ride (probably less by train) each way and adds additional cost. We went with a Berlin tour operator not associated with the cruise line which cost far less than the NCL tour excursions and broke into much smaller groups in Berlin, making it easier to move about. We found Berlin was probably worth the effort as it has changed considerably since I was last there and offers many interesting sights. However, if you are on a tighter budget, you may want to forgo this excursion as other cities offer many of the same experiences.

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Was this review helpful? 5


Traveled As:
Couple

Room Type:
Oceanview

Experience:
7+ cruises

3 star
3 star
3 star
empty star
empty star

Good, not exceptional experience

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: Jul 12, 2014

This was our first time on NCL, after 7 previous cruises on 6 other lines (we're not very loyal cruisers, are we?). The service on the Star was fine, but what really irked me was the mandatory $12/day/person gratuity charge. Where was the incentive for the service people, they'd get their gratuity no matter what?! I wish NCL would just build in that gratuity in the price, or better yet, pay their employees what they're worth to begin with. I was also a bit irked with the constant efforts to squeeze more money out of us - the obnoxious photo-taking (only $20 a picture!), the spa treatments, the shops, the specialty restaurants, etc.etc. I took note of a poster down on the 4th deck from which we always left the boat for shore. I don't think this poster was supposed to be seen by us passengers: it was a list of the 4 "tenets" of NCL and number one was, in essence, generate revenue; number 2 is the guests (passengers). Our comfort and experience rates below them making more money! OK, I get it, that's what they are all about, but please, don't make it so in-our-face with that poster!!

 

The food was fine, although we avoided the Market Place (buffet) for dinner; breakfast was chaotic enough with lots of people jostling, etc. I thought the food for breakfast was just fine, lots of fresh fruit including a favorite of mine, watermelon. I always had fruit and pastries/bread, so I can't comment on any of the other foods they offered, but they seemed to look fine. The coffee isn't very good but if you add milk and sugar it suffices. The coffee cups are pretty small, compared to what I'm used to so I had to make multiple trips to refill. We ate dinner at either the Versailles (nice, calm, quiet, but they ask for a slightly more "nice" dress style, which you can ignore, of course) or the Aqua rooms (same food, same good service, more casual dress expectations, but much louder room). We never ate at any of the specialty restaurants on principle - didn't want to give NCL more of our money just to eat when we could eat for "free" in the other places. The food was fine, not exceptional but good to eat, prepared nicely, served politely.

 

We didn't buy any of NCL's shore excursions with the exception of booking the Hop On Hop Off bus in Helsinki and Stockholm, so we'd be sure that bus would take us directly from and back to the ship. In Warnemunde (Germany) we had the most delightful day touring the area with Friends of Dave tours. He's an ex-pat, has lived there 15 years, very personable, fun, knowledgeable. The bus only holds 19 tourists and we didn't quite fill the bus so the group was a great size. Note: he doesn't always offer tours for every day a ship is in port. In St. Petersburg we had another very delightful tour with SPb Tours (they also do tours of some of the other port cities). Our guide was Tatiana and she showed us, however briefly due to the enormity of this town and our limited 2 days there, not only her city and it's treasures but also that Russians are people just like us. In the other ports, with "Top 10" guides in hand,  we winged it on our own and had a fine time. Here's another annoyance with NCL - the information about each port was scant on the daily sheets they put in our cabins. It would have been nice to have a map, local info etc. given to us each day as we've received on other cruise lines.

 

Overall, we did have a good trip, but may not choose NCL in the future.

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Was this review helpful? 4


Traveled As:
Large Group

Room Type:
Oceanview

Experience:
7+ cruises

4 star
4 star
4 star
4 star
empty star

Baltic Cruise with 15 family and friends

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: May 19, 2014

Great ports!  Ship is older, but well-maintained and clean.  Crew was friendly and helpful.  Shows were good with a wide variety of entertainment.  Dining rooms did a super job of seating and serving 15 of us every night, typically without a reservation at around 2030.  Did eat one night in La Cuchina (Italian) as a group, very good.  Entertainment in the bar areas was excellent, fun and easy listening. 

 

Difficult to find and get to the new cruise terminal in Copenhagen... taxi driver was lost within the port area, but we eventually followed another taxi and found the new entrance to the terminal. 

Check in and load aboard went very smoothly with little time waiting in line. 

Luggage was in the room after we had lunch at the buffet... very efficient! 

 

Underway was on time and provided some great views departing Copenhagen. 

Bought train tickets in Wannermunde for a ride to Rostock.  Returned and wandered around the port city of Wannermunde, had dinner on a canal and enjoyed the evening. 

Tallin was very easy to walk to the old city from the pier and spend time wandering around and shopping in the old city shops. 

Shore excursions in St. Petersburg required if you are US citizen or you can get your own visa with a letter of sponorship, but costly and takes time to process.  Norwegian sponsored shore excursions were well worth doing. 

Helsinki was easy to buy buy hop-on-hop-off bus passes at the pier and a boat tour at the center market of the city/port. 

Stockholm was overwhelmed with cruise ships the day we visited, 7 in port.  The Vasa museum tour was a must as a shore excursion since as an individual the line to buy a ticket was a kilometer long!  Even in the group the Vasa was still worth seeing for the one hour alloted... more time would have been better. Also, visited an ice bar for the experience and enjoyed vodka in an ice glass dressed in cold-weather gear in the bar. Having signed up for the shore excursion probably allowed us to bypass some lines and maximize our time in port in Stockholm. 

All the ports were very beautiful, with incredible scenery on arrivals and departures.  Sunrises were very early and sunsets were very late allowing for great views. 

Very good bargains onboard the ship... save your money in Russia, spend it on the ship at the Russian Bazzar on the last at-sea day.  You'll get better quality and a better price for the same merchandise the tour stops were offering. 

All in all, the cruise met expectations and the Baltic capitals are definitely worth visiting. 

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Traveled As:
Couple

Room Type:
Inside

Experience:
7+ cruises

5 star
5 star
5 star
5 star
5 star

Good cruise

small verified icon Verified Review | Ship: Norwegian Star | Sail Date: May 28, 2014

Regular dining menu brand new - big improvment in food variety and taste.

Buffet food was also good with variety and good taste.

Great entertainment - better than any cruise line I had experience. I had 8 cruises with Princess, 1 cruise with RCI, 1 one Carnaval, This was my 2nd NCL cruise.

Room was spotless with supply of ice and nice surprises of great towel art.

Everything exceed my expectation!

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Was this review helpful? 3


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More about Norwegian Star


Cabins

Norwegian Star has 1173 cabins and 35 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 15 decks including cabins and venues for each deck.

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Dining

Explore the 16 dining options including complimentary and up charge restaurants.

Explore Dining


Entertainment

Explore the 12 entertainment options on this ship.

Explore Entertainment



Popular Tips for Norwegian Star


Make sure your cabin isn't directly below a bar - loud noises so little sleep. They did change our cabin eventually (after several days) . Not an upgrade and gave us free dinner at one of their specialty restaurants where we found the staff to be especially rude and inattentive.

Check the deck plan thoroughly before you book a cabin. If you book over the phone be sure to have the deck plan in front of you while they are offering you cabins so you can be sure of the location before you commit. Avoid being under the buffet, any other loud venue, or near the casino (smoke).

Save your receipts from when you order drinks from servers around the pool. You may not recognize the name of the bar on your statement at the end of the week, as you did not go to the bar directly to order the drink. This saves headaches in case there is a purchase on your account that looks fishy.



Roll Calls


Norwegian Star
8
Members on Cruise

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail Date: Mar 22, 2015
Ship Name: Norwegian Star
8 Ship Mate app members

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Norwegian Star
6
Members on Cruise

13 Night Panama Canal Westbound (Miami To Los Angeles)

Sail Date: Feb 16, 2015
Ship Name: Norwegian Star
Peanut
+ 5 Ship Mate app members

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Norwegian Star
5
Members on Cruise

7 Night Norwegian Fjords (Copenhagen Roundtrip)

Sail Date: Jun 05, 2015
Ship Name: Norwegian Star
5 Ship Mate app members

View Roll Call »



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