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Norwegian Spirit

5 1
3.4
4 star4 star4 star4 half star empty star

Price: $     Size: M     Refurbished: 3 yrs ago    

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5 star5 star5 star5 star5 star

Great Itenerary!!

Lolathetravel reviewed 4 days ago

What people said about this ship:

"The food was good - probably best in the dining room s - the buffet was crowded & the coffee there was bad!" in 40 reviews.

"We never ate in any of the specialty restaurant s because the food in the main dining rooms was..." in 3 reviews.

"We felt crowded at the pool area." in 25 reviews.



782 reviews from our community


Cabin Type



Traveled As:
Singles/Friends

Room Type:
Balcony

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

NORWEIGAN SPIRIT CRUISE REACTIONS

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Nov 14, 2014

THE CREW MEMBERS WERE MOSTLY RUDE AND UNINFORMATIVE.  I HAVE CRUISE ON MANY SHIPS, MANY TIMES AND THIS IS THE FIRST TIME I HAVE EXPERIENCED RUDENESS FROM MORE THAN 3/4 OF THE CREW MEMBERS.  I WAS TOLD FROM A FELLOW GUEST THAT THIS PARTICULAR WAS GOING INTO DRY DOCK.  WE GUESSED THAT THE CREW WAS ON THIS PARTICULAR SHIP FOR TRAINING SINCE IT WAS GOING IN FOR REFURBUSING. THE FOOD IN THE RUFFLES WAS RATED, BY ME, AS MEDICORE AND LIMITED.  EVEN THE ICE CREAM, EXCEPT SOFT SERVE, HAD THREE FLAVORS, ORANGE, STRAWBERRY, CHOCALATE, AND COULD EVEN B BOUGHT ANYWHERE ON SHIP.  THE RESTURANT FOOD HAD TO BE SENT BACK ON NUMEROUS OCASSIONS AS UNEATABLE.  THE CHICKEN AND ROAST COULD NOT BE CUT WITH ANY KNIVE AVAILABLE.  THE SPECIALITY RESTURANTS WERE GOOD ESPECIALLY THE FRENCH RESTURANT, THAT WAS ABOVE EXPECTATIONS. I DID ASK ONE CREW MEMBER IF HE WOULD STOP TREATING GUEST AS THEY WERE CATTLE, AND HIS REPLY WAS, HOW SHOULD I TREAT THEM ? HE WAS DIRECTING GUESTS TO THE TOUR AREA. I DID BOOK SEVERAL TOURS AND THE ONE FOR ST. TROPEZ WAS THE ABSOUTELY WORSE.  IT WAS A SLIGHT RAIN WHEN WE LEFT THE SHIP, AND THE TOUR GUIDE STATED WE WOULD ADJUST ACCORDING TO THE WEATHER.  WE TRAVELED TO ST.TROPEZ ON A BUS THROUGH THE HIGH MOUNTAINS, SCARY WITH THE RAIN AND SOME AREAS OF THE HIGHWAY WITH NO SIDE RAILS, HOWEVER WHEN WE GOT TO ST. TROPEZ , THE RAIN WAS HEAVIER.  THE GUIDE  WAS GOING TO TAKE US TO THE BATHROOM AND THEN DECIDE WHAT TO DO.  WE WALKED APX 6 BLOCKS IN THE INCREASING RAIN TO THE BATHROOMS, THEN LIGHTING, THUNDER AND POURING RAIN, THE SHOPKEEPERS CLOSED THEIR DOORS, PROBABLY FOR TWO REASONS, RAIN, LACK OF CUSTOMERS, WE WERE THE ONLY IDIOTS ON THE STREETS AND TO AVOID DRIPPING PEOPLE IN THEIR STORES.  THE GUIDE SAID WE COLD RETURN TO THE BUS, SOME STOOD IN WOORWAYS TRYING TO AVOID AS MUCH RAIN AS POSSIBLE AND SOME RETURNED TO WHERE THE BUS HAS DROPPED US OFF. NO BUS AND NO SHELTER FROM THE RAIN.  AS THE RAIN SLACKEN UP A BIT WE WENT BACK TO WHERE WE LAST SAW THE TOUR GUIDE. WHEN WE FOUND HER IN A SHELTERED AREA, SHE IMPLIED THAT MY AGE IS WHY WE WERE UPSET AND WE SHOULD HAVE SEEKED SHELTER. OF COURSE, NOT KNOWING THE AREA AND POURING RAIN HINDERED. SHE CALLED FOR THE BUS TO COME BACK AND PICK US UP AFTER MORE THAN AN HOUR .  AGAIN SHE GUIDED US TO SOME APTS THAT WHERE NOTHING OF SPLENDOR THAT SOMEONE HAD BUITL AROUND A BODY OF WATER AND CALLED A RESORT.  STILL RAINING.  THOSE WITH HALF OF MINE LEFT STAYED ON THE BUS AND WAS ABLE TO INDICATE TO THE DRIVER TO TURN ON THE HEAT SO WE COULD DRY OUT.  HE DID NOT UNDERSTAND ANY OF THE LANGUAGES SPOKEN TO HIM, EVEN THE TOUR GUIDES' BACK THROUGH THE FOREST FOR AN HOUR AND A HALF , TREES,TREES, TO THE SHIP.  NOT AN APOLOGY OR ANYTHING.  THE CABIN STEWART WAS VERY GOOD AND ONE BAR TENDER NAMED JOHAN IN THE BLUE LAGOON WAS OUTSTANDING.  OTHER THAN THAT, CREW SERVICE WAS VERY BAD.  THE WAITERS IN THE FRENCH RESTURANT WERE SUPERB AND THE STEAK HOUSE WAITERS WERE OK. ATHE MOST FRIENDLY CREW MEMBERS WERE THE ONES OUTSIDE THE RUFFLES ADMINISTERING THE GEL FOR HANDS.

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Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Food was lacking

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Nov 14, 2014

The ship was nice but the food was the worst I have  had in my seven cruises.The desserts looked good but had no flavor.  Chocolate treats almost never had any chocolate flavor. The main dinning rooms and buffet were always a disappointment.  Items were often over cooked and just lacked flavor. One  morning I had Eggs Benedict in the main dinning room.  The English muffin was so hard, I could not cut it with my knife.  The crew was nice ,and the entertainment was good, but the food was very lacking

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Traveled As:
Singles/Friends

Room Type:
Balcony

Experience:
4-6 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Norwegian cruise was lacking

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Nov 14, 2014

There was a lot about this cruise to recommend it. Primarily from a customer service point. As this was a birthday cruise for myself the hotel director Tony found out about it and went out of his way to make it special. He understood customer service and managed his employees with a graceful touch. Unfortunately the food on this cruise is terrible. I am someone who does not generally care about the food and I found it severly lacking. As someone with Celiac disease I found my options non existent. The staff was very poorly educated about how to handle this and they were not willing to special order anything. I had to preorder my meals in the dining room the day before. As I am on vacation I do not want a schedule of any kind.  The entertainment was definitely geared towards an older crowd. There was not that much to do especially on sea days.  There was a new bartender, Johann who was excellent. He went far beyond in his quest for customer service. He cultivated a strong following but apparently this was a problem with the existing staff and then they made it the customer problem by not waiting on you. Extremely unprofessional. The itinerary was good but everyone was surprised with an extra sea day right at the beginning. We left port in Venice at 1:00 am and it showed that day and the next one a sea day. Somehow everyone didn't know we left port at 1:00 am and were at sea 2 more full days.this was key as well because it put us in Rome on a Sunday, which means a lot of the Vatican, etc... Is closed.  I have done several cruises with Royal Carribean and feel they do a better job in the same area. If not for Tony and Johann's excellent customer service I would be left with an overall bad review

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Traveled As:
Large Group

Room Type:
Inside

Experience:
2-3 cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Nov 12 Day Mediterranean Cruise

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Nov 14, 2014

I was disappointed at the customer service provided during the cruise by the cruise staff. Most of the staff were new and not properly trained. Just trying to apply cash to settle your account instead of a credit card which is the most commonly used method was a chore.

When trying to get specific details about the cruise excursions, I had to speak to 3 members at the desk to find a person who was knowledgeable enough to help answer my questions. Be aware the excursion details do leave out a lot of details that are very important, so ask questions to avoid surprises.

The main dining room customer service was the same, with over 40 minutes waiting to be served all the while hearing excuses as to why my table order was taking so long. This happened consistently, and when the food arrived many times it was no longer hot. The food service in the buffet areas and the main dining rooms was terrible and even the offerings for vegetarian were not desirable or very healthy. Most food is so full of grease, gravy, cheese, creamy sauces and other unhealthy selections, that you are forced to eat salads day after day in order to avoid all the heart clogging food additives. 

There is a daily tip charge that is deducted every day per guest of $12 which is divided among all the staff. What you are not told is that at the last day of the cruise you can have the total charge of $144 deducted from your room charges, so that you can tip the people you choose, in the amount that you choose.

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Traveled As:
Singles/Friends

Room Type:
Balcony

Experience:
4-6 cruises

5 out of 5
5 star
5 star
5 star
5 star
5 star

highly recommend this cruise

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Nov 14, 2014

My sister and I had a marvelous time on Norwegian Spirit in November 2014.  Loved the more casual environment.  All aspects of the ship's crew was efficient.  Loved the entertainment - Gio and Roberto were wonderful as well as their whole crew and provided top notch entertainment - did not ever want to miss a show or other performances throughout the ship.  Our room Steward, Darius encouraged us every day to have a good time and he would take care of any of our needs - like our broken luggage!!!!  Never lacked for good food. Arrival and departure were handled efficiently.  All members of the ship's crew we dealt with were super friendly and remembered you from day to day.  I cannot say enough good things about the Norwegian Spirit experience.  Thank you

One complaint - all my clothes shrunk - must have been the air or maybe the water!!!!!!!Big Smile

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Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

5 out of 5
5 star
5 star
5 star
5 star
5 star

Great Itenerary!!

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Nov 14, 2014

Great schedule, best cruise for the price! Room was great, food in dining room great, but buffet was same old same old almost everyday!! Not a great variety, except breakfast was great. Served grits every morning. Ship was nice, just the right size!!

 

 

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gkocan
Purser

Traveled As:
Family w/older children

Room Type:
Inside

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

bade taste

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Oct 09, 2014

bed were hard not comfortable food was just ok not crazy with all the ports. very expensive . too much up and down on decks for dinning room nothing straight thru took awhile to find yourself around on the ship.are bathroom floor smelled like urn

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Traveled As:
Couple

Room Type:
Suite

Experience:
7+ cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Geat Ports of Call!

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Oct 09, 2014

We really loved this trip. Be prepared to see a LOT of history! We went a day early to spend time in Barcelona and stayed an extra day in Venice as well. Well worth the extra cost and made travel far less stressful. The ship is a bit older and has a few less amenities, the food was "OK", entertainment was also "OK", but the ports of call make up for any shortcomings! Lots of walking on the tours, so be sure you are in reasonable shape for that.

 

We have been on lots of other cruises and I would rate this one right up there at the top.

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cbantel
Purser

Traveled As:
Couple

Room Type:
Inside

Experience:
4-6 cruises

5 out of 5
5 star
5 star
5 star
5 star
5 star

European trip of a lifetime

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Oct 09, 2014

Thank you NCL for a fantastic time on our cruise from Barcelona to Venice...with many stops along the way.  The food was great.  We did not need the specialty restaurants although I am sure they were wonderful  too.  There were so many ports to visit and we took advantage of your planned land excursions in almost every port.  The (only) two days at sea were planned and executed by your staff very well. We loved the shows and attended every one. Lars was a masterful captain who took time to tell us when we were passing various land sights along the way.  Unfortunately many were in the middle of the night.  But that cannot be helped.  I have one complaint. To obtain smaller bills for our Euro on the ship NCL charges a $10.00 fee.  We did not try to change our currency into a different form just wanted to change the denominations.  Shame on you for charging such a huge fee.  Otherwise it was beyond our expectations . We will cruise with NCL again. 

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Traveled As:
Couple

Room Type:
Inside

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Right destination ...poor delivery

small verified icon Verified Review | Ship: Norwegian Spirit | Sail Date: Sep 27, 2014

NCL did not deliver quality for the price.  We were led to believe we would have a full day in Venice we didn't get it we didn't stop in Mykonos Greece at all The food service and entertainment on board was marginal we will choose a different cruise line next line

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1 - 10 of 782 reviews

More about Norwegian Spirit


Cabins

Norwegian Spirit has 1009 cabins and 27 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 10 decks including cabins and venues for each deck.

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Dining

Explore the 16 dining options including complimentary and up charge restaurants.

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Entertainment

Explore the 19 entertainment options on this ship.

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Popular tips for Norwegian Spirit.


KirkG
Second Mate

Hit the Windows restaurant right when they open at 5:30pm and you can get a seat right by the windows.

Try to get a window in Windows dining room. Cabins are small, a balcony is a must. I always tip cabin steward on the very first day; results are amazing. Ask to share table with others; you are bound to meet at least 2 interesting passengers. Don't purchase pictures from Photo Gallery until last day

Rustysilver8
Third Mate

Check out Champagne Charlie's

Roll Calls


Norwegian Spirit

14 Night Grand Mediterranean (Barcelona To Venice)

Sail Date: Jul 06, 2015

Ship Name: Norwegian Spirit


6 Ship Mate app members

View Roll Call

Norwegian Spirit

12 Night Grand Mediterranean (Barcelona To Venice)

Sail Date: May 19, 2015

Ship Name: Norwegian Spirit


5 Ship Mate app members

View Roll Call

Norwegian Spirit

12 Night Grand Mediterranean (Barcelona To Venice)

Sail Date: Apr 25, 2015

Ship Name: Norwegian Spirit


4 Ship Mate app members

View Roll Call





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