The whole cruise was AMAZING! Both on ship and on land. We felt so taken care of and spoiled. We saw and felt everyone's effort, the crews, the entertainers, the whole staff!!! All were friendly, always offers their assistance and made sure were feeling alright! We commend the Leaders and Heads of each department for their staffs' awesome training which reflects awesome attitude and performances towards customers. Even the smallest things count! The housekeeping and we were actually excited to open our door whenever we go back to our assigned stateroom to see what animal towel they made for us! Until we bid goodbye, they were standing bye feeding us till the end. We will for sure to take another vacation at NCL and already started recommending it to our friends spreading the wonderful experience we had! 2 thumbs up!!! Thank you for helping us create this unforgettable memories!
This was our first cruise on Norwegian and our first trip to Alaska. We were
celebrating our 30th anniversary and were looking for something different than
a cruise in the warmer waters.! Everything from beginning to end was a wonderful -and tasty- and fun experience.
I had read some of the negative reviews prior to our trip and beg to differ. The ship may be older, but everything was always kept up clean, top to bottom. The staff couldn't have been nicer to all of us. The entertainment was great, especially the Cirque Illumination. Go see the shows! We took the Skagway bus excursion that went up through the Yukon. The driver shared lots of interesting stories and pointed out the wildlife; our pictures look like postcards! Even in mid September, it was jacket weather. One of the mornings that we were eating breakfast on the top deck, we watched the humpback whales and a couple of seals out in the still waters around Victoria, B.C.!
Plan to spend an extra day or two in Seattle to visit Pike Market (the Chowder House is fabulous AND definitely worth the wait for varieties of seafood chowders served in a fresh sourdough bread bowl!) and make a dinner reservation ( they fill up fast) on the Space Needle online (rotates 360 degree view of the city!) to round out a wonderful vacation.
Our flight back home didn't leave until much later on the day we finished the cruise and learned that you can leave your luggage at the concierge for $3/suitcase until 3:30 PM, which freed us up to get around town for a few more hours. You can then have your transportation pick you up from there to the airport.
Contact SpeediShuttle on line for very reasonable- and mostly on time transfers to and from the airport. It costs around $63 round trip for two persons (I say this because they ran a little late picking us up for the airport), so allow at least 3 hours before boarding time.
Hope this information encourages you to take this cruise. It was truly a wonderful time. PS book at least a cabin with a picture window, midship if you can.
Service is very good, my family very happy!!my family very happy!!
my family very happy!!my family very happy!!my family very happy!!my family very happy!!my family very happy!!my family very happy!!my family very happy!!my family very happy!!my family very happy!!my family very happy!!my family very happy!!
We enjoyed this cruise very much. Amount of time in the several ports was generous. The staff of the Jewel was excellent - friendly, helpful, pleasant. We had 2 issues in our stateroom that were addressed quickly. One was an odor, which was quickly investigated and resolved. The other was a noise issue, which was a result of the ship bouncing down off waves, that could not be resolved. We found it disappointing that the ship could not be engineered to avoid this issue, especially as the water motion, though a bit rough, was nowhere near extreme. It was VERY helpful to talk with friends who cruise regularly beforehand.
Ship was nice and ports were nice. The entertainment was excellent. We had rough days at sea in the Pacific so if you get sea sick that would be a problem. The reason I rated as good was because the cost for the cruise was high and when we got on ship we seemed to be price gauged everywhere we looked. Expensive drinks, expensive gaming. There could of been more food variety and change of menus and if a dining room is complimentary don't have things on the menu that you have to pay extra for. There should of been more prime options such as a crab leg night or lobster night with no extra charge. I also thought the service could of been better. There are times we waited and even did not receive things we requested and some staff were not knowledgeable about things. I don't know if it was because it was the end of the season and were people tired or crabby? This was not everyone, we had several that were also very good thank god that made up for that.
I liked the entertainment. The drinks are so expensive , Bingo is very pricey too. Had fun in the Casino. The wait staff was great, never had one negative encounter with any of the staff on the Jewel. I felt like it was a complete rip off playing bingo....very pricey and only played 3 games, definatley a money maker for the cruise.
I am not sure if this is typical weather in September but the fog horn would blow and as we pulled into port. Clear! We were told this was typical and the water was smooth and the scenery was great. Unfortunately no bear or moose seen, but eagles and whales, wow! Get ready for deluge of jewelry shops.
I have travelled NCL several times in past and the ship and cruise were great, clean, but it just seamed off. The food did not impress me this time even thou presentation was always top notch. I feel that an Ultimate Beverage package should mean just that...ALL inclusive (price/premium limits ok) but sitting in a bar and just wanting a latte or regular coffee...pay pay pay - unless you add alcohol to it, even after dinner with dessert.
Pet peeve.... time zone change - ship time should have been announced before de-boarding or a clock above security check out. At tour excursion gatherings -No mention of ship time. I know we have cell phones but you have to KNOW ship time to verify - or + what phone shows. Elevator shows time IF you wait for feature rotation. At ALL ports several couples were late coming back.
My family and I went on this cruise early sept , the weather was great. Smooth sailing. And the food was excellent, loved the cirque show, piano bar with Barry was a lot of fun, bartenders was great. All very nice people The drink pkge was excellent
Excellent trip, would recommend this trip to everyone. Best cruise line and staff. Being in the Haven you get priority everything, on and off the boat quickly to snacks every day in your room. You have your own special restaurant to eat breakfast and lunch. Private pool and hot tub area. Get special invitation to various functions.
The 2 person musical duo "Cover Story" was very entertaining. The female vocalist was very good; the male musician played both piano and guitar. They did popular songs. Our 4 year old granddaughter danced to every number, to the amusement of the audience.
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