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Norwegian Jewel is a large ship, carrying 2376 passengers and 1089 crew, and sails from Vancouver (Canada Place), British Columbia and San Pedro (Los Angeles), California.

Price: $     Size: L     Refurbished: 6 yrs ago    

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Happy 90th Dad

adamsands1749 reviewed 3 hours ago

What people said about this ship:

"Dropped off our bags and went to the dining room for lunch, figuring the buffet might be crowded." in 67 reviews.

"Did not like the push to pay the extra money for the specialty restaurant." in 17 reviews.

"My biggest problem with the Jewel was the Garden Cafe." in 42 reviews.


Where does Norwegian Jewel sail to?


1648 reviews from our community



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4 out of 5

Nice Ship, sleazy accounting

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

Good cruise with lots of extras. Handicapped room was very comfortable and in general ship was quite accessible. Ship did not blast you with loud music, public areas had comfortable music levels. Good food, good service BUT they managed to steal our $100 bonus. Our room charges showed the $100 ship credit, but on the last day they took it off again! I assumed that it was being deducted from the daily gratuity payments like Princess cruise lines does, so I was shocked when they took it off. When I tried to use it on the dis embarkment day by taking  the liquor from our Minibar, they advised since the account was already closed on the last day they would charge me extra for it!

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4 star
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4 out of 5

Happy 90th Dad

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

Took our father on this cruise for his 90th b-day.

He had a blast.... We ate at the upscale restaurants and the food was delicious.

Cobo was so much fun. So was Puerto Vallarta... El Dorado is a must. Its a  bar on the beach to stop at. Service was outstanding.

 

We would do it again.

 

The Cohen / Sands Clan

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1 star
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1 out of 5

BORING

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

DID NOT GET WHAT WAS ADVERTISED  could not get in touch with travel agents got a poor deal ....... AND WAS BORING AND EXPENSIVE  ALSO DIDNT GET ENOUGH TIME OFF SHIP The Spirits and gatuity are rediculous  VERY DISAPPOINTED

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4 out of 5

April 2016 Mexico

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

Overall, we would rate the cruise as 4 of 5 stars. We had a very small interior room, but we really liked the shower. The toilet was at a strange angle, you had to sit sideways on it without jamming your knees in the wall. Our room steward did not understand English very well and didn't stock the room with beach towels, sodas, or liquor. The entertainment was the best we had ever seen on a cruise ship. We purchased the dining package and had a somewhat disappointing experience. The food at Cagney's and Le Bistro was cold. The ship could use a dedicated adult section-the adult pool was 10 feet from the kids pool. The elevators were horrible. It was difficult to know which direction they were going and with 4 elevators abreast, it was hard to get in one without the doors closing on you. Most cruise ships utilize a 1 bell for up and 2 bells for down system, which makes it very easy to understand. Check in and self disembark was very good. Charging for room service is a little extreme. Norwegian is the only cruise ship we have been on that does this (5 cruise lines).

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2 out of 5

Sub Par Cruising

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

The last time I sailed with NCL was about 10 years ago on a trip to Alaska.  I don't remember being in love with the line, but figured I would give it another chance due to the convenience of leaving out of a local port.  I found most of the crew to be unfriendly, the food to be fairly terrible, and the drinks to be watered down.

The crew was at the end of their run before heading to Alaska for the summer,  and it was very obvious that they were tired and ready to go home. 

The ship felt very run down and compared to Disney or Celebrity cleanliness standards, it didn't feel very sterile. 

 

While there is an "adults only" pool, they will still allow children to use it so long as they are with a parent, which really defeats the purpose of having it.

 

They also offer a spa pass for $149 that allows only 100 people use of the facilities for a quite serene area.  Unfortunately, many people who don't understand spa etiquette purchased these passes and it ended up being a very busy and hectic area with no control from the NCL spa team.

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5 out of 5

Wonderful time

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

the ship was great, nice and clean. The crew was very professional. We enjoyed dining at the speciality restaurant. If you like steak try the tommyhawk, my husband said it was the best steak he ever had. Love. The free style dining. 

 

We had a balcony stateroom and loved it.

 

Did not like that no ESPN on the tv, would have enjoyed to at least see the scores of US sports. 

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3 out of 5

Not for kids under 3

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

The staff was friendly and responsive, embarkation/disembarkation was a breeze, and the onboard entertainment was fun as usual. 

 

The food, however, was just OK. Not as good as I became accustomed too on other NCL cruises. Also, wait times seemed significantly longer in the main dining room, even during non-peak hours.

 

My biggest complaint is with regard to onboard amenities for small children. Children under 3 cannot be dropped off at the Splash Academy, and the under-3 "Guppies" play room was essentially a windowless storage closet which could not comfortably fit more than two families. The children's "pool" is so small, it likewise could only accommodate a few families at a time. By the last two days at sea, my 2 1/2 year old had terrible cabin fever.

 

that said, if your children are over 3 years old, my almost-5 year old daughter had a blast the few times we dropped her off at the Splash Academy.

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5 star
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5 out of 5

Un Maravilloso Tiempo de Vacaciones

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

hemos viajado anteriormente en esta linea pero fue la primera vez con Jewel fue un maravilloso tiempo  todo fue de primera y nos sentimos como en casa, toda la tripulasion  nos atendio de una manera muy coordial  desde el primero hasta el ultimo dia que regrerasamos!!!!!!recomiendo esta linea de Cruceros..

 

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3 out of 5

Good cruise that could have been better

small verified icon Verified Review | Ship: Norwegian Jewel | Sail Date:

The staff on ship were very friendly, courteous, and helpful.  The itinerary was good with a nice ratio of land and sea days.  The food was good.  The disappointment came with the on ship activities.  The majority of the scheduled activities required additional fees (lots of pricey bingo and "deal or no deal" games) or were looking to get additional fees after booking sessions for acupuncture demonstrations, feet/standing analysis seminars, various spa services to make you look younger seminars, art auctions, art raffles, poker and blackjack tournaments, etc.  There were very few activities that did not require additional fees, so it felt like the cruise line was constantly trying to get in your wallet while on board and it was kind of boring if you weren't shelling out more money on top of what you paid for the cruise and shore excursion, which was very disappointing.

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1 - 10 of 1648 reviews

More about Norwegian Jewel


Features and Amenities

Explore 47 features and amenities on this ship.

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Cabins

Norwegian Jewel has 1188 cabins and 41 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 12 decks including cabins and venues for each deck.

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Popular tips for Norwegian Jewel.


CruiselineQ
Cruise Director

If no tables at the garden cafe, walk to the Aft of deck 12 and take your food into Cucina. Was empty for the most part!

You will like the fact the Jewel staff doesn't hound you for pictures like other cruise lines.

The 2 person musical duo "Cover Story" was very entertaining. The female vocalist was very good; the male musician played both piano and guitar. They did popular songs. Our 4 year old granddaughter danced to every number, to the amusement of the audience.

Roll Calls


Norwegian Jewel

14 Night Panama Canal Westbound (Miami To Los Angeles)

Sail Date: Feb 19, 2017

Ship Name: Norwegian Jewel


36 Ship Mate app members

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Norwegian Jewel

14 Night Panama Canal Eastbound (Los Angeles To Miami)

Sail Date: Feb 05, 2017

Ship Name: Norwegian Jewel


33 Ship Mate app members

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Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail Date: Oct 16, 2016

Ship Name: Norwegian Jewel


27 Ship Mate app members

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