Norwegian Jewel

3.6 out of 5
Price: $ $ $ $     Size: L     Refurbished: 6 yrs ago    
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About Norwegian Jewel

Norwegian Jewel is a large ship, carrying 2376 passengers and 1089 crew, and sails from Sydney, Australia and Vancouver (Canada Place), British Columbia.

Learn more about Norwegian Jewel

Recent Review

Norwegian is Always a Winner

We've done a few cruises on Norwegian and all have been great.  The experience through... Read more
Read 1813 Norwegian Jewel reviews


Contributor Level: Purser
3 out of 5

Good Cruise

Verified Review
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Sail Date: / Traveled As: Family (young children)

Cruise was good. The entertainment was really great... some of the best I have seen on a Cruise Ship. The Buffet food was good as well. Kids Club gets a A+++++. Our 11 year old couldn't wait to go.

 

The Specialty dining was the biggest disappointment. The Teppan restaurant was terrible. Also the Chin Chin Restaurant (though not a specialty dining restaurant) was dreadful as well. These two restaurants look like they are managed by a single manager that sets the tone for his employees. The manager nor many of the employees in these restaurants are very friendly and when you ask them for a simple thing like a drink it seems as if you are putting them out. 

 

The Italian specialty restaurant was just ok. Just regular italian food that you could have eaten at the buffet. 

 

All in All.... good cruise and many of the staff are just so great. They make the cruise really memorable and enjoyable!

 

P.S. The ship is definitely a little "tired". Needs to have a renovation to bring the sparkle back. :)

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Contributor Level: Purser
4 out of 5

Good, but not great

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Sail Date: / Traveled As: Couple

Everything was good, but the food and bar staff were a bit cold. They did their job, but there was no "extra mile". The hotel staff was better, and the entertainment, and senior staff did as great job. I feel it is a good value for the money.

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Was this review helpful? 3
Contributor Level: Purser
3 out of 5

Freestyle is not for me!

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Sail Date: / Traveled As: Family (older children)

Freestyle seemed to mean you are on your own.  As I met and interacted with the staff, they generally seemed to be unhappy.  Others made that same comment to me.  The cruise was on the Norwegian Jewel, this was a very well worn ship and quite dated.  The butler service was food related only, not what we are typically used to and the overall level of service was just not up to par with the other cruise lines we have travelled.  In 20+ cruises, this is definitely at the bottom of the list.  Bottom line, freestyle is not for me.

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Was this review helpful? 4
Contributor Level: Purser
4 out of 5

Food and entertainment

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Sail Date: / Traveled As: Singles/Friends

The cruise was fine.  Entertainment a couple of nights good other nights lousy.  The main dining rooms food wasn't very good.  Buffet was encellent. Special dining rooms ok, Japanese was very good French very good steak house so so.  Was very disappointed in main dining room on Christmas Day not good and nothing special for Christmas Day in evening.

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Was this review helpful? 3
Contributor Level: Purser
4 out of 5

A Christmas vacation.

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Sail Date: / Traveled As: Large Group

We had a very nice time on our cruise. The room was neat and clean. Our person taking care of the room did a great job. We would like to state that our venue and meals at the specialty places was very good except our first night. The food was served cold and the service was extremely poor. The other two were great. The service at the Tzar venues was not good for the first two times we tried it, however, the last evening was outstanding. The food at the cafe on deck 12 was always good, hot and very tasty. The entertainment was very nice. Overall we had a very relaxing vacation and would recommend it to anyone going on a cruise. 

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Was this review helpful? 3
Contributor Level: Purser
3 out of 5

Average cruise

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Sail Date: / Traveled As: Family (older children)

This was our 17 th cruise total and unfortunately we got a little disappointed about the quality of this cruise. We paid big money for two cabins one balcony and one inside cabin. First of all quality of the food was very average .Customer service wasnt the best since you couldnt see good attitute from the workers specially in the restaurants all the time. We had unlimited beverage package but for some reason you couldnt even smell alcohol on those drinks!!!! .Fresh orange juice use to be included in that package but they say thats not included any more!!!Our bed sheet had some spots since the beginning and overal ship wasnt too clean. Norweigian was our favorite but I think we might switch to Royal carribean for our next cruise. 

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Was this review helpful? 4
Contributor Level: Third Mate
2 out of 5

Great family vacation

Verified Review
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Sail Date: / Traveled As: Family (young children)

Family had a wonderful time. Enjoyed the food and the pool the most. My one complaint is that the tours that the ship offers are extremely expensive. 

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Was this review helpful? 2
Contributor Level: Purser
4 out of 5

A Decent Cruise

Verified Review
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Sail Date: / Traveled As: Couple

All in all, we have no big complaints. The staff was very good and helpful, and the size of the ship was good in that you never felt overwhelmed with crowds. We have two minor quibbles compared to other cruises we have been on: 1) the food in the "complimentary" venues was OK, but way too much similarity every day, not enough variation, which after seven days became a little boring. We did have a very good meal in Le Bistro, but when you pay nearly $100 for a meal like that, you can do that at home without spending $4,000 in transportation to get to dinner. The other concern was the entertainment, which seemed to rely way too much on comedy acts and magic. Even on smaller boats we have become used to Broadway revues or at least a lot of music every night.

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Was this review helpful? 3
Contributor Level: Purser
4 out of 5

enjoyed trip

Verified Review
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Sail Date: / Traveled As: Couple

Best part of cruise was the limited smoking on board.  We could use our balcony without having the smoke from the balconies next to us chase us into our stateroom because of NCL no smoking on balconies rule.

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Was this review helpful? 1
Contributor Level: Purser
3 out of 5

O.K.

Verified Review
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Sail Date: / Traveled As: Large Group

I LOVED TO VISIT DIFFERENT PLACES DURING CRUISES

WE WERE NOT VERY HAPPY WITH VEGETARIAN FOOD AND SPECIALLY WITH VARIETIES OF FOOD. PLEASE CHECK YOUR DAILY MANU FOR VEGE. FOOD IT IS SAME EVERYDAY.

I WOULD NOT RECOMMEND TO MY VEGETARIAN FRIEND TO CRUISES WITH YOU. LOTS  

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Was this review helpful? 2

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Explore Cabins

Norwegian Jewel has 1188 cabins and 41 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 141 sq. ft.
Avg. Cost: $117 per night

Avg. Size: 158 sq. ft.
Avg. Cost: $145 per night

Avg. Size: 205 sq. ft.
Avg. Cost: $218 per night

Avg. Size: 970 sq. ft.
Avg. Cost: $260 per night

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Deck Plans

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Norwegian Jewel.

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CruiselineQ
Contributor Level: Cruise Director

If no tables at the garden cafe, walk to the Aft of deck 12 and take your food into Cucina. Was empty for the most part!

clarkalley
Contributor Level: Purser

You will like the fact the Jewel staff doesn't hound you for pictures like other cruise lines.

cduffyiii
Contributor Level: Purser

The 2 person musical duo "Cover Story" was very entertaining. The female vocalist was very good; the male musician played both piano and guitar. They did popular songs. Our 4 year old granddaughter danced to every number, to the amusement of the audience.

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$

Price

L

Size

Aug 2005

Built

6 yrs ago

Refurbished

2376

Total Passengers

2.18

Crew to Passenger Ratio

12

Number of Decks

1188

Total Cabins

41

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