Norwegian Jade

3.6 out of 5
Price: $ $ $ $     Size: L     Refurbished: 6 yrs ago    
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About Norwegian Jade

Norwegian Jade is a large ship, carrying 2816 passengers and 1076 crew, and sails from Southampton (London), England and Hamburg, Germany.

Learn more about Norwegian Jade

Recent Review

jacmart says ...

Entertainment/room service

Best: sitting on the porch every morning watching the sun come up! Entertainment only... Read more
Read 766 Norwegian Jade reviews


Contributor Level: Deck Hand
3 out of 5

Entertainment/room service

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Sail Date: / Traveled As: Couple

Best: sitting on the porch every morning watching the sun come up! Entertainment only fair...poor quality room service...waitress service poor due to English problems..overbilled 4 times!..periodic elevator outages..

Overall fairly enjoyable cruise primarily due to nice cabin and porch and friendly employees with the exception of the poor understanding of English from most of the serving staff.

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Contributor Level: Purser
4 out of 5

Relaxed

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Sail Date: / Traveled As: Singles/Friends

Enjoyed cruise.  Time to relax.  Didn't do much but read and people watched, Staff in all areas was outstanding except for one waiter.  Met couple from Florida and enjoyed developing new friendship.  Jasmine Garden meal was not especially enjoyable, all food except rice came at once.  Entree was cold by the time I was able to eat it.  Waiter appeared more interested in freeing table instead of us enjoying meal.  Waiting area for boarding seemed unorganized.  Many passengers standing and walking area to board ship was blocked due to limited space and seating.

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Contributor Level: Purser
5 out of 5

First cruise- loved it!

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Sail Date: / Traveled As: Couple

I would recommend this cruise ship without reservation.  The staff was wonderful and the cruise entertainment director, Dan The Man Olsson, was outstanding.

Free style dining in all the restaurants was awesome. food quality wonderful. Stateroom just perfect. Happy

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Was this review helpful? 4
Contributor Level: Purser
4 out of 5

Norwegian Jade cruise 4/17

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Sail Date: / Traveled As: Couple

Favorite part of the cruise was just enjoying the relaxing atmosphere and freestyle dining.  Service was superb.  Will be going on more Norwegian cruises.  

Main criticism was Costa Maya - delapidated, dirty town; trash and stench was unbelievable.

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Contributor Level: Deck Hand
3 out of 5

out of all the cruises we have taken this was just ok

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Sail Date: / Traveled As: Family (older children)

honestly  the crew and food / drinks and the room was great.  bed a bit uncomfortable but overall ok.  there a huge lack of evening entertainment on this ship we did have a good time,  but there wasnt anything to WOW us on the ship  cozomel and costa maya had great excursions,  roatan had a good stop also  but "belize" was just a reason to go ashore and sell the same junk you get anywhere in the carribean  , for the most part. 

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Contributor Level: Deck Hand
2 out of 5

Disappointed

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Sail Date: / Traveled As: Family (older children)

We were really excited to sail on Norwegian.  We have cruised many times on different ships and were quite disappointed.  The ship was extremely crowded - worse than any ship I've ever been on.  There was never room around the pool.  Lounge areas were usually full. The game rooms were full. We had a hard time just finding a place to sit and talk or play games.  So, sadly we spent a lot of time in our room.  Additionally, one of our favorite parts of cruising is the food.  The food was very low quality to the point that we could barely eat it by the end.  I have never felt that way about any cruise before.

Also, we paid for a mini-suite and had 2 teenagers.  The bed for them was a sofa bed.  When pulled out it was big enough for 2 young children.  Our teenager's feet hung off the end of the bed for 8 nights.  I wasn't mentioned anywhere that the bed would be too small for teenage children.

The best part was our cabin steward was excellent.  The shows on the ship were very well done.  They were some of the best that I had ever seen.

Sadly, we most likely would never sail with them again!

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Contributor Level: Purser
5 out of 5

Norwegian Jade

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Sail Date: / Traveled As: Large Group

The ship is beautiful. I didn't realize this before the trip, but there are two main dining rooms for formal dinner. One has a dress code and one doesn't. The food is the same. I wish we knew this before.

 

The port of Costa Maya was the worst port I'd seen in 9 cruises. We couldn't find much to do and went to the beach. The beach is full of seaweed and rocks and we couldn't swim. We were told we could use the free kayaks but then we were harassed into paying since we didn't order food/drinks. They threatened to call the police. Trying to forget this day.

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Contributor Level: Deck Hand
3 out of 5

Somewhat disappointing

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Sail Date: / Traveled As: Couple

The sailing was great. . Stores on ship were too expensive.   The shops onshore  were high priced junk.  Not much to do  for  a person in a  wheelchair, none of the excursion  trips were equipped to get a electric wheelchair onto their buses on vans.

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Contributor Level: Purser
3 out of 5

Balcony rooms seem to be smaller and service wasn't as stellar as on previous ones

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Sail Date: / Traveled As: Singles/Friends

I heard there was a new CEO who is making changes and so far I'm not sure they are good ones.  I had gone on Norwegian in December 2015 and it was wonderful.  This one didn't quite measure up.   The staffing seems to have been cut back for poolside and shows and the rooms have been pared down in size reducing bureau space and making the small bathroom even smaller....you can't turn around in the front of the vanity.  Shower size was fine actually....you just couldn't hardly remove your clothes or put them on in the bathroom.  I would hate to try that if I were a large man for sure. Despite my concerns I have booked another cruise for next February and am hoping that the new CEO will see that the customer is not pleased with the changes being made.

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Contributor Level: Deck Hand
5 out of 5

Happy camper

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Sail Date: / Traveled As: Singles/Friends

I loved this cruise. Just wish they had more things for people in their mid + 20's. But the food was great the crew was great and the entertainment was amazing 

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Cruises and Itineraries

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Explore Cabins

Norwegian Jade has 1199 cabins and 41 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 141 sq. ft.
Avg. Cost: $107 per night

Avg. Size: 158 sq. ft.
Avg. Cost: $133 per night

Avg. Size: 210 sq. ft.
Avg. Cost: $186 per night

Avg. Size: 869 sq. ft.
Avg. Cost: $221 per night

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Deck Plans

Explore the layout of all 12 decks on
Norwegian Jade.

DECK 12

Deck 12 features Ying& Yang Health Spa & Beauty Salon, Body Waves Fitness Center, Pools, the kids' pool, Topsiders Bar, The Grill, Splashdown Kids' Club,...

Explore DECK 12

DECK 7

Deck 7 features Stardust Theatre (upper level), Karaoke Rooms, Sushi Bar, Jasmine Asian Restaurant, Teppanyaki, Aloha Atrium, art and photo galleries,...

Explore DECK 7

DECK 6

Deck 6 features the Stardust Theatre (mid level), White MIschief Ultralounge, Jade Club Casino, Le Bistro French Restaurant, Corona Cigar Club, Magnum's...

Explore DECK 6

DECK 13

Deck 13 features Spinnaker Lounge, Balitlai Bar& Grill, Cagney's Steakhouse, Star Bar, the jogging track, and the sports deck.

Explore DECK 13
gregeyerly
Contributor Level: Purser

The garden cafe had a little german beer garden port side that was quiet and friendly

aherronhinds
Contributor Level: Third Mate

Book a suite! The stateroom are a nice size if you can't afford a suite, but otherwise go for the suite.

devlet
Contributor Level: Third Mate

The spa is wonderful and the views from it are amazing. Research before you go because sometimes expensive excursions are just a short walk from the ship. There some excursions they offer they you wouldn't think of. All but a few ports we were able to walk out of without needing a cab.

Cruises:
9 Night Norwegian Fjords (Southampton Roundtrip)
10 Night Southern Caribbean (Miami Roundtrip)
10 Night Canada & New England (New York Roundtrip)
11 Night Panama Canal Partial Transit (Miami Roundtrip)
2 Night North Sea (London To Hamburg)

$

Price

L

Size

Jun 2006

Built

6 yrs ago

Refurbished

2816

Total Passengers

2.62

Crew to Passenger Ratio

12

Number of Decks

1199

Total Cabins

41

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Costa Favolosa

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3.0 out of 5 (30 reviews)