Norwegian Gem

3.6 out of 5
Price: $ $ $ $     Size: L     Refurbished: 7 yrs ago    
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About Norwegian Gem

Norwegian Gem is a large ship, carrying 2394 passengers and 1126 crew, and sails from New York, New York and New Orleans, Louisiana.

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Recent Review

mhoffy says ...

Great Itinerary- Great Crew and Ship

Loved this cruise, especially the Maine ports. Bar Harbor is fantastic! The Gem is updated... Read more
Read 1554 Norwegian Gem reviews


Contributor Level: Purser
5 out of 5

Awesome Cruise

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Sail Date: / Traveled As: Couple

I was skeptical about taking a cruise up north, as I've only cruised to the islands (Bermuda, Bahamas, Virgin Islands, Puerto Rico, etc). However, I was more than pleasantly surprised and the cruise to Canada and New England exceeded all my expectations.  The weather was perfect every day.  The crew and staff on the Norwegian Gem was spectacular.  Thoroughly enjoyed everything. My only suggestion would be to have more live music playing on the pool deck. It's just not the same with low volume overhead music playing.

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Contributor Level: Purser
5 out of 5

Great Itinerary- Great Crew and Ship

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Sail Date: / Traveled As: Couple

Loved this cruise, especially the Maine ports. Bar Harbor is fantastic! The Gem is updated and a very manageable sized ship. Typical NCL restaurants but I do think they have done a better job with the buffet.  Love cruising out of NYC. Big Smile

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Was this review helpful? 5
Contributor Level: Deck Hand
2 out of 5

They cut back on food

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Sail Date: / Traveled As: Couple

Most of the entertainment was good but the food in the main dining rooms left alot to be desir4ed. The menus were limited. This is the first cruise that I have been on that does not have a Captains night, no lobster, no lox in the morning and no donuts. I have been on over 30 cruises in my lifetime and this is the first time I have been so disappointed. I am going back to Royal Caribbean from now on.

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Contributor Level: Deck Hand
4 out of 5

Everything was very good

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Sail Date: / Traveled As: Family (older children)

Food & private island were very good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Was this review helpful? 1
Contributor Level: Purser
5 out of 5

Great vacation

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Sail Date: / Traveled As: Family (older children)

The cruise was amazing.  Would recommend to anyone wanting to cruise without flying.  The staff are very friendly. The food was excellent. We had 18 in our party and they were very accommodating. My children really enjoyed the kids club.   Well worth the price fora family vacation.  

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Contributor Level: Purser
4 out of 5

Norwegian Gem Highlights and lows

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Sail Date: / Traveled As: Family (older children)

My family of four ended up taking this cruise because of the great price and extra benefits added with booking with BJ's. Third and Fourth Guest were free and a $50 excursion credit per port. The destinations of Great Stirrup Cay and Nassau were the highlight. The Coco Beach in Florida was very disappointing. The day we were there was Memorial Day so it was very crowded and the water wasn't clear at all. If I didn't know I was in Florida, I could have easily been at the Jersey Shore (and that's not a compliment). The Stingray City excursion at Great Stirrup Cay was the highlight for my family. I would strongly recommend this to anyone. After a brief boat ride (10 minutes max) the Wranglers brought you to an enclosed area, about 4 feet deep. with warm clear water. The Stingrays about 30 females then glide by you as you get to swim, feed and take pictures of them. There were also small fish, starfish and many other fun things to see. Since our tour was the last of the day, we got to spend an extra 30 minutes there. You don't need to book an excursion here though, there are many beach activities to do and if you bring your own snorkel gear, to see. The destination of Nassau is a very typical Island feel. Cute little town with high end stores (Gucci, Cartier) right next to t shirt and tourist shops.  When you get off the ship the townsfolk can be a little intimidating asking if you need a tour, taxi, etc. But Hey, that's their job! A polite "no thanks" is sufficient. Booked the Catamaran Snorkel and had a wonderful time. Nice boat ride through the harbor to clear water with tons of fish. 

Have been on many cruises before on Norwegian but not on the Gem. Nice medium size ship and very clean. Did not try any Specialty Restaurants, only ate in the main dining room. The food was exceptionally good and the service outstanding. The only complaint was the fellow cruisers who feel that they don't need to dress up. In that case, they should stay at the buffet or outdoor food area. The shows were good and the Cruise Director Mark was not annoying at all. Staff was very friendly and hard working especially our room stewardess for our Family Balcony room #10536. Many quiet areas to lounge if you didn't want to be near the pool. Will probably book again with Norwegian because of the great value and convenience with leaving from NYC.

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Was this review helpful? 8
Contributor Level: Deck Hand
3 out of 5

First trip on Norwegian

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Sail Date: / Traveled As: Couple

This was my first time on a cruise. I enjoyed myself but I wish there was better activities during the day. I would have appreciate more shows in the day time.

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Contributor Level: Purser
5 out of 5

Absolutely Amazing

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Sail Date: / Traveled As: Singles/Friends

I can't even begin to thank the staff aboard the Gem.  It was my first cruise ever and I will be back.  Everything was done so well and the staff was always pleasant.  There was something for everyone to and the flexibility for dining was great. 

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Was this review helpful? 5
Contributor Level: Deck Hand
4 out of 5

Mixed fellings

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Sail Date: / Traveled As: Large Group

Our cabin was fine up until the 4th day and our bathroom was filled with water and feces.  My husband called at 7am and didn't get anything done until 11am.  He went to the service desk and then I went.  We did get help by Desiree Augustine.  She gave us another room to get dressed.  We also received complimentary wine and chocolate covered strawberries.  We still had an odor from the mess.  It eventually went away.

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Was this review helpful? 2

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Cruises and Itineraries

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Explore Cabins

Norwegian Gem has 1197 cabins and 43 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 141 sq. ft.
Avg. Cost: $102 per night

Avg. Size: 158 sq. ft.
Avg. Cost: $122 per night

Avg. Size: 214 sq. ft.
Avg. Cost: $162 per night

Avg. Size: 938 sq. ft.
Avg. Cost: $194 per night

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Deck Plans

Explore the layout of all 12 decks on
Norwegian Gem.

DECK 12

Deck 12 features Health Spa & Beauty Salon, Fitness Center, Pools, the kids' pool, as well as numerous lounges and dining options.

Explore DECK 12

DECK 7

Deck 7 features the Theatre (upper level), as well as many lounges, bars, and restaurants.

Explore DECK 7

DECK 6

Deck 6 features the Theatre (mid level), the Casino, as well as many lounges, bars, and restaurants.

Explore DECK 6

DECK 13

Deck 13 features several lounges and restaurants, the jogging track, and the sports deck.

Explore DECK 13
tony66
Contributor Level: Cruise Director

Avoid peak times at breakfast buffet if you can

newyorkexpress
Contributor Level: Third Mate

Restaurants are extremely overpriced even for New York standards. Spinnaker Lounger too small to hold trivia,dance and contest shows. Smoking anywhere on board should be forbidden. Loudspeakers in sunbathing aft deck should be OFF!

cmtuttle
Contributor Level: Purser

If you think these cruise ships don't read or act on your comments, I complained after our Breakaway trip and our dinner at Moderno that nothing was marked at the buffet in it. This cruise? EVERY SINGLE DISH at the buffet was marked. If you are a fan of eating all types of meat, this din is great!

Cruises:
10 Night Eastern Caribbean (New York Roundtrip)
7 Night Canada & New England (New York Roundtrip)
7 Night Bahamas & Florida (New York Roundtrip)
11 Night Eastern Caribbean (New York Roundtrip)
7 Night Western Caribbean (New Orleans Roundtrip)

$

Price

L

Size

Oct 2007

Built

7 yrs ago

Refurbished

2394

Total Passengers

2.13

Crew to Passenger Ratio

12

Number of Decks

1197

Total Cabins

43

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