Norwegian Breakaway

3.5 out of 5
Price: $ $ $ $     Size: XL     Built: Apr 2013    
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About Norwegian Breakaway

Norwegian Breakaway is an extra large ship, carrying 4000 passengers and 1700 crew, and sails from New York, New York and Copenhagen, Denmark.

Learn more about Norwegian Breakaway

Recent Review

Worst cruise ever

Too many people for the size of the ship.  Not enough help.  Wait wait for everything. ... Read more
Read 1458 Norwegian Breakaway reviews


Contributor Level: Purser
5 out of 5

1st cruuise

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Sail Date: / Traveled As: Singles/Friends

this was my first cruise I had a great time ...  next time I will get drink package.  amber was so nice the lady who fixed the room every day.

 

thank you

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Contributor Level: Purser
5 out of 5

Great time

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Sail Date: / Traveled As: Family (young children)

Had a great time. NASA trip was great. Rented a car and drove there. Worked out great $40 for a mid size from Hertz. James Sullivan, piano single on the boat was excellent!

 

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Contributor Level: Purser
4 out of 5

NCL Breakaway Feb 2017

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Sail Date: / Traveled As: Couple

Favorite parts : Dining selection, Food choices, Friendly/considerate  staff

 

Improvements:  Tendering to private island took an eternity.  Bigger ships require better facilities on the private island.  Stood in line 1 hour for lunch.  Line for bathrooms way too long. 

 

Recommend to others:  Yes. NCL 'gets it'.  They strive hard to please by giving good food, good drinks, clean rooms and a happy environment.

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Contributor Level: Purser
1 out of 5

Worst cruise ever

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Sail Date: / Traveled As: Couple

Too many people for the size of the ship.  Not enough help.  Wait wait for everything.  No seats at buffet crowds everywhere.  Lines for everything. Kids everywhere casinos, bars, so called adult shows. Tripping over kids EVERYWHERE.  Food was a disappointment.  Could not get off the ship for the ports because the tender lines were so long.  Had to wait over twenty minutes for a drink at the bar.  Could go on.  Worst cruise ever.

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Contributor Level: Third Mate
5 out of 5

Vacation

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Sail Date: / Traveled As: Couple

Whole experience was great. Wish there were a better description of shore excursions and check in and disembarkation was easier.  Food was excellent,  no need for specialty restaurants.

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Contributor Level: Purser
1 out of 5

NCL IS DUE FOR ANOTHER MANAGEMENT SHAKEUP

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Sail Date: / Traveled As: Singles/Friends

The ship is itself beautiful and big...and its stabilizer is fantastic; it was one of the smoothest sailings I've had on the high seas. But its decks are narrow (as are its staterooms) because they've put so much "junk"--e.g. restaurants, etc.) on the decks. The public areas were kept clean and well-maintained but the casino, which is dead-center on Deck 7 is smoke-filled which is a turn-off; indeed, the smoke permeates and seeps through to other (i.e. no-smoking) parts of the ship. Ditto for Deck 15, where we have to endure the smoke from the smoking section as we pass through from forward to aft for the Garden Cafe buffet and where passengers frolic. Smoke rises, so Deck 16, too, is smoky. Food the first day was off, and hardly ever hot or varied. Improved on day 2, variety-wise and temperature-wise. My stateroom was small and the heat malfunctioned and was never fixed. The shower drain was clogged and water seeped onto the flooor everyday--that, too, was never fixed. Because kids drew stuff in the toilets, other passengers' toilets were clogged, overflowing, and smelly. Complaints to Guest Services went unaddressed; the staff were contemptuous of passengers with complaints. Speaking to the Guest services Manager and the assistant manager aboard was like talking to robots. Two associates on their staff were mean-spirited and hostile. one sucked his teeth at and shuffled off, rather than deal with a customer. He also ignored a long line so as to avoid serving a customer. Another associate smirked and mocked a customer. The Manager and assistant manager backed their staffers,. The Hotel Director mario is a nice guy--but he is new and the Guest services staff run over him. The Guest Services Manager seems to be in charge, and she can get hostile, if her whims are challenged. She is unhelpful, uncooperative, as is her Assistant Manager. The Hotel Dirctor Mario needs to take charge and have the entire Guest Services staff retrained in the buisness of customer service and hotel management. I did not get the sense that anybody is ever fired. Moreover, the Guest services staff, almost to a perosn, needs cultural/sensitivity training or retraining.    Mickey Michaels

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Contributor Level: Purser
3 out of 5

Not as good as the past

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Sail Date: / Traveled As: Couple

This was our 4th cruise, 2nd on the Breakaway and in things have really changed in a few short years. As always, the room steward and bartenders were fanastic, however we were disappointed with the many changes that have been made.  For starters the Garden Cafe, was difficult to figure out, it took me 2 days to find the toasters because they weren't located with the breakfast foods, but at the end after the beverage station. The cafe is 4 sided and suppose to be opened until 11pm, however,  it was reduced to approx. 2 sides around 7pm, and it was usually the sides that were farthest from the entrance. Again, you had to walk all around the cafe. The omelette station took anywhere from 10-15 minutes in line, maybe if there was more than one person making the omelettes it would have sped things up. The speciality restaurants were great, you have to try Moderno, it was out of this world! The pool deck as always was crowded due to its small size and the Market Center that was opened everyday last cruise, was not opened once on this one. Children aren't allowed in the adult pool and were instructed to leave if they entered. However, the hot tubs were filled with kids even tho there were signs stating adults only. When another passenger brought this up to the pool attendant, nothing was done. If you want a quiet place to relax without kids, try Spice H2O on deck 16, until sunset at least, after that they host different parties on the deck. The shows were the same as they were when we sailed on this ship 2 years ago, only the cast changed, so we weren't interested since we had already seen them. Plan on waiting for elevators, they are horrible, especially when embarking and disembarking or when the shows end. Take the time to see Howling at the Moon, dueling pianos and the show at Fat Cats blues club, both are great!  The disembarking was horrible. It took us just 2 hours to get off the ship and through customs. We talked with several other cruisers as well as staff and all agreed that a lot has changed with NCL and not always for the better. This might be our last cruise on the Breakaway, we prefer the much smaller and more cozy Gem.

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Contributor Level: Purser
2 out of 5

Had a good time, fewer or no dining options for vegetarians, not so sandy beach at GSC

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Sail Date: / Traveled As: Family (young children)

This is my first cruise, with family and younger kinds, overall it was a good experience, had good time. Main highlights for me were the shows (comedy - second city, dance - burn the floor, some lively competitions, cirque jungle fantasy show etc.), aqua park and splash academy for the kids.

 

Food was good in the buffet but NOT at all happy with main dining options for vegetarians like my family. Manhattan had one veg option but none at taste and savor. 

 

Another unfortunate experience was the beach at GSC (NCL's private island). There are so many rocks in the beach, don't understand why NCL can't get their act together to clean up the rocks from the beach so that guests can have a great experience... 

 

I would not recommend NCL for vegetarians, others may like the food but they will NOT like the beach at GSC for sure. 

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Contributor Level: Purser
4 out of 5

All except end

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Sail Date: / Traveled As: Couple

Favorite - every port was interesting and each excursion great for us as first-timers

Improvement - only a few comfortable seats in entire ship.... too many pub tables with high chairs  

Unacceptable - disembarkation was a total fiasco

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Contributor Level: Purser
4 out of 5

Spotless Ship. Kitchen staff needs help.

Verified Review
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Sail Date: / Traveled As: Singles/Friends

The Breakaway is a big ship. That being said, it was not crowded. Reservations in specialty or other restaurants was not a problem. There were not many children on this cruise so most activities were always available. 

 

I was surprised that there were not many scheduled FREE activities on board for the five days at sea. The stateroom TV had the same three episodes of Mike & Molly, Big Bang Theory and Two and a Half men for the entire cruise. No Discover, History or other channels.

 

Even though all the staff were extremely polite and helpful they were at times clueless as to what was going scheduled or when. Restaurant staff (especially) in the Garden Cafe  could not describe most of the food they were serving.  One young lady told me a white sweet sauce for the apple cobbler was caramel.  The egg chef did not know what over easy meant.

 

Hidden items; unless you knew to ask, Smoked Salmon  was never displayed. Nor were Gluten free items, sugar free deserts including some flavors of ice cream.  Peanut butter. I did not find out to the eleventh day that Blue Moon beer was available, not on menu. Same with select Alcoholic beverages.

 

Snack time (after returning to ship before departure) there was a large cheese selection, no crackers, chips, salsa or guacamole. 

 

With a few exceptions, all restaurants served same food. Specialty Restaurants did have their own menus.

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Was this review helpful? 5

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Cruises and Itineraries

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Explore Cabins

Norwegian Breakaway has 2011 cabins and 49 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 131 sq. ft.
Avg. Cost: $114 per night

Avg. Size: 172 sq. ft.
Avg. Cost: $141 per night

Avg. Size: 186 sq. ft.
Avg. Cost: $161 per night

Avg. Size: 355 sq. ft.
Avg. Cost: $192 per night

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Deck Plans

Explore the layout of all 14 decks on
Norwegian Breakaway.

Deck Eight

Deck Eight features inside, oceanview and balcony staterooms in categories M6, MX, BB, BD, BX, and ID, as well as La Cucina Italian Restaurant/La Cucina...

Explore Deck Eight

Deck Six

Deck Six features the lower level of the Breakaway Theater, the Entertainment Venue, Atlantic and Pacific Meeting Rooms, Card Room, Library, Shore Excursion...

Explore Deck Six

Deck Fifteen

Deck Fifteen features staterooms in categories S4 and S5, as well as a pool, Pool Casino, Waves Pool Bar, Sun Deck, The Market Place, the Aqua Park, Kids'...

Explore Deck Fifteen

Deck Seventeen

Deck Seventeen features The Haven Private Sundeck, Vibe Beach Club, the Public Sundeck, and a bar.

Explore Deck Seventeen
xxmac19393
Contributor Level: Third Mate

O'Sheen's Irish bar is the best place to go for an enjoyable sit down breakfast. It is also great for lunch, where you can even be served at the bar!

snooks
Contributor Level: Purser

Deck 16 burgers are great. Deck 16 no wait for breakfast omelets. Large posters on wall are the kiosks and book your activities right away. Bring ear plugs. If you go to Taste for breakfast you get a decent order from a menu breakfast.

carrieanderson7
Contributor Level: Purser

Loved all the restaurants on board including the Buffet! Lots to do for kids.

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Price

XL

Size

Apr 2013

Built

4000

Total Passengers

2.35

Crew to Passenger Ratio

14

Number of Decks

2011

Total Cabins

49

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