Norwegian Breakaway

3.5 out of 5
Price: $ $ $ $     Size: XL     Built: Apr 2013    
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About Norwegian Breakaway

Norwegian Breakaway is an extra large ship, carrying 4000 passengers and 1700 crew, and sails from New York, New York and Copenhagen, Denmark.

Learn more about Norwegian Breakaway

Recent Review

jenz1072 says ...

Great Cruise

Great entertainment, delicious food.  And the support Guest Services provided for my... Read more
Read 1293 Norwegian Breakaway reviews


Contributor Level: Deck Hand
5 out of 5

Great Cruise

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Sail Date: / Traveled As: Family (older children)

Great entertainment, delicious food.  And the support Guest Services provided for my mom who is legally blind was wonderful.  They had reserved seats for us at the shows so she can have an opportunity to see up close.  They also helped us disembark.  I was disappointed with not being able to visit Great Stirrup Cay.  This is the second time I was on this cruise and the second time they had cancelled visiting the island.  They did however go straight to Nassau and we had an over night there.  Ship was very clean and beautiful. 

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Contributor Level: Purser
4 out of 5

First Cruise

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Sail Date: / Traveled As: Couple

Our favorite part was the staff,room staff,Maltings and H20 bar staff, as well as the restaurant staffing.  With one exception to be discussed in section below.

Disappointment when we could not get to the Stir Cay destination due to choppy seas. Understandable, however the only compensation was getting to Nassau early. One day in Nassau is more than enough.

The adult only sections were not monitored by staff, little children should be in their designated areas, older adults looking for peace and relaxation could not due to children taking up chairs and lounges.

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Contributor Level: Purser
4 out of 5

First Class - Wise Choice

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Sail Date: / Traveled As: Couple

The positive attitude of the crew members was unbelievable.  Made you feel welcomed and were also attentive to all needs.  We will miss them all.  Boarding and departure is well organized, which as you can imagine is quite a task with as many as 4000 passengers.  Boat is huge, but with the exception of the pool areas the crowds were never a problem.  Accommodations (mini-suite) beverages, dining, massage therapy, entertainment, etc. exceeded my expectation.  Norwegian keep up the good work and take pride in the professionalism of all your staff. 

I do have one complaint the WiFi package.  I spent close to $150 and after the second day realized it didn't work well.  Approached someone for a refund / cancellation and that wasn't possible.  Very disappointed based on the overall amount that I spent on the cruise. HappyHappyHappyHappy   

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Was this review helpful? 5
Contributor Level: Purser
3 out of 5

Good cruise, great entertainment, not great buffet/pool/staff

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Sail Date: / Traveled As: Family (young children)

My stateroom was excellent and well-cleaned. The entertainment at night was excellent- dualing piano shows, comedians, Broadway show, acrobatic dinner. The excursions were great, and the check-in/out process was easy. The variety of day shows was great. The dine as you want restaurants were always available with good service.

I think the buffet could use improvement. Very chaotic and cafeteria-like, not very tasty, too many entrances so hand-washing on the way in wasn't enforced. I've been on Royal carribean and I liked how there was two entrances with staff standing outside with purell machines, it wasn't as chaotic, and the food was much better tasting and variety. The staff also didn't seem very friendly or professional in buffet area and elsewhere. Many staff couldn't understand or answer my question (ie front desk, pool area), and the cruise director didn't have the fun energy that is usually common. Both actually were a little rude to excited guests (ie making fun of them). I also was disappointed in pool/hot tub situation. Adult pool was beautiful, and kids was small. I would have been fine with that except for the adult hot tubs were not enforced at all (kids were in all hot tubs all the time, even with signs that said "adults only". Staff stood there and did nothing. Seemed unfair that I couldn't let my kids enjoy the beautiful pool if I wasn't able to have a pee and chaos-free hot tub experience.

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Contributor Level: Deck Hand
1 out of 5

Crowded, poor service and creepy attendant

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Sail Date: / Traveled As: Family (older children)

Way too many people on this cruise. Over 5000 people on the boat. Didn't feel like a vacation because you had to wait on line for everything and battle to get a chair at the pool deck. Everything is a sales pitch (the spa, fitness center, or 'educational' art seminars). If you are dissatisfied or didn't use a service, guest services refuses to refund your money. The wifi is the biggest rip off. Beware to log out properly - even if you turn the wifi off on your phone, it still uses MBs. The cruise ship could not stop at the private island which, I heard another guest mention, happens regularly. The bathroom floods every time you shower. 

 

To top it all off, the stateroom attendant asked my daughter to "go out dancing" with him in the Bahamas and followed her into the stateroom and closed the door behind him. This made my daughter feel very scared and uncomfortable. We felt the cruise line was less than accommodating in this situation. We had to argue to either have our stateroom changed or have the attendant removed from our floor. This should have been a no brainer for Norwegian. Should not have even had to argue about such a thing. Ultimately, we had to switch our room in the middle of the cruise and little was done in way of the inconvenience. 

 

I have been on many cruises (over 10) and I have never had such an experience. This trip has made me never want to take another cruise again. I definitely feel like I need another vacation after this "vacation"

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Contributor Level: Purser
5 out of 5

Fantastic trip.

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Sail Date: / Traveled As: Family (older children)

 What a great time we had on board the Norwegian Breakaway. The staff was fantastic, the food was delicious and entertainment with never ending.  This is not the first time we traveled on Norwegian; so we knew what we were getting into and we were not disappointed. I'm only sorry I didn't sign up for a future cruise while we were onboard. You need to make sure you sign up for your next cruise because once you get home you'll want to go again.

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Contributor Level: Purser
5 out of 5

Wonderful getaway cruise

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Sail Date: / Traveled As: Couple

Great ship, food very good to great, cabin was perfect!  Ship was totally full including over 1,300 kids (school spring break) but never appeared crowded.  Bars were under-staffed at times and so a 8-10 minute wait for a soda or drink, with passengers jockeying for attention so that was not relaxing as it could have been.  We booked early so had the dining upgrade and drink package included for free which was nice.  But aggravating that water and the good coffee was not included!  Bring an insulated coffee mug with lid if you want to bring coffee out of the cafe (only small cups and no lids in the cafe)   Had to skip Great Stirrup Cay due to rough weather for the tenders but ship itself was very stable.  Would not hesitate to go on this ship again.

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Was this review helpful? 8
Contributor Level: Purser
5 out of 5

Outstanding

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Sail Date: / Traveled As: Couple

The people on board were very polite the food was amazing the amount of activities were great so you couod never get board the entertainment was phenominal and it was an overall great first impression and i plan on doing it again next year

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Was this review helpful? 5
Contributor Level: Deck Hand
3 out of 5

Nice ship

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Sail Date: / Traveled As: Family (older children)

i have sailed with Norwegian before and was always pleased.  This time however, I was very disappointed with the entertainment and I found the dining and housekeeping staff very unfriendly.   Two of my coworkers have also gone on the Breakaway and said the same thing about the staff.   

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Contributor Level: Purser
4 out of 5

Norwegian Breakaway

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Sail Date: / Traveled As: Family (older children)

The drink package was new to us, and we really enjoyed it....but not to extremes!!! Specialty dining venues were exceptional as,was the servers.We really enjoyed the meal and show in Teppanyaki. Having booked meal times before the cruise started eliminated any wait for table every night if the cruise  which was very nice.

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Cruises and Itineraries

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Explore Cabins

Norwegian Breakaway has 2011 cabins and 49 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 131 sq. ft.
Avg. Cost: $116 per night

Avg. Size: 172 sq. ft.
Avg. Cost: $142 per night

Avg. Size: 186 sq. ft.
Avg. Cost: $161 per night

Avg. Size: 355 sq. ft.
Avg. Cost: $188 per night

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Deck Plans

Explore the layout of all 14 decks on
Norwegian Breakaway.

Deck Eight

Deck Eight features inside, oceanview and balcony staterooms in categories M6, MX, BB, BD, BX, and ID, as well as La Cucina Italian Restaurant/La Cucina...

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Deck Six

Deck Six features the lower level of the Breakaway Theater, the Entertainment Venue, Atlantic and Pacific Meeting Rooms, Card Room, Library, Shore Excursion...

Explore Deck Six

Deck Fifteen

Deck Fifteen features staterooms in categories S4 and S5, as well as a pool, Pool Casino, Waves Pool Bar, Sun Deck, The Market Place, the Aqua Park, Kids'...

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Deck Seventeen

Deck Seventeen features The Haven Private Sundeck, Vibe Beach Club, the Public Sundeck, and a bar.

Explore Deck Seventeen
xxmac19393
Contributor Level: Third Mate

O'Sheen's Irish bar is the best place to go for an enjoyable sit down breakfast. It is also great for lunch, where you can even be served at the bar!

snooks
Contributor Level: Purser

Deck 16 burgers are great. Deck 16 no wait for breakfast omelets. Large posters on wall are the kiosks and book your activities right away. Bring ear plugs. If you go to Taste for breakfast you get a decent order from a menu breakfast.

carrieanderson7
Contributor Level: Third Mate

Loved all the restaurants on board including the Buffet! Lots to do for kids.

Cruises:
7 Night Bahamas & Florida (New York Roundtrip)
7 Night Bermuda (New York Roundtrip)
9 Night Scandinavia & Russia (Copenhagen Roundtrip)
10 Night Eastern Caribbean (New York Roundtrip)
11 Night Eastern Caribbean (New York Roundtrip)

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Price

XL

Size

Apr 2013

Built

4000

Total Passengers

2.35

Crew to Passenger Ratio

14

Number of Decks

2011

Total Cabins

49

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