Advice

Norwegian Breakaway

5 1
3.3
4 star
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4 half star
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Price: $$     Size: XL     Built: Apr 2013    


What people said about this ship:

"...the restaurants were good but specially in the specialty restaurant s( we really enjoyed the French restaurant and..." in 8 reviews.

"Food in the main dining room -- The Manhattan -- was very good as well as the daily buffets." in 27 reviews.

"Guests from New York were occasionally very rude." in 30 reviews.



Norwegian Breakaway departs from:

New York, New York

517 reviews from our community




tedky
Purser

5 out of 5
5 star
5 star
5 star
5 star
5 star

excellent

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 15, 2015

excellent crew support & attention to guest concerns & needs.Cabin always clean and restocked towels,ice etc.Food was great.bars & clubswere top shelf.

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diovinel
Purser

2 out of 5
2 star
2 star
empty star
empty star
empty star

A Just OK experience

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 15, 2015

For those who think bigger is always better they may want to stay away from the Breakaway. Although it's a huge ship there were times when the large amount of people on the ship was overwhelming. For example the first time you step on the ship and went to the buffet it was overcrowded with not enough seating. And whatever you do don't expect much from their much publicized "Ocean Blue" specialty restaurant which cost you $39 extra per person. My wife and I went in expecting to be offered at least a lobster tail, shrimp cocktail or even swordfish for the extra cash but none were available. Oh yeah if you wanted to pay even EXTRA you could get some of the above. All in all the ship was no big deal and I wouldn't go out of my way to go back for any reason on this particular ship unless you have kids and teenagers who like a water slide(they have a nice "tube type" water slide) and stop at Port Canaveral which allows you to spend a day at Disney. We've been on 8 cruises now and would rate this ship average. Found food much better on RCL the two times we've cruised with them...

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ctt1965
Purser

2 out of 5
2 star
2 star
empty star
empty star
empty star

Charged for EVERYTHING and overcrowded

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 15, 2015

Extremely disappointed in this cruise. My family and I have cruised several times before, both on NCL and other lines and this was the worst experience thus far. You are nickel and dimed to death (i.e. cover charge to go into a bar on ship), food provided in 'free' dining areas (which are limited - most charge) was subpar (we actually got sick on board). There was a crowd everywhere you went on ship - so you spend a good portion of time waiting in lines (to eat, to be waited on, to get off, to use the sports equipment, etc.).  

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2 out of 5
2 star
2 star
empty star
empty star
empty star

Less than smooth sailing out of the Manhattan terminal

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 15, 2015

Our cruise on the Breakaway was okay... However, the boarding process was the worst we have ever experienced. In NY the line to check luggage was backed up at 11:30am about a half mile outside along the fence and it was freezing. When we finally got to check our luggage and proceed inside we proceeded to wait 1 hour and 45 minutes.  When we finally got onto the ship we went to the buffet to find it was closed for the drill. If that was going to be the case then food should have been brought in for the people that were waiting to check in. When we got our luggage several things were broken by the cruise line.  

The days to follow were decent except for the main dining rooms- service was slow and food was mediocre. We were ignored in-between courses because we weren't drinking alcohol.

In the restaurants that had a cover charge we received better service, wait staff were much more attentive and the quality of the food was far better.

Second City and Rock of Ages were very good but on the other nights the cruise was lacking quality entertainment.

 

The morning we were disembarking the ship was absolutely ridiculous and hazardous. We were carrying off our luggage and started to head down one  floor to deck 7 to leave the ship. There were people completely covering the stairs and the corridor. The elevators were busy but we managed to get into an elevator. The four of us proceeded into the elevator and road it up in order to go down. When the doors opened on floor 7 there wasn't enough room for my son and husband to get off the elevator. They were stuck inside the elevator and because it was so packed tensions were high and no one would move fearing they would lose their place in line. NCL finally locked the elevators so no one could get on. Eventually, the line started moving at 8:40am- after over an hour of waiting. The line wrapped all through the casino and back again. When got off the gangway we waited  40 minutes in the cold before we could proceed to customs. Norwegian then allowed passengers with excursions in NY to cut the line but the people that were trying to get to the airport ,like us could not jump the line. Once inside waiting to go through customs there were only 4 lines open. Once we got through customs we were pushed outside and across the road to wait for transportation-again in the freezing cold. We have cruised 8 times and have never experienced anything like this. The dismemberment process was so dangerous if there were ever a need for us to get off immediately it would have been impossible. The boat possible should have been cleared by deck for carry off. The execution was poor and unacceptable.

 

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peg07039
Purser

4 out of 5
4 star
4 star
4 star
4 star
empty star

Much better than I expected !!!!!

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 15, 2015

The ship, Breakaway, was beautiful, the cabin was pretty with plenty of storage space for 2. The balcony was small, wish it had been bigger.

Lots of activities and the shows, Rock of Ages and Burn the Floor were terrific.

We had the upgraded dining package and our favorite restaurant was Teppanyaki.. Moderno was a very close second. We also loved Cagney;s and La Cucina.

The buffet was pretty good, but at times very, very crowded and very difficult to find seating..

I loved the waterfront area and also 'Maltings" lounge.

The staff works very hard and could not do enough to make your "voyage" as pleasant as possible.

The biggest downside was the disembarcation.  It took over 90 minutes of standing on a very long line which snaked around deck 7 to finally exit the ship. I suggest that improvements be made immediately, it was so frustrating to stand on an endless line and it almost spoiled an otherwise wonderful week.

We also loved the private island of "Stirrup Cay". We had a great beach day and the barbecue was a lot of fun.

Music, music everywhere on the ship and the sound of music just added to the fun atmosphere.

My husband and I would definitely book another cruise on "The Breakaway". My sister won the same cruise in November and I told her not to be surprised if we wind up joining her for another fun filled week..

 

The convenience of leaving from NY cannot be beat and the views were spectacular !!!!!

 

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cobopro
Purser

3 out of 5
3 star
3 star
3 star
empty star
empty star

average

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 15, 2015

The first few hours on board will be your best. The workers will get bored really quickly. They're on long 8 month contracts with no time off and long days,they will be quick in letting you know. Food is par with exception to moderno. Shows are ok with exception to cirque which is great. Long story short, I'm glad 6 of my cruisers were with celebrity

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5 out of 5
5 star
5 star
5 star
5 star
5 star

THE BEST EVER

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 08, 2015

WAS TOTALLY AMAZING-BOAT GORGEOUS, CLEAN,CANT WAIT TO GO AGAIN

FOOD DELICIOUS, TRAVEL ACCOMMODATION WERE PERFECT..EVERYONE SO HELPFUL.  EVERYTHING WAS CLEAN, CASINO WERE GREAT, WATERSLIDE WAS A BLAST.  VIBE IS GREAT

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3 out of 5
3 star
3 star
3 star
empty star
empty star

the not so good cruise

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 08, 2015

The cape canaveral and the private island stop were a waste of time and when we got to atlantis they said we got there too late to get an umbrella chair. We also were supposed to get something called an adult pod but none knew what it was.

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ella7333
Purser

1 out of 5
1 star
empty star
empty star
empty star
empty star

BAD!!!!!!!!! BAD!!!!!!!!!!!!BAD!!!!!!!!!!!!!!!!!!!!!!!!!

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 08, 2015

Bad!!! Bad!!! Bad !!! Customer service, bad food, bad entertainment Lie on the excursion tickets I have paid $600 for just 2 h in Disneyland   Also I paid $255 for excursion in Atlantis Hotel which I simply could take a taxi and pay $ 40 I do not рекоменд

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3 out of 5
3 star
3 star
3 star
empty star
empty star

service was good with few exceptions

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 08, 2015

our Stewart in our room was awesome!!! he made our trip wonderful! Most of the staff was great, friendly and helpful. a few staff were short especially during dismemberment a could were rude and it was chaotic. I loved stirrup cay that was amazing, however I don't recommend sitting I front of bottom level unless you are prepared to be soaked. The food was good not great, very limited menu choices but service was good! We didn't do specialty dinning as they seemed pricey. The drink prices were high a coors light was 5.95 and with taxes and gratuity it was almost 10 bucks each. I got a bloody Mary one morning and it was 12.95. the ship was nice but there was not much to do. They had bingo but it was pricey, cheapest level was 40 bucks to play 3 regular games, however the callers were great. Most of the activities cost money in addition. There is a pool area but it is very small when you have over 4000 ppl on a ship and one pool for adults and a area for kids. there was 4 hot tubs that held up to 6 people at max. in the H2O there was 2 more the same size that was limited to adults but they were almost never assessable and the pool was usually crowded.  while in port a lot of the service areas are closed most of the bars and dinning were closes while we were in port. if I was to go again I would probably go out of Florida so I was not on the ship as long or just fly into a destination as I felt there was not enough time to explore the islands and there was not much to do on the ship.

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1 - 10 of 517 reviews

More about Norwegian Breakaway


Cabins

Norwegian Breakaway has 2014 cabins and 42 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 13 decks including cabins and venues for each deck.

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Dining

Explore the 22 dining options including complimentary and up charge restaurants.

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Popular tips for Norwegian Breakaway.


xxmac19393
Third Mate

O'Sheen's Irish bar is the best place to go for an enjoyable sit down breakfast. It is also great for lunch, where you can even be served at the bar!

Loved all the restaurants on board including the Buffet! Lots to do for kids.

pskwirut
Deck Hand

If there's a show or restaurant you really don't want to miss, make a reservation well in advance online, or you might miss out. Also, be prepared to spend more onboard than you might have on other cruiselines.

Roll Calls


Norwegian Breakaway

7 Night Bermuda (New York Roundtrip)

Sail Date: May 24, 2015

Ship Name: Norwegian Breakaway


41 Ship Mate app members

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Norwegian Breakaway

7 Night Bahamas & Florida (New York Roundtrip)

Sail Date: Apr 12, 2015

Ship Name: Norwegian Breakaway


37 Ship Mate app members

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Norwegian Breakaway

7 Night Bermuda (New York Roundtrip)

Sail Date: Apr 26, 2015

Ship Name: Norwegian Breakaway


37 Ship Mate app members

View Roll Call





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