NCL Freestyle really is just what we wanted in a cruise. Eat where you want and when you want. The entire staff was incredible and extremely friendly. The entertainment was top notch and we especially loved the Howl At The Moon dueling pianos.
Disappointed in this ship and the cruise line. Disembarked earlier with no explanation as to why. Just received an email several days prior. Poor Communication! The pool was very overcrowded. 1 adult pool for over 4,000 passengers. REALLY? No place for teens to swim. They have to go swim in the feet deep pool with the 5 year olds BUT CHARGE ADULT PRICE FOR THE VACATION. This is my second cruise with Norweigan and I AM DONE!! Now I understand why I choose Royal Carribbean, Celebrity and Princess over you!
Most relaxing vacation ever. Bermuda was just beautiful and we met so many people on this cruise. The staff was awesome and the food was great. This cruise killed the last carnival cruise i was on. Will definitely be back
I liked the cruise , I just would like less al a cart costs. The staff is amazing and pleasant. Loved the balcony room! I liked the drink package, liked the beaches in Bermuda,not enough pools on boat. Ice cream in certain resturants cost extra, kids running down the hallways at 2:30am!
I have been on at least 10 cruises. Mostly Royal Caribbean. Felt that the hostess on Norwegian had difficulty understanding English. Made a reservation for a specialty restaurant. When I went to confirm my reservation it was cancelled (not sure by who). After a little heated discussion a new reservation was made. When I confirmed the reservation again the next day the number of guests was changed from 5-3. I would suggest when making reservations that you confirm them daily.
We enjoyed our week on the Breakaway but we're very disappointed in the pool area. The pools are way too small for 4,000 passengers. We spent our first morning in Bermuda finally enjoying some time at the pool. (All of the pool hogs went to the beach.) This was a major design flaw.
For those who don't like cruises because the short time in port prevents learning about a place, this one is good. Two and a half days in Bermuda gives plenty of time to see everything. Plus, the days at sea provide time to not have to worry about anything. NCL also accommodates solo travelers with daily meet-ups and studio cabins.
But, if you are looking for a high-class or well-designed ship, this is not it. There are too many people on the ship, and you notice it. The chairs are always full, there are crowds and lines at activities, shows, and restaurants, and it takes forever to get an elevator. Additionally, the service, shows, and food is not of a top quality. Maybe NCL's smaller ships are better, but I certainly would not recommend their larger ones. And all of the games cost extra money.
overall it was a fantastic cruise. Ncl has gotten a little cheap with their extras though. I'm not sure if every ship is like this now - but since our last cruise 2 years ago a lot has changed . First - no chocolate buffet !!! Deserts are not as good as they have been in the past - dinner in all three free restaurants is exactly the same as each other each night so there is no variety at all - speciality restaurants are now 29 extra each night ( I remember when they were 5$)
Not enough lounge chairs for the quantity of guests and the running track is a joke - 1/8 of a mile!
The positives - ship is beautiful - entertainment was fantastic - the island of Bermuda is gorgeous ! Staff was amazing - staterooms were lovely - and the atmosphere was great - ice bar was fun and the buffet was what you would expect. Ropes course and slide were great and kids loved that part. The teen club was also great my kids never wanted to leave !!!!
This was the smallest and more expensive balcony cabin ever....and didn't even included a bathrobe.
The safe box was locked from day one and took two days for somebody to come and open it for us.
The battery at the door lock died and we got locked out of the room waiting for somebody to come and fix it. People were smoking at the balconies and the smoke was getting on our cabin, what's the point of a balcony if I have to keep the door lock all the time?
The food at the general buffet was ok, but always the same food, only one night they did Sea food Paella and the rest Mexican or some curry chicken or lamb...if you want better food you have to go to the "especial restaurants" and PAY, which we did...We got the Ultimate Dining Package (UDP), which doesn't include the best restaurants (Sushi, sea food, etc.)...(you call that ULTIMATE????) then you have to make reservations, and all the good times are already taken, so you end up waiting for a miracle to be sited.
The show I pre-booked online was canceled, and we were informed when we got to the cabin....we were unable to reschedule due to the amount of people on the waiting list.
I remember my first cruises, when we were treated like royalty...now I feel like I'm in the subway to New York City...well, to be honest this is the first cruise I feel this way, the one before, with Royal Caribbean, it was great.
I never complain about tipping, but if they will force me to tip $14 per person per day, I expect excellent service...not just OK.
If you want to get a chair close to the pools, you can forget about it...or wake up early, put towels\shirts\shoes and reserve them for the whole day, like most a-holes did all the week...on NCL this is allowed.
I can believe that I had a better experience on carnival than NCL.
I will never book on NCL again.
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