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Liberty of the Seas

5
4.1
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Price: $     Size: L     Refurbished: 4 yrs ago    

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Highly Recommend

CJNay reviewed 29 days ago

What people said about this ship:

"The food was excellent andthe dining room waiters were friendly and efficient." in 63 reviews.

"The ice show, Encore, was wonderful, too." in 30 reviews.

"Royal Carribean Crusie Line goes the extra mile." in 26 reviews.


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Traveled As:
Family w/older children

Room Type:
Suite

Experience:
7+ cruises

4 star
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7 Day Western Mediterranean Cruise

small verified icon Verified Review | Ship: Liberty of the Seas | Sail Date: May 18, 2014

I researched many cruises and read many reviews before selecting a cruise line for our Mediterranean cruise.  The two cruise lines came down to the Disney cruise line and Royal Caribbean.  We had sailed on Disney a couple of times before so we decided to try the Liberty of the Seas.  It had gotten good reviews and was highly ranked.

 

We booked a two bedroom/two bath suite (8414)  as there were 5 of us and all were adults.  The suite also came with a living room and a very large deck (table with 4 chairs and two chaise lounges).  Because of it being a suite, we were entitled to perks such as: priority check-in, preferred tender seating, use of a concierge, the concierge lounge, reserved seating at shows, full menu in suite service and complimentary robes.

 

The suite: The suite itself was very nice but not everything worked.  The master TV remote control did not work, we had 3 phones and not one phone's housekeeping button would work,. A dirty towel had been left on a chaise lounge, the deck table had not been cleaned.  Housekeeping on this cruise was the worst we had experienced in 9 cruises.  Our room steward did not replenish our soaps or shampoo for the first 4 days of the cruise.  We ran out of tissues and the empty tissue box was removed but not replaced.  When asking for anything (such as towels so we could shower), we had to ask multiple times or else help ourselves to the towel cart located in the halls.  No robes were provided in the suite, we had to ask for them (for use to go to the pool.) You could not contact housekeeping as the phone button did not work and no phone number was listed. 

 

Dining: We elected to use MyTime dining and could not have been more pleased.  We always had the same table in Boticelli.  Our wait staff was Alphonso and Jose who took excellent care of us and went above and beyond what was called for.  We found most of the food very good and enjoyed our time in the dining room.  We did go to Chops one night and found the food there (and the staff) excellent as well.  We only ate a couple of times at the Windjammer and found it difficult to find a table to sit at.  We also ate at Johnny Rockets and felt that the experience was overpriced and overhyped.

 

Concierge: Our concierge was Carlos and I cannot say enough good things about him. Carlos took care of errors made by Royal Caribbean on our behalf, he also was instrumental in helping resolve a return airline flight issue for us, he booked all of our premium dining reservations and he personally walked us off the ship so we were able to make an early flight back to the US.  Additionally, the Concierge Lounge provided complimentary cocktails/wine/beer and hot appetizers every night prior to dinner.  We could not be more pleased with the Concierge and the Concierge Lounge.  A much appreciated perk of a suite booking.

 

Excursions: We booked all but one excursion through Royal Caribbean.  The Royal Caribbean excursions were large group excursions on buses.  Not the most personal.  However, the guides that were leading the excursions were experts in their fields.  Our guide to Rome and the Vatican actually worked in the Vatican as a historian/archeologist.  Our guide to Pompeii was an ancient Roman expert who lived near Pompeii.  His insights into Pompeii were phenomenal.  The excursions were excellent.

 

Entertainment: We attended the Promenade parade (which was pretty lame) and 3 of us attended the ice show which they enjoyed.  We did not go to any other shows on the ship due to excursions and the timing of dinner.  We did participate in ice skating and the surfrider activity.

 

The top cruise lines we have gone on are Princess, Disney and Royal Caribbean.  I, personally, prefer Disney as they have such a high standard of quality.  Their entertainment is not to be missed and even the restaurant with its animation is spectacular. The family rooms on the Disney cruise ship are also top-notch as is the food.  But, with Disney, you also contend with lots of children which might not be your ideal vacation.  I would go on another Royal Caribbean cruise again but I would not necessarily make it my first choice for a cruise line.

Cruise Photos

Partial view of balcony Pull out bed in living room Second bedroom

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Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
2-3 cruises

5 star
5 star
5 star
5 star
5 star

Great ship, wonderful cruise!!

small verified icon Verified Review | Ship: Liberty of the Seas | Sail Date: Jun 08, 2014

This was a great cruise! The staff was excellent -- SO friendly and always helpful!! We especially appreciated our stateroom attendant as she was ALWAYS there to help in any way and she kept our room clean and attractive. The food was excellent and the dining room waiters were friendly and efficient. Plus, we enjoyed some exceptional performances at the evening shows. Ports were great, atmoshere was great -- all in all, a WONDERFUL cruise!!!

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Traveled As:
Family w/young children

Room Type:
Balcony

Experience:
2-3 cruises

2 star
2 star
empty star
empty star
empty star

Disappointed in Royal Caribbean

small verified icon Verified Review | Ship: Liberty of the Seas | Sail Date: Apr 26, 2014

I was looking so forward to Royal Caribbean with all the hype I had heard.  I took this cruise as a birthday present, but was disappointed.

 

If it was just one thing, I would have rated higher, but it was many.  Our interactive TV did not work were we could view excursions, look at our account, and the room service menu.  When we called to ask about it, Guest Services never did answer the phone and we had to call housekeeping and maintenace.  We called on this at least three times, each time, trying Guest Services, with them NEVER answering the phone.  We were told that they were sorry, but it just didn't work, but the last day we were out to sea, it worked. 

Also, we booked our big excursion prior to getting on the ship so that we would never have to sit in the line at shore excursions.  When I asked about a disposable underwater camera everyone said that all they had was the high dollar digital camera's.  Only did I find out the day of the excursion that someone said it was at the shore excursion desk. 

We paid money for a balcony so we could go out there and watch the sea, but on a 5 day excursion, the wood had varnish on it for 2 days.

The food was not that great, and the wait staff one night was only at our table at the beginning for the orders and for the desert.  Nothing in between.

I am sorry, but I will never go on another Royal Caribbean again...I have been on Carnival with a much better experience.

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Traveled As:
Couple

Room Type:
Inside

Experience:
1 cruise (first)

5 star
5 star
5 star
5 star
5 star

First Time Cruiser

small verified icon Verified Review | Ship: Liberty of the Seas | Sail Date: Apr 26, 2014

My husband and I recently returned from a cruise on Royal Caribbean's Liberty of the Seas.  As first timers, the cruise far exceeded our expectations.  Our inside cabin and bathroom were larger than expected and our porter, Jaseen was an absolute treasure!  As "foodies" the food and service in the Boticelli dining room far surpassed our expectations!  Unless you are a buffet lover, I would recommend staying away from the Windjammer and Jade Buffet... as it was a typical buffet quality.  The staff throughout the ship were friendly and helpful.  The bar staff were also very friendly and were well versed in making the most delicious cocktails!  I was pleasantly surprised to find ultra top shelf liquor throughout the ship!  We pre-paid for the all inclusive beverage package - which was a definite plus - and I would absolutely recommend purchasing. The Cruise Director, Activities Director and their staff were amazing and there was always some fun activity, and often times several simultaneously occurring on the ship. So whether you were on board to relax or play - Royal Caribbean's Liberty of the Seas is a great vacation!!!

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Traveled As:
Couple

Room Type:
Inside

Experience:
7+ cruises

4 star
4 star
4 star
4 star
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Sandy's and Stan's cruise

small verified icon Verified Review | Ship: Liberty of the Seas | Sail Date: Jul 06, 2014

Prior to the cruise we had 6 weeks of misery trying to get shore excursions booked.  Every time we

called Royal Caribbean consultants they would make us tell them which excursions we wanted and then

at the end they would tell us that their computers were being updated.  After being on the phone for 30

minutes each time.

Finally we asked our agent to do it and she was able to get all the excursions except the first day. We don't understand how they could be full if it was unable to be booked.  We had to take a second choice

for our first excursion. The second day in France was cancelled due to a ferry strike. We were diassappointed about France.

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More about Liberty of the Seas


Cabins

Liberty of the Seas has 1827 cabins and 28 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

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Dining

Explore the 15 dining options including complimentary and up charge restaurants.

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Entertainment

Explore the 60 entertainment options on this ship.

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Popular Tips for Liberty of the Seas


You should plan ahead where to go before arriving on every port. Some are easily accessible through local trains & that will save you money.

Room service breakfast on days in port is the way to go. The buffet is packed with everyone wanting to get off the ship early.

The salad at the Cafe on the Prominade was great. Fabulous amaretto cookies at Sorrento's.




Roll Calls


Liberty of the Seas
21
Members on Cruise

13 Night Transatlantic Westbound (Barcelona To Ft. Lauderdale)

Sail Date: Oct 26, 2014
Ship Name: Liberty of the Seas
Elliot
+ 20 Ship Mate app members

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Liberty of the Seas
18
Members on Cruise

10 Night Bermuda & Caribbean (Cape Liberty Roundtrip)

Sail Date: May 06, 2015
Ship Name: Liberty of the Seas
18 Ship Mate app members

View Roll Call »

Liberty of the Seas
17
Members on Cruise

10 Night Bermuda & Caribbean (Cape Liberty Roundtrip)

Sail Date: Oct 22, 2015
Ship Name: Liberty of the Seas
17 Ship Mate app members

View Roll Call »




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