We loved our trip all the crew was very helpful and friendly. There was more things to do on board the ship then we had time for. Plenty to do on board or not and just rest and soak up the sun and sea.
As a newlywed couple who had just gotten got married the day before, and also had never cruised before, we did not know what we were getting ourselves into. We loaded the ship and set off on our week long voyage. From the jump I was all for it. The cruising, the destinations, and the cruise back home, we were all too excited. I loved every minute of it and did not want to come back home. The entertainment was live, the food was great, and the overall staff whether it was our stateroom attendant or dining room staff or just overall staff, everyone was polite and friendly and made sure we were enjoying ourselves.
The food was the most rewarding. The customer service was outstanding. I had the most exciting vacation to date. The room was clean and all of the service personnel was quick to ensured you received the best service. I booked another cruise on the ship. I am looking forward to cruising with Royal Caribbean again.
Royal Caribbean for us is the only way to cruise. We've tried others, but we always come back to what we consider to be the best. Three of my husband's sisters cruised with us on this cruise - birthday presents - and they loved it. For two sisters, it was their first time cruising and they'll be back. An eighty year old and an eighty-five year old - how's that for being first-time cruisers?!!!
RC staff are always smiling and our stateroom attendants were always singing. How can they be singing? First thing in the morning and they're cleaning everyone's rooms and bathrooms? But there they are singing and joking with each other - smiling from ear to ear. What a glorious greeting we had each morning.
This cruise went to the Western Caribbean and the stops were terrific. We did the Big French Key island tour on our first stop and it was definitely not worth it. It did not have "beautiful clear blue waters" - the water we had to swim in was murky and muddy - we sank up to our ankles in gunk - very unappealing and I didn't even want to put my body into the water. Definitely not up to RC standard regarding their tours.
Costa Maya was fantastic - we did the 8-hour day trip to the ruins and we were not disappointed. I would suggest taking some extra snacks to eat; the sandwich we were given was on basic white bread, with a small piece of cheese on it and it hardly gave any sustenance which was needed as we climbed up the ruins.
Cozamel would have been fabulous had we taken a tour but we went in and out of the jewellery stores (don't do it!!!!) trying to "win" a raffle that the ship's entertainment bloke runs. Do yourself a favour and do one of the tours. We heard that the beach and snorkelling tours were fabulous.
The staff on board were all very friendly and efficient. The service in the dining areas was excellent. The food was good. The ship itself was very pretty and well kept. The shopping was not so good. We would cruise Royal Caribbean again without pause.
The best part of the cruise was the Tidal Wave water slide. It was a lot of fun! The dining room was beautiful and service was great. The waiters made us feel special. The entertainment wasn't what we were hoping for - too many comedians, but they were good. The headliner show Saturday Night Fever was slow and really not family friendly because of scenes of fighting and some of the costumes. Some of the venues were too small for the amount of people. Ship was beautiful and we really enjoyed the cruise. The biggest complaint would be that they cancelled Grand Cayman.
The overall experience was above and beyond our expectations. From embarking until we arrived back at to our home port was perfect. The only reason I didn't add disembarking was because we didn't want to get off. There is always something to do no matter what your past time activities. Sun, sports, water, dancing, ice skating, broadway plays, shopping, casinos, bingo, game shows, comedy shows. I think the best part is if your tired you go to your room and take a nap. Its all up to you. Eat when you want, sleep when you want, and play when you want. Perfect vacation.
We were disappointed and some of the reasons are the food quality has went down and we think it is because they are trying harder than ever to sell you on paying upcharge for their specialty restaurants onboard. Another huge disappointment was that they cancelled going to Grand Cayman and excuse did not hold water, about having to use dinigies or small boats to get to shore because no pier to dock at and said weather was bad, well other ships we talked with people on them said weather was great sunny no wind ect. Another problem was we only received 75.00 onboard credit and was supposed to be 125.00 and received no compensation for any of the problems mentioned above.
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