Beautiful ship, great crew, lots of fun activities, excellent food (although I would suggest a little "Tex Mex" and BBQ to be included in the menu, as well as using real eggs for making scrambled eggs and not the powder kind.
We had a fabulous time on this ship! I honestly could have spent more days at sea. The food was great and service incredible! There were so many activities onboard from BINGO to rock climbing to the slides (great for both adults and kids) to unique entertaining shows in the evening. We loved the Royal Promendade which was a visually appealing row of restaurants, shops and bars. Although the cabins are small, I definitely recommend going for a balcony because it was worth it. We will definitely be back!
Royal Caribbean delivered superior customer service as always, with wonderful food and onboard entertainment. We had the good fortune of being upgraded which greatly enhanced our vacation also ( yes it does happen!). Disembarking was a nightmare however due to slow customs. It took in excess of 3 hours to disembark and cost us our shuttle as well as a missed flight.
To improve in the food service: having variety of fresh juices in the morning at the Windjammer. Also having another waffle station. If I remembered, there was only one. Main dining we had it in Michael Angelo; Overall food and customer service were great.
Having activity sheet in the room was very helpful. Recommendation: add the activities in the room TV such as channel 17 or so...
Immigration services may need to be streamline to move in the fast pace. Recommendation: Can it be done in the ship?
Loved it all. The food was good and readily available, the sports deck was a lot of fun, and the room was spacious with a fantastic view. I'd definitely recommend a sailing on this ship in a junior suite.
We had a great start to our vacation. From day one it was amazing the staff, the food, the cabin, the ship it was all amazing. The activities on the ship are so many that you really don't get to do all of them. But the shows are wonderful and the theme parties where fun. It was an over all AMAZING experience.
We loved being on the ship. It was pretty crowded but there was always a place to escape when needed. I didn't swim as much as I might have if there were less people. We never had any problems. We really enjoyed ourselves.
The excursion in Jamaica to swim with the dolphins was great. The food and the wait staff were also great. There was a mix-up concerning our notification for the excursion to Tulum, so our group missed getting on that tour. We were sent on another tour and were refunded the difference of the prices. The cabin attendant was also very good. I would recommend the cruise, but would probably caution them about the excursion information supplied on the "tickets', perhaps telling them to check all details beforehand.
Everything was great with the exception of the disembarkation. Had to wait in long lines on board and opted to carry our own luggage off to speed things up. As we were traveling with children, we had to ask for milk at meals with the exception of breakfast. Really think it should be readily available for all. All in all everything was quite enjoyable.
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