Jewel of the Seas

3.8 out of 5
Price: $ $ $ $     Size: L     Refurbished: 9 yrs ago    
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About Jewel of the Seas

Jewel of the Seas is a large ship, carrying 2501 passengers and 859 crew, and sails from Civitavecchia (Rome), Italy and San Juan, Puerto Rico.

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Recent Review

Excellent 7 day cruise

The ship was clean and beautiful. Our stateroom was great. The food was absolutely delicious.... Read more
Read 1399 Jewel of the Seas reviews


Contributor Level: Purser
3 out of 5

It was okay

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Sail Date: / Traveled As: Couple

The staff was very friendly. The food wasn't good even in the restaurants you had to pay an upgraded fee for. Everything tastes frozen.  The beds were extremely uncomfortable. Felt like we were sleeping on plywood. 

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Contributor Level: Purser
5 out of 5

Excellent 7 day cruise

Verified Review
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Sail Date: / Traveled As: Couple

The ship was clean and beautiful. Our stateroom was great. The food was absolutely delicious. Our servers Amol and Teddy were absolutely the best. Amol would always give us his recommendations and provided for something extra. Everybody was super friendly and courteous. One thing that I wished was to have better news programming on TV. 

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Contributor Level: Purser
4 out of 5

Jewel of the Seas

Verified Review
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Sail Date: / Traveled As: Singles/Friends

The crew were wonderful except for our late boarding and no porters helped us with our luggage.  There were a lot  of men standing around and not one offered assistance.  That was my only problem.  My time dining was great.  Chaps specialty dining was OK.  I was supposed to get a petit filet mignon and it didn't look or taste like filet mignon but the service was excellent.  Victor, our room person was fabulous.  Very good cruise!

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Contributor Level: Purser
4 out of 5

Mostly good

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Sail Date: / Traveled As: Couple

Small ship which made it very easy to get around.  Also made it easy to bump into those we met on excursions. Cruise director and activity staff were awesome.  Our waiter and his assistant along with our dining room bar attendant made this trip even better.  However regular bartenders were rude and had an attitude. Only other issue was that they screwed up the compass one day and put casual dining instead of formal.  Luckily everyone on the ship got the same mistake.  The costal sail and snorkel to the Pitons in Saint Lucia was an amazing excursion.  Stunning views and snorkeling with actual fish. Dolphin swimming in Saint Kitts was awful and not at all organized. 

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Contributor Level: Purser
3 out of 5

New Year's Eve on Jewel of the Seas

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Sail Date: / Traveled As: Couple

Overall we had a relaxing vacation on RC's Jewel of the Seas.  The staff was excellent and we really enjoyed the trip. Our servers Mario Sual and John Castro - always were prepared when we arrived in the dining room. We kept requesting them to be our servers each night. They got to know us, gave us tips about the ship!  Mr. Marko in Latte-tudes makes the best espresso drinks - with much humor!  He too offered suggestions about what to do in each port.  

Happy

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Contributor Level: Purser
3 out of 5

Family Cruise

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Sail Date: / Traveled As: Family (older children)

We really enjoyed a couple of the island excursions, particularly snorkling on Dominica and Barbados, and the Jeep excursion on Antigua!  The Whale watching excursion on Grenada was too long and should only be billed as dolphin spotting, as there are no whales that time of year to spot. The Jewel of The Seas was smaller than I expected and not quite as nice as our Carnival ship last year (The Valor).  Our staterooms were much smaller even on a similar level as the Valor and the dining rooms and amenities were not as plentiful or as nice as on The Valor.  We also experienced rude staff, poorly trained staff, long waits due to understaffing, many staff who did not have answers to simple questions, etc., making our overall experience not what we would expect for paying more this year with Royal than we did last year with Carnival.  I will probably not try Royal Caribbean again and will not recommend it to others as well.  

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Contributor Level: Purser
5 out of 5

Jewel of the Seas

Verified Review
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Sail Date: / Traveled As: Couple

Cruise was excellent.  Great islands to visit, food and service on ship was great.  Only downfall of the ship was the lackluster entertainment, but we made do.  If they stepped up the entertainment, the cruise would be one of the better ones we ever took.  Hats off to the service folks on the ship, they bust their butts and do wonderful job. From our servers to the state room attendant to the bar tenders, great job folks.  You understand what service is all about! 

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Was this review helpful? 2
Contributor Level: Purser
3 out of 5

Thought it would be better.

Verified Review
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Sail Date: / Traveled As: Family (young children)

This was my 9th cruise but first on Royal Caribbean. We had high expectations for this cruise but were disappointed.  The food choices and quality of the food were lacking. Also, the customer service was not as good as expected. The other cruises I've been on had very attentive, helpful and hard-working staff-unfortunately, that did not seem to be the case for this cruise.  I feel if more resources are invested in improving the customer service and food quality then the overall experience would be greatly improved.

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Was this review helpful? 3
Contributor Level: Purser
3 out of 5

Older Boat

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Sail Date: / Traveled As: Family (older children)

An adult family vacation was the purpose of this cruise. It is an older Boat that had alot of rockiness on the seas the entire trip. Sadly I was very ill with motion sickness. I have cruise Royal Caribbean before and previously enjoyed the Broadway at Sea option with better stabilizers. This boat did not have this, but I could not find a Southern Caribbean cruise on a newer version for some reason. I will have to try it again.

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Was this review helpful? 3

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Explore Cabins

Jewel of the Seas has 1055 cabins and 24 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 160 sq. ft.
Avg. Cost: $111 per night

Avg. Size: 188 sq. ft.
Avg. Cost: $130 per night

Avg. Size: 173 sq. ft.
Avg. Cost: $179 per night

Avg. Size: 590 sq. ft.
Avg. Cost: $314 per night

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Deck Plans

Explore the layout of all 12 decks on
Jewel of the Seas.

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drewfree
Contributor Level: Purser

If you like to drink a lot, a beverage package may be something to consider. The cost of a beer is around $6.00, a mixed drink $7.00, and a glass of wine $7.00. FYI: gratuity's are added on for any purchases you make at the bar.

emilylwheeler
Contributor Level: Third Mate

The Solarium pool area was less crowded than the main pool on most days. The Sea View Cafe was a little hidden gym up on the 12th deck that served made to order diner food - great for a quick snack, especially when the Windjammer was closed between meals!

jenniferwaller
Contributor Level: Purser

The Seaview Cafe has the best chili ever!!!

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$

Price

L

Size

May 2004

Built

9 yrs ago

Refurbished

2501

Total Passengers

2.91

Crew to Passenger Ratio

12

Number of Decks

1055

Total Cabins

24

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