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Jewel of the Seas

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Price: $     Size: L     Refurbished: 8 yrs ago    

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What people said about this ship:

"The food in the main dining room and in the Windjammer was delicious and the service..." in 115 reviews.

"Cruise director was great!" in 36 reviews.

"...of twenty-four hours a day, whether it be in the specialty restaurant s( Chops was a delight!" in 8 reviews.




1108 reviews from our community




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3 out of 5

Jewel of the Sea, Alaka Cruise

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 22, 2015

Once we got on the ship if was wonderful! However, there was a glitch in Vancouver and we stood in line for four hours. There was one little lady that yelled at everybody was very rude. I'm not sure if she was an employee of the pier or just who she was, but she had alot of people upset. But other than that it was a great cruise and I would recommend it!

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oaklda
Purser
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3 out of 5

Loved he Ports of Call but Ship need update

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 16, 2015

Loved the ports of call on this cruise, but halls of ship smelled musty and room was not cleaned when we arrived.   Boarding process was slowed by long lines.  San Diego is not a regular stop.  This was a repositioning stop.  We were told by other passengers, that many of the crew members had left ship in San Diego for other assignment and so we had many new crew members.  I think this was the reason the room was not as clean (very dusty and obvious not dusted for days), the staff not as friendly, and the food not as good as on other RCL cruises we have taken.  Sailing was smooth and boarding and unboarding were smooth at other ports.  We did have engine problems in San Francisco which delayed getting to next port by 6 hours and many of the excursions were cancelled.  Money was refunded for cancelled excursions and some were added, but it was a trip interruption.  We had not sailed RCL for sometime and were disappointed it was not as good as we had remembered.

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2 star
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2 out of 5

How Not to Run a Cruise

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 16, 2015

Many promises, little fulfillment. Very poor service for wheelchair services. Poorly maintained staterooms and some common areas. I've seen closets that were larger than our balcony room. Little room to move around in the room, had to store our walker in the shower.  Most staff were friendly, but were poor to followup on requests. Inadequate space for attending programs. Some of the poorest "show" entertainment we've seen on several prior cruises.  Food was spotty, some good some not so good. Ice cream dispenser was always breaking down. Served lots of pork dishes. MyTime Dining, that required additional in advance funding was a farce. We'vr had far better cruises that cost less.

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4 star
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4 out of 5

Great ride and great visits....

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 16, 2015

My sisters and I wanted to spend some quality time together and decided a repositioning cruise would suit our needs...six days together from our own 'home port' of San Diego was a perfect event.  I had not done a Royal Caribbean cruise before and am happy to report that it was a pleasant experience overall and part of our pleasure was that the head of guest services heard our plea for space before we sailed and, as there was a sudden cancellation, we were accommodated well above our expectations: veranda room on deck 5 to a Jr. Suite on deck 10.  Needless to say, Guest Services outdid themselves on our behalf during a hectic and overwhelming boarding process.  We were in our new cabin before muster drill!!!  We took our meals in either the dining room (my time...) or the Windjammer Café aboard the Jewel of the Seas.  The food was tasty, appropriate temperature, and abundant choices prevailed in both dining rooms. Our service there was also excellent and attentive.

Cabin as originally assigned, deck 5 (#7550), while intended by us to serve three as it had a 'couch/sleeper' was upon arrival,  woefully small and totally inadequate for even two average size individuals.  It would have been hopeless for three for six days.  Serious failure on the part of the cruise line in configuring adequate space is a drawback I would point out to anyone considering this ship.  Our 'upgrade' literally save our cruise from disaster.  Also, even the Jr. Suite had only two outlets for use and none in the bathroom.  This seems a little stingy given our proclivities today to be constantly plugged in to something.  A bathroom outlet is not a luxury....it is a necessity today.

  We honestly didn't partake in any much of the onboard 'fun and games' which cruising has become to symbolize.  We did take in two of the shows -- they didn't suit my taste as they were a little too razzle dazzle Vegas style with overly amplified music, strobe lighting and blindingly vivid colored costumes.  The evening music in the atrium area as pleasant and enjoyable to listen to and was audible from any deck area in the immediate vicinity.  Shopping was plentiful with constant sales and promotions.  Shore excursion offerings were varied and generally reasonably price, though we one did one.  It was excellent and a good value.

Overall, it was a pleasant experience given that it carried its full complement of passengers....large ships do not appeal to me, but except for the embarkation and the debarkation I never felt overwhelmed by the numbers.  I am simply a traveler who prefers a smaller more personalized experience if traveling with a group.  I'm also willing to pay the cost of those voyages when necessary.  I choose by itinerary primarily not onboard party offerings.  I was pleasantly surprised and pleased to not that Royal Caribbean does not cater to children and their needs.  This is a plus...there were plenty of children, young and parent dependent but they were with families who provided the needed care and entertainment.

I have traveled on Carnival (nevermore!!!), Holland America, Renaissance and Seabourn cruise lines in the past. I am a senior retired professional woman who does travel extensively independently and with spouse. 

*** EDITED 5/27/14 BY COMMUNITY MANAGER ***

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3 star
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3 out of 5

6 Night Pacific Coastal Northbound

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 16, 2015

The boarding process took longer than any of the 30+ cruises that I have been on. The food was a little disappointing. We ate at the Chops Grill, the sides were fine but the steak which was ordered medium well came out beyond well done and tough. Our cabin was only surface cleaned. We found dirt and dust around the TV and on the floor between the bed and balcony. Overall the cruise was fine and I would recommend it.

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claudias5
Third Mate
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3 out of 5

Mixed Experience

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 16, 2015

This cruise was chosen primarily because of its west coast itinerary. All was fine until San Francisco when one of the turbines developed problems causing us to leave more than 7 hours late. This led to a virtual elimination of the visit to Victoria Island, a tour cancellation and a missed visit with our friends who live there. While the captain did his absolute best we feel the real cause for the delay is likely RCI's deferment of an expensive overhaul which was probably recommended months ago. As usual it's all about money. 

The dining in the specialty restaurants was needed because the dining room fare was completely unsatisfactory. It is our belief that dining rooms on ships will disappear over the years, giving way to the "food courts" and specialty options.

Cabin was fine but the old round showers just don't fit my husbands 6'4", 220lb frame. Don't think we'll go for that again. We chose Cabin 9654 because of the extra sized balcony which did not disappoint. Cabin steward, Cromhill (sp?) was excellent and most accommodating. Super bartenders everywhere we went.

Since we're expats retired in Mexico we also have a great deal of trouble with RCI's website which insists we speak Spanish or makes it nearly impossible to maneuver around, and lastly, totally impossible to respond to their final e-mail asking about our "experience". 

We did hear that this ship is due for a makeover next year which it dearly needs but our guess is the bathrooms won't be changed so be aware. After this, our 36th cruise, I suspect RCI won't be in the running in the future.

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jackcornell
Third Mate
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4 out of 5

Problem with the ship

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 16, 2015

The cruise was very good except for the engine problem in San Fran. Left 8 hours late. Set sail at 2 am in the morning.. Had very little time in Victoria. Food was excellent.

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2 star
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2 out of 5

This is not my first time on RCL

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 02, 2015

I expected this cruise to be better than it actually was.  On a cruise, one of the things you look forward to is the food.  A crabcake should no taste like tuna, nor should a steak be 1/2 " thick.  On the last formal night of the cruise where typically prime rib and lobster are served, you should not be served tiny shrimp and imitation lobster as an appetizer. The lobster tail was less than 4" long.  You could eat it in 4 bites.  The best meals that we had were in Portofino which has an upcharge. The Windjammer Cafe was too repetitious and overcooked the omelets.If you got a piece of toast to go with your breakfast and tried to butter it, it would crumble as it was more like melba toast than toast.  We eventually only ate breakfast and lunch in the Dining room as you could get a good omelet for breakfast and a fabulous made to order salad and order an entree  to go with it.

On the other side of the coin, the service was great.  The waiters, bartenders and room stewards were extremely attentive. We did meet an angry husband whose wife was extremely sick and had called the guest relations desk and his needs were not met after almost an hour of waiting for some help.

The excursions bought from RCL were not worth the expense. Of the the tours which we took that were 2- parters, one was good and the other place was  terrible. Passengers that booked a taxi and asked to be shown around the area not only saw more, but also paid a lot less. The next time we cruise, we will go on our own and not pay the cruiseship line for something that they don't even provide.

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2 star
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2 out of 5

RCCL cruise

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: May 02, 2015

RCCL Needs to step it up Improve food quality and variety. better entertainment onboard activities.  More ports of call on a 14 day cruise

No ice cream after 9 pm

no food from 9 pm to 11pm food from 11 to 2 am not fit to eat

buffet was same thing every day, no deli to get a fresh sandwich luke warm food pancakes would not melt butter

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4 star
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4 out of 5

Jewel of the Sea

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Apr 25, 2015

The ship is very clean and the cruise director worked very hard to please all of us; most of employees were very friendly and worked very hard from state room,  dining to evening shows. 

The front desk were very accommodating after unexpected incident; he gave us credits and free dinner at specialty dining. 

 

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Cabins

Jewel of the Seas has 1055 cabins and 20 categories. Explore each cabin type and read cabin reviews from the community.

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Explore the 12 decks including cabins and venues for each deck.

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The Solarium pool area was less crowded than the main pool on most days. The Sea View Cafe was a little hidden gym up on the 12th deck that served made to order diner food - great for a quick snack, especially when the Windjammer was closed between meals!

The Seaview Cafe has the best chili ever!!!

Bring lots of books and things to do. Library and game room was a farce. Most of the places for people to socialize were bars! Did have some good small size musical groups, but not nearly enough space to accomodate people wanting to listen except for balconies on several higher floors.

Roll Calls


Jewel of the Seas

15 Night Panama Canal Eastbound (Los Angeles To San Juan)

Sail Date: Oct 10, 2015

Ship Name: Jewel of the Seas


41 Ship Mate app members

View Roll Call

Jewel of the Seas

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail Date: Jun 05, 2015

Ship Name: Jewel of the Seas


30 Ship Mate app members

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Jewel of the Seas

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail Date: Jun 12, 2015

Ship Name: Jewel of the Seas


28 Ship Mate app members

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