Overall, the ship was in great condition and well run. Captain Liz runs a tight ship. We learned that Captain Liz is only 1 of 5 female cruise ship captains in the world. We saw her quite often as she willingly engaged with the passengers through the cruise. The voyage was quite smooth, however as a former Navy man, I was hoping for a little bit of rough seas so I could reminisce. The only negative with any cruise is that once you familiarize yourself with the ship, the cruise is over.
Ship is in good condition. Our cabin steward took really good care of us. The buffet was satisfying, dining hall have good service, the singer from England was wonderful, we went again to see the second show. A lot of Latin music, can't help not to dance especially Merengue. The bartender at Schooner made us a fantastic sangria, Romanian style.
Great ship, newly refurbished. Helpful staff. If you like days at sea, this is an itinerary for you! We particularly enjoy the rhythm of life at sea and found this cruise really relaxing. Ponta Delgada is beautiful!
We had a wonderful experience with our Jewel of the Seas cruise, everyone was professional, courteous and helpful. We had a wonderful waiter, Glenn, who made our dining experience top notch. We also had dinner at the Chops Grille, which had excellent food and service. Getting off and back on the ship for excursions were seamless. Entertainment was excellent.
New port every day, but enough time in each port to explore that city. Ship seems a little old, and could use some touchups. Food and entertainment was mediocre but the service everywhere is excellent.
The cruise was very well organized, timely schedule and good service. I'm concerned though with what appears to b e a 1 man show cruise. The captain did not show up at the captains night. I understand that the weather was not good but it took no more than 10 minutes for the staff to present itself. The captain never showed up on the "captains night". His personnel should be competitive professionals who should be able to take control of the ship for at least 10 minutes! The menu at Tides must be more diversified and offer "finer" dinning options. After cruising wih Carnival twice, Cunnard, Holland America and NCL, The Tides dining menu was somewhat deceptive, good food though, but must improve in quality offerings. Wind Jammer was excellent with better offerings and more diversified.
Room steward was pleasant and accommodating. Our cabin was comfortable and had plenty of storage space.
When we expressed our concern regarding disembarking in Turkey, the service desk person lacked concern. My husband has mobility issues and there was nothing available (unlike other ports) for transportation to the terminal. He had to rest periodically until we saw several buses (which were unmarked) and asked if they would take us to the terminal. A number of guests were also having a difficult time with the walk and I let them know of that the bus was available. One man was having great difficulty with breathing and I was concerned he was having a heart or pulmonary attack. We all thought the buses were for tours. An unfortunate situation that needs resolved with the many guests with medical problems.
We sailed on Sept. 30, 2016-Oct.9, 2016 on Jewel of the Seas for a Mediterranean cruise and had an incredible time! The room attendant, Florendo, our wait servers, Freddy and Melroy and bartender, Abbie were amazing. They bent over backwards to please us. Our junior suite was big enough for my 2 grown daughters and myself. (1 drawback was the pull out bed was made for a child, not for an adult.) The food, the drinks, the cleanliness and the staff of the ship was outstanding. We definitely would cruise on Jewel of the Seas again. We were spoiled by the crew and being home we certainly miss having our every whim catered to. Exceptional stay on Jewel of the Seas.
If you like to drink a lot, a beverage package may be something to consider. The cost of a beer is around $6.00, a mixed drink $7.00, and a glass of wine $7.00. FYI: gratuity's are added on for any purchases you make at the bar.
The Solarium pool area was less crowded than the main pool on most days. The Sea View Cafe was a little hidden gym up on the 12th deck that served made to order diner food - great for a quick snack, especially when the Windjammer was closed between meals!
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