So first the high- great SERVICE! Crew members knew our names after the first meeting! Ship was clean, and organized and always in good standing. the dining was the best I have experienced of the 3 cruise-lines I have traveled. Our room was thoroughly cleaned and organised for us 2 times a day. The casino was quaint, and the atmosphere comfortable- I payed at the tables every night. All the staff and crew we encountered were first rate.
Now the low..... get your ice cream by 9:30pm- after that ..... NO ice cream on the entire ship. I spot for coffee 24/7...... 1 small pot or snacks pizza, cookies etc. till 2 am. The shows could be better- they did not capture our interest
we had a great time aboard the Jewel of the Sea Mediterranean Cruise. Would do it again in a heartbeat. This was our very first cruise so we did not know what to expect. The staff was very friendly and helpful! My sister was feeling well after our Athens excursion and our room attendant was very helpful. He brought us some ginger ale :) (Thank you). We had the best servers Shakar and Leonard. Everything was great. My only critique would be the high priced beverage packages.
Jewel of the Seas was clean, spacious and the crew was top-notch. Boarding was a breeze and we were in our stateroom in just minutes. We were immediately invited by our stateroom attendant to have lunch at the Windjammer Cafe - he saw we were tired, hungry and jet-lagged from our flight from Boston. While we were out, Sandy made-up the bunk-bed so our children would not have share a bed.
Dinners in the main dining room were top-notch. We loved the local flair of each port in addition to alternatives in case not everyone in the group wanted to try ratatouille (I did and it was good!). Our servers Francisco and Pavlo took great care of us - we loved their stories of visiting the ports and cool things we should look for.
Main pool area was extremely crowded on cruise dates (as is the case with most cruises) but we found other areas to sit outside and enjoy the sunshine - just a short walk fro the pool. Outdoor bartenders were fantastic. When I told Tonica that this was the first time I splurged on a drink package, she made us the most delicious fruit drinks - always asking our likes and knowing what to put in.
Evening shows were fun - comedy/magician headliner was great. Theater was very modern feeling and spacious. Enough bar space not to have drinks get in the way of the show.
Ports were all fun on the ship - a real variety of options allowed us to get out early for some and see everything, or just leisurely wander around the port city in others. It was nice to mix it all up.
Kudos to the Jewel Of The Seas Staff. This was our 2nd time with RCI - and they have set the standard very high
We loved the ship's spa! The food was great and the bed's were very comfortable. The ports of call were amazing and we did a shore excursion each day. I wish there were more chairs by the pool. We had to be at the pool by 8am to get a seat.
The cruise overall was very good. My family had a fantastic time seeing all the ports and even the time on the ship. I did not provide a perfect score due to some inaccuracies on our final statement of onboard expenses and also dinner in the main dining room gradually declining over the course of the week.
Favorite part of the cruise was the stop in santorini, however, the tender took so long that we only had limited time left to explore the place. Santorini is a beatiful island and we ship could've stayed a little longer than scheduled considering how slow the tendering process was.
The food selections in the Windjammer need to be changed. They serve the same food everyday!!!! Crew are great, but the place look yucky. I saw one Caucasian lady pick up the cookies with her hands even though the crew handed her the serving tong.
My husband and I have been on about 25 cruises and this was definitely our worse experience.... And our most expensive at that!
We were tied into the itinerary so we didn't have another choice but to go on an old RCCL ship...
food mediocre, service mediocre no pool chairs (people with towels on the floor everywhere) 1 soft serve iceream station which by the way closes when windjammer closes.... I went to get iceream after returning from a port and it was closed... Wow!!!!!
after coming back from a port at 9:30 pm the windjammer closed at 10 & there was nothing to eat.... The little snack station in the adult pool is horrendous!
Also got kicked out of the adult jacuzzi at 10pm after getting back at 9:30 from port....
seemed like everyone we spoke to was unhappy with their cruise experience.
Very very sad... Royal used to be my favorite, but it seems like only if you cruise the large new ships will you get that awesome experience.... I'm tired of the Caribbean which is where the new ships sail....
If you like to drink a lot, a beverage package may be something to consider. The cost of a beer is around $6.00, a mixed drink $7.00, and a glass of wine $7.00. FYI: gratuity's are added on for any purchases you make at the bar.
The Solarium pool area was less crowded than the main pool on most days. The Sea View Cafe was a little hidden gym up on the 12th deck that served made to order diner food - great for a quick snack, especially when the Windjammer was closed between meals!
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