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Jewel of the Seas

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Price: $     Size: L     Refurbished: 7 yrs ago    

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What people said about this ship:

"We enjoyed the food in the main dining room." in 106 reviews.

"The Cruise Director, Dennis Charles and Elvis, The Activities Director do an exceptional job." in 34 reviews.

"I must praise the wonderful service given to us from Royal Carribean 's Jewel of the Sea." in 21 reviews.




1063 reviews from our community




5 out of 5
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Can't wait for the next one

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Mar 14, 2015

I went on this cruise with my girlfriend and we enjoyed every second of it. There was so much to do on the boat such as: musicals, comedies, game shows, gambling, themed parties, indoor and outdoor pools, spa, gym, and the list goes on. The staff made the cruise that much more enjoyable. You can tell that they took pride in their jobs. The islands were absolutely beautiful and joining a few excursions made it easy to travel and discover the hidden gems within the islands. The only island we did not enjoy was Martinique. The people were rude and were not happy to have the cruise passengers' business, unlike the other islands. We are already looking at when is the next time we can cruise. We are sticking with Royal Caribbean.

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3 out of 5
3 star
3 star
3 star
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Jewel of the Seas Review

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Mar 07, 2015

Although the destination islands and day excursions were very enjoyable and the main reason we'd booked this ship, the ship itself had fewer amenities than what we'd previously experienced with other cruise lines.   There was no chapel for weekend church services, the inclusive dining options were minimal, noon meal at the Windjammer was sparse with meat selections, one of the pool tables would not self-level (thus we were unable to play) and the miniature golf course was in need of repair (torn and very wrinkled turf).  On a positive note, the staff were top-notch and very jovial and attentive, assuring that all on board had a wonderful experience.   Evening entertainment as also top-notch as well as all planned activities throughout the day - nice variety for all ages!!

The ship was clean and nicely decorated...good experience overall.

 

 

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5 out of 5
5 star
5 star
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Second of a back-to-back cruise.

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Mar 07, 2015

Great service, lots of activities on ship, excellent ports-of-call.  My only complaint is the cost of drinks such as the $14 Pina Colada that my wife got at the pool.  Only one day at sea, so we did not do much drinking on board.

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Towel animal St Thomas

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2 out of 5
2 star
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Rocking and Rolling and Poor Communication with Beverage Packages

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Feb 28, 2015

I think that due to the short distances between islands on this cruise, that slow speed was required, but also with slow speeds, I don't think stabilizers were effective or were not deployed thus giving the ship a constant rock and roll movement that kept you feeling like you were a "drunken sailor". Since I am not an alcohol drinker I found the sensation quite disturbing and I spent 22 years in the Navy. The seas were not that rough but we still experienced quite a bit of constant side to side movement. I thought the beverage package (sodas and water) was expensive at $156 but was told when we boarded that a second package would be at a 50% discount. We bought two, but as we reviewed our bill at the end of our cruise we had been billed for two packages with no discount. I called customer relations and was told the discount only applied to the next higher priced package. After several conversations the discount was applied, but this appears to be poor communication between sales officials and sales personnel offering the packages. We ended up spending an additional $400+ for this cruise over and above the price of the cruise. We will more closely review additional costs before we book with Royal Caribbean again.

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jim2pv
Purser

5 out of 5
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2015 Cruise

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Feb 21, 2015

This was the best cruise we have ever been on and we hope to be on another one soon.

The ship was great. There was plenty to do on the ship as well as excellent excursions.

The entertainment was first rate and the cruise director was great.

The room was plenty big and the large window was wonderful.Our attendant was excellent too.

We would recommend this cruise highly.

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4 out of 5
4 star
4 star
4 star
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Review of recent sail on Jewel of the Seas

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Feb 21, 2015

Overall the cruise was fine.  It has been some time since we last cruised and I'm assuming like everything else in this world, the service has gone down to what I expected and received in the past.  We sailed on RCI for the first time based on the high reviews that the cruise line received but were disappointed.  We received higher service on Celebrity. The ship is old and needs lots of upgrading although prices do not reflect this.   Although the food was mid grade, at bes,t for breakfast and lunch, dinner was exceptional.  The young people working breakfast and lunch looked like they were walking around in a daze or too busy chatting with each other to clean and clear tables.  More than once we had to ask.  Maybe the problem was that there were no supervisors on the floor.  On the flip side, the more senior waiters at dinner provided exceptional service.  Asked the front desk to print our boarding passes and was told rather rudely that we had to buy and internet package.   This does not happen at hotels and I consider the ship a floating hotel.  Neither the cruise line or Cruises Only ever informed us of the two formal nights on the ship.  Thankfully, I had brought a long summer dress and my husband had packed a jacket even though we were told on the website that this was all informal dress.  As for the RCI website and actual ship reality, night and day on several issues.  RCI either needs to do a better job of training their phone personnel and update the website to match what actually happens on the ship.  Overall, happy to cruise and had a good time but have a downgraded opinion of RCI.

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pgraeve
Purser

2 out of 5
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???Jewel of the Seas???

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Jan 31, 2015

We are diamond members with Royal Caribbean and have had many other cruise experiences with other lines.  When we booked in October, 2013, the first port of call was listed as Tortola.  As the departure date neared, the port was changed to St. Thomas.  So glad we checked, since we were planning on meeting relatives in Tortola.  We called RC and their "offshore" representatives are not always able to comprehend what you try to communicate.  PLEASE get these reps back in the US!

Once onboard, we were not able to book excursions from our stateroom since the RCTV was not working, so we had to wait on a long line at the Shore Excursion Desk to book what we wanted.

The "free" internet is free because you can't get onto the internet.  After complaining to Guest Relations, we were issued a 1/2 hour credit, and since the claim is business friendly and we had to work, we also purchased two additional hours.

There is an inconsistent tracking system for gratis drinks for diamond members.  We had to remind bartenders that we were eligible for some drinks at no charge each day. 

The cocktail hour for the Diamond Members was staffed by only one bartender who could not take care of all of the drink orders. 

After leaving Barbados (the last port) the ship experienced a power failure.  The theatre was closed, no a/c, casino closed, some toilets did not work and many disgusted passengers.  We considered sleeping on lounges at the pool for the night, but went back to our cabin at midnight.  There was NO mention of any compensation to the passengers for this inconvenience. 

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3 out of 5
3 star
3 star
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An OK Cruise

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Jan 10, 2015

This was my second cruise with Royal Caribbean and I would rate it just OK.  The sailing itinerary could have been better and the ship is in need of a refurbishment.  Dinner in the main dining room was just OK.  The food was at times was mediocre and lukewarm.  The staff was accomodating but stretched between too many tables.   The sushi served was totally  inedible but the preparer seemed very knowledge but was preparing what she was told to prepare.  With just a varied staff, I feel that the food could have been much better.  The embarkation/disembarkation process is much better than when I sailed in December of 2011.  After a miserable first cruise with Royal Caribbean, I had made a oath to never sail with RC again but this cruise was a massive improvement and I might consider sailing again with RC.  My favorite cruise line is still Celebrity.

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sluther3
Purser

4 out of 5
4 star
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Great Cruise

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Jan 10, 2015

Food was great and well presented.  The serving staff was wonderful and housekeeping staff was great as well.  Great  variety of activities for all.  Couldn't have asked for more.  Excursions were great with only one exception, the helicopter excursion in Antigua was expensive however it was a once in a lifetime event.

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5 out of 5
5 star
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great cruise

small verified icon Verified Review | Ship: Jewel of the Seas | Sail Date: Jan 10, 2015

We had a great time on the royal Caribbean Cruise. We loved all of the ports of call. The food was excellent. The shows were great. The stateroom staff were exceptional and the rooms and the ship in general were very clean. The crew was very friendly and helpful. The only thing that we weren't happy with was that our dining table got changed after the first night due to a group of people who were with the"Dark Shadows ". We did enjoy the company of both the tables and the wait staff of both tables were excellent.

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1 - 10 of 1063 reviews

More about Jewel of the Seas


Cabins

Jewel of the Seas has 1055 cabins and 20 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 12 decks including cabins and venues for each deck.

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Dining

Explore the 12 dining options including complimentary and up charge restaurants.

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Popular tips for Jewel of the Seas.


The Solarium pool area was less crowded than the main pool on most days. The Sea View Cafe was a little hidden gym up on the 12th deck that served made to order diner food - great for a quick snack, especially when the Windjammer was closed between meals!

The Seaview Cafe has the best chili ever!!!

IH1
Purser

Sea View Cafe on deck 12 was a godsend - food prepared fresh and menu is good. Try the Grouper Salad or Cuban Sandwich. We went there in afternoon as we anticipated we would not be eating much in dining room. Pit Stop Sports Bar is a good late afternoon alternative - live sports and cold beer.

Roll Calls


Jewel of the Seas

15 Night Panama Canal Eastbound (Los Angeles To San Juan)

Sail Date: Oct 10, 2015

Ship Name: Jewel of the Seas


31 Ship Mate app members

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Jewel of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail Date: Apr 11, 2015

Ship Name: Jewel of the Seas


patx
+ 25 Ship Mate app members

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Jewel of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail Date: Apr 04, 2015

Ship Name: Jewel of the Seas


18 Ship Mate app members

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