Verified Review | Ship: Explorer of the Seas | Sail Date: Jun 14, 2014
The overall food on the ship was poor quality. The 'so called' prime rib was such a low quality that I didn't eat it, as for the mushy lobster. Other than the omlettes for breakfast, there was nothing I found appetizing. The service in the dining room was exceptional. Our room Stewart was also outstanding. The entertainment was fair, ship is tired looking. The port in Bermuda is boring. The disembarkation was the worst I've seen, totally disorganized. We kept our luggage so we could walk off and leave earlier but that just didn't happen. They wouldn't let people use the elevators but made them carry their luggage down several flights of stairs. why??? It made no sense treating people like this. We are platinum members and the perks were sub par. The 45 minute cocktail reception was a joke. It was really just a sales pitch. Mediocre drinks and no passed appetizers. Not a nice way to appreciate your platinum and above passengers.
i will probably not cruise again with RCCL. We cruised with Celebrity in April and Regent in January, both being positive experiences. They know how to treat and pamper their guest. They did not treat their guest like cattle and present poor quality food.