Empress of the Seas

3.7 out of 5
Price: $ $ $ $     Size: L     Refurbished: 1 yr ago    
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About Empress of the Seas

Empress of the Seas is a large ship, carrying 1840 passengers and crew, and sails from Miami, Florida and Tampa, Florida.

Learn more about Empress of the Seas

Recent Review

ewalks says ...

Empress was good at best

I'm a loyal Royal Caribbean cruiser and have sailed on several of their ships. My... Read more
Read 303 Empress of the Seas reviews


Contributor Level: Deck Hand
3 out of 5

Empress was good at best

Verified Review
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Sail Date: / Traveled As: Family (older children)

I'm a loyal Royal Caribbean cruiser and have sailed on several of their ships. My expectations were met on this cruise vacation (food, entertainment, stateroom, activities) however I felt the pool deck was extremely small and overcrowded with chairs and furniture which made navigating difficult and use of the pool next to impossible. Because of these I spent a great deal of our time at sea indoors which was a bit disappointing. While I wouldn't sail on Empress again, I feel that it is still a good option.

The ports of call were enjoyable my only regret is not being able to spend more time. Tendering at Cayman was fast and efficient and getting on and off the ship at Key West was a breeze. 

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Contributor Level: Deck Hand
5 out of 5

Great Vacation

Verified Review
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Sail Date: / Traveled As: Family (young children)

The service was excellent, great shows every night, very helpful, courteous, and professional staff. The kids club was awesome, my kids wanted to stay there the entire time

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Was this review helpful? 3
Contributor Level: Purser
4 out of 5

Old Girl / Big Heart

Verified Review
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Sail Date: / Traveled As: Family (older children)

Should have done a little more research on this ship before boarding.

 

Smallest/Oldest one in the fleet ... staterooms/overall appearance is a little tired.  Was said by one of the staff on the last night that fit it perfectly ... 'oldest girl in the fleet, but with the biggest heart'.  One small pool for 1600 passengers on 'at sea' day was a chore ... and the make sure your balcony is not located directly on the dance floor (pool party).

 

However, with all that said ... the staff was INCREDIBLE!!!  From the check in lines, first bartender we saw when boarding (which greeted us by our names the entire trip!) ... to the guest service staff making sure you were taken care of at every turn.

 

The ship was a "3" at best, but the staff bumped this trip up to a solid "4" stars.

 

I don't think I would book this ship again, but was a great price and fit the time we needed to travel ... and hard to not like sailing around the Caribbean Ocean!

 

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Contributor Level: Deck Hand
3 out of 5

Nice ship, outstanding crew, a few annoyances, great price

Verified Review
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Sail Date: / Traveled As: Couple

5 night cruise out of Miami. stops in Key West and Cozumel.

Positives: good price, smaller ship (still really big), excellent crew, fantastic entertainment, cabin was quiet.

 

Negatives: Cabin really small, no comfortable place to sit - only one chair at the vanity, it had a four inch back so not comfortable. Folding bunks on walls both sides of bed make it difficult to move along either side of the bed, very awkward. Ship has almost no cabins with balconies.  Food average (Celebrity Line way better), mark up on wine was outrages, I estimate it was 400%. One hour line to check aboard standing in hot sun (what if it had been a rainy downpour?), Deck 6 has a great 1/4 mile walking/running track - but every day at prime time to use it the crew blocked it off so that customers could only walk about half way around then had turn around (heard lots of complaints form other walkers) I know maintenance has to be done but do it when it doesn't impact paying customers. Ship's TV only had CNN as news channel, many find CNN to be a biased, liberal network, why no FOX??? BIG NEGATIVE TO US! Impossibles to get a lounge chair by pool unless you save one by 8:00 am.  People claimed them early and left their towels/bags there all day even when gone for hours.

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Was this review helpful? 7
Contributor Level: Purser
5 out of 5

The ship may be small, but the smiles were HUGE!

Verified Review
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Sail Date: / Traveled As: Family (young children)

Fourth cruise for myself and my SO (second on RCC), but first for our 8yo son.  Everyone had a blast.  The food in the dining room was great, and Windjammer was generally good if slightly uneven. Son particularly enjoyed the towel (and napkin!) animals and Adventure Ocean.  I set up snorkel excursions at Key West and Cozumel through third parties; both turned out terrific.  Embark/debark were very smooth, maybe because of the lighter passenger load.

 

The ship being smaller, there was less variety of such things as dining options, shows/entertainment, pools, etc. So if that stuff is crucial for your cruise enjoyment, you may need to reconsider. But I can say we had a wonderful time.

 

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Was this review helpful? 1
Contributor Level: Purser
4 out of 5

Great cruise and great value

Verified Review
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Sail Date: / Traveled As: Family (young children)

We loved our cruise- the first one with the kids(ages 4 and 7).

the food was great, the service was fantastic and all staff was very friendly.

the headliner shows were great.

I wish there could have been more on board ship activities for the kids other than the kids club

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Was this review helpful? 5
Contributor Level: Deck Hand
4 out of 5

Cruise 2017

Verified Review
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Sail Date: / Traveled As: Couple

The food was excellent and our servers Jose and Xiaomei were friendly and generous. Housekeeping was efficient and we loved the towel animals. The pool was crowded and there were not many quiet places to relax. The smoking on the decks bothered me. The smoking area should be on the back of the boat so the smoke doesn't blow back on anyone.

 

 

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Was this review helpful? 5
Contributor Level: Deck Hand
3 out of 5

Great time but could have been better

Verified Review
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Sail Date: / Traveled As: Family (older children)

We had a great time but the staff wasn't as friendly as on other royal Caribbean cruises that we have been on. The bars really only wanted to serve alcohol drinks and tried to avoid sodas because of tips. Another thing we didn't really like was the pool and hot tubs closed around 9:30 no matter how many people were in them. And there was only one restaurant and the main dining room except for chops's which is way over priced. I'm sure if this was my first cruise I would have thought it was the best thing ever but compared to the other royal Caribbean cruises this one falls way short

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Was this review helpful? 4
Contributor Level: Deck Hand
2 out of 5

Na

Verified Review
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Sail Date: / Traveled As: Family (young children)

Staff did not handle spring breakers very well. Lots of foul lanuage. Drinks spilled on us. People loud in our cabin hallway. Did not allow children in hot tub even though the room manuals states they can with an adult. 

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Was this review helpful? 5

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Cruises and Itineraries

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Explore Cabins

Empress of the Seas has 795 cabins and 18 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Cost: $114 per night

Avg. Cost: $139 per night

Avg. Cost: $352 per night

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Deck Plans

Explore the layout of all 9 decks on
Empress of the Seas.

DECK FIVE

Deck 5 features the lower level of the Royal Theatre, the Centrum, Shore Excursions, Information and Next Cruise desks, Schooner Bar, Chops Grille, Focus...

Explore DECK FIVE

DECK TEN

Deck 10 features Windjammer Cafe, the Pool, Pool Deck and Pool Bar, the Spa, Adventure Ocean, Viking Crown Lounge, and the Rock-Climbing Wall.

Explore DECK TEN

DECK SIX

Deck 6 features the upper level of the Royal Theatre, the Royal Shops, Casino Royale, Challenger's Arcade, and Boleros.

Explore DECK SIX

DECK ELEVEN

Deck 11 features the Fitness Center.

Explore DECK ELEVEN
bernie.43b0a
Contributor Level: Purser

Take you two bottles of wine or champagne they allow along with you.

Drlopez
Contributor Level: Purser

Little ship with a big heart

younggeo86
Contributor Level: Purser

İ didn't do any research about the excursions will do next time .... will sail again

Cruises:
4 Night Bahamas (Miami Roundtrip)
4 Night Western Caribbean (Tampa Roundtrip)
5 Night Key West & Havana & Cozumel (Tampa Roundtrip)
5 Night Key West & Havana Overnight (Tampa Roundtrip)
4 Night Key West & Havana (Tampa Roundtrip)

$

Price

L

Size

Aug 1989

Built

1 yr ago

Refurbished

1840

Total Passengers

9

Number of Decks

795

Total Cabins

18

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