Great staff and food. Concierge is definitely the way to go. Palo restaurant, yes. Remy, no---too pretentious. Food in regular three dining rooms excellent as was the food in Cabanas. The Concierge lounge provided a place for snacks and a glass of wine or a bottle of Evian at any time. The three Concierges (and one assistant and bartender) were very helpful---special assistance with excursions and embarkation and debarkation, friendly conversation at any hour---and popcorn!