Second time on Symphony and can't wait to get back. First class service all the time, never a let up.
Great ports of call in Beijing and all over Japan. They took the entire ship to Beijing for a three day, two night excursion, all part of the cruise fee, nothing additional. On top of that, the accommodations and food were first class and the sightseeing just incredible. We had an amazing tour guide the entire three days, Oscar on Bus #22, and his contributions were essential in making Beijing a memorable stop.
Japan is in full bloom with cherry blossoms so every stop was beautiful. All the stops were exciting. The ship made the decision to miss a port to avoid possibly being stranded in the strait for a couple of days, courageous and correct decision and one that was well communicated to the entire ship.
We had one problem on an excursion and Crystal immediately refunded our cost to us.
Food was incredible. Just cruised on Celebrity Solstice around New Zealand two months ago and they are about five levels below Crystal. Nice having all inclusive cruising as well, even though we don't drink.
We loved the destinations, all were up to our expectations and Crystal really know how to treat a guest.