Crystal Symphony

4.6 out of 5
Price: $ $ $ $ $ $     Size: S     Refurbished: 7 yrs ago    
To speak to a travel expert call
1-855-875-5868

About Crystal Symphony

Crystal Symphony is a small ship, carrying 922 passengers and 575 crew, and sails from New York, New York and Cape Town, South Africa.

Learn more about Crystal Symphony

Recent Review

Sadly not as wonderful as expected.

I was truly impressed at the caliber of activities they had available for the days at... Read more
Read 56 Crystal Symphony reviews


Contributor Level: Purser
3 out of 5

Sadly not as wonderful as expected.

Verified Review
/
Sail Date: / Traveled As: Couple

I was truly impressed at the caliber of activities they had available for the days at sea.  There was a wide array of excellent speakers and truly top notch instructors for the wide variety of classes. That said, it was disappointing that we could not go to key ports that were the entire reason for the trip: Cook Islands and Fiji, but Mother nature was very uncooperative. 

The cruise could still have been excellent if the cruise theme of "Food and Wine" had been better executed.  2 cooking demonstrations, 2 limited wine tastings and one evening with some dishes by the specialty chef did not a Wine and Food cruise make.  To make it worse, the food was not as good as on previous Crystal cruises and at our final dinner i couldn't eat my duck (nor my husband his beef) due to the heavy hand with salt. 

Evening entertainment was excellent; Crystal dance hosts were very good and they had excellent musicians on board for the lounges and some specialty entertainers for select evening.  Plus the "I Imagine" show was excellent. Service as always was spectacular. 

Read more

Was this review helpful? 3
Contributor Level: Purser
5 out of 5

Wonderful Cruise except the Tommy Dorsey Orchestra was not a good band for dancing.

Verified Review
/
Sail Date: / Traveled As: Couple

Crystal stateroom, public spaces, food, staff all excellent.    Staff in dining room and Lido were very attentive and helpful.  

The cruise had a big band, ballroom dancing theme.  Crystal band was good for dancing.  Dance floors (2) were adequate.  Guest orchestra (Tommy Dorsey) was too jazzy for enjoyable dancing.

Read more

Was this review helpful? 4
Contributor Level: Purser
4 out of 5

A lovely fall crossing on Crystal Symphony

Verified Review
/
Sail Date: / Traveled As: Couple

Our first cruise on Crystal was all that we expected it to be with a few minor exceptions.  Service was outstanding, the ship was in excellent condition, the seas were perfect, activities on board were well done and quite versatile, and we had an enjoyable time. We were disappointed that we could not choose the open dining concept where we; could enjoy meeting many other diners.as we have on other cruise lines. We also were well impressed with the beautiful presentations of the food we were served, but;not necessarily with the menus or the tastiness of the foods.

Read more

Was this review helpful? 2
Contributor Level: Third Mate
5 out of 5

First Class experience

Verified Review
/
Sail Date: / Traveled As: Couple

Crystal does a great job particularly with entertainment and shore excursions.  Food and wine are always outstanding.  They also have several lectures and other onboard activities that are very interesting and useful.  While a bit more expensive, in the end, you get what you pay for.  Service level is outstanding and training and selection of staff is evident. No complaints on my end.

Read more

Was this review helpful? 3
Contributor Level: Purser
5 out of 5

Cruising summary

Verified Review
/
Sail Date: / Traveled As: Singles/Friends

I enjoyed traveling on a smaller ship,the service was superb.  I felt that we were treated like royalty.  The accommodation were extremely clean and the food was wonderful.

Read more

Was this review helpful? 5
Contributor Level: Purser
4 out of 5

crystal cruise

Verified Review
/
Sail Date: / Traveled As: Couple

Cruise was good----food excellent--entertainment very good---guest speakers were very good--

The higher up people in charge of the dining room were a zero--zilch for personality

waiters on the tables were  either very good or very poor(ours for dinner at night were great)

bar tenders were excellent

particularly like Prego & Silk Road

second cruise on Crystal vs 8 or so on Seabourn--like Seaboard better (400+ passengers vs 900+

Read more

Was this review helpful? 5
Contributor Level: Purser
4 out of 5

Fantastic first experience crusing

Verified Review
/
Sail Date: / Traveled As: Couple

Not a bad first cruise experience. I really felt everyone worked so hard to make this a great experience. We started off on the wrong foot however. Several special surprises planned for me by husband were not pulled off by staff. They were quick to correct but it was beside the point - the surprise was lost. Super amazing bed and pillow. Having a balcony was a huge plus! Room service at any time was solid. It was fun to use that when you wanted a break from food in restaurants (and people).

Read more

Was this review helpful? 5
Contributor Level: Purser
5 out of 5

Crystal Is Great

Verified Review
/
Sail Date: / Traveled As: Family (older children)

Crystal is one of the Best Cruise Lines in the World.  The wonderful people help make any trip better.  It's important to remember that asking for a little more is also just fine.

Read more

Was this review helpful? 5
Contributor Level: Purser
5 out of 5

Crystal Symphony Fall 2015 Cruise

Verified Review
/
Sail Date: / Traveled As: Couple

The staff, ship, entertainment, educational opportunities were wonderful, and the food and wine were outstanding.  We highly recommend this line and will be on again for future sailings.

Read more

Was this review helpful? 5
Contributor Level: Third Mate
3 out of 5

Joi De Canada

Verified Review
/
Sail Date: / Traveled As: Family (older children)

Crystal always does a fantastic job!  The ship, crews, food were A++.  The only reason this review can't give 5 stars is due to the ports of call and therefore the excursion experiences.  We booked the cruise fairly late (only 2 months in advance) and were wait listed for all excursions.  So the selection was extremely limited.  If you've never done a cold water cruise and seen colorful, sleepy fishing towns, then this is a must do.  However, having cruised Patagonia, Alaska, and several other cold water itineraries, these ports were nothing new.  Additionally, these ports are fairly small and the cruise industry is fairly new to them (except Montreal and Quebec).  The infrastructure at these smaller ports don't allow high quality shore excursions that I expect from Crystal.  Again, if a first time cold water cruiser - don't let that stop you from going, but book your excursions early!

Read more

Was this review helpful? 8

Thousands of cruisers are looking for advice right now.

Collect your reviewer badge today!

Write a Review

Explore Cabins

Crystal Symphony has 476 cabins and 21 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 202 sq. ft.
Avg. Cost: $362 per night

Avg. Size: 273 sq. ft.
Avg. Cost: $498 per night

Avg. Size: 737 sq. ft.
Avg. Cost: $962 per night

Looking for a specific cabin?

or

What's on board?

Explore all 0 on board venues and amenities.

Deck Plans

Explore the layout of all 8 decks on
Crystal Symphony.

View All Crystal Symphony Deck Plans
stevenmyerson
Contributor Level: Third Mate

Great cruise line and comfortable ships. Staff is very first class, friendly, and will go out of there way to acomodate you.

brian488
Contributor Level: Third Mate

Book your shore excursions months in advance.

PLG
Contributor Level: Third Mate

It's rated number one for a reason. Its first class.

Cruises:
12 Night Baltic Bliss (Copenhagen To Dover)
13 Night Far East Overtures (Singapore To Hong Kong)
10 Night Fall's Grandeur (New York To Montreal)
10 Night Laurentian Discovery (Montreal Roundtrip)
Panama Adventure

$$$$

Price

S

Size

May 1995

Built

7 yrs ago

Refurbished

922

Total Passengers

1.60

Crew to Passenger Ratio

8

Number of Decks

476

Total Cabins

21

Cabin Categories
Seven Seas Mariner

Seven Seas Mariner

4.0 out of 5 (44 reviews)