Crown Princess

3.6 out of 5
Price: $ $ $ $     Size: L     Refurbished: 5 yrs ago    
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About Crown Princess

Crown Princess is a large ship, carrying 3080 passengers and 1200 crew, and sails from Ft. Lauderdale (Port Everglades), Florida and Southampton (London), England.

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Recent Review

lilmommg says ...

Less than expected for Princess

I have traveled many times on Princess and this is not the level of service I have come... Read more
Read 771 Crown Princess reviews


Contributor Level: Purser
3 out of 5

Less than expected for Princess

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Sail Date: / Traveled As: Couple

I have traveled many times on Princess and this is not the level of service I have come to expect from them.  There did not seem to be enough staff to cover all the passengers even though they tried very hard.  The service in the dining room was extremely slow.  They seated my husband and I at a table with 7 other people - it was only designed for 8 people and with 9 it was very crowded.  The waiter often would wait for everyone to arrive - and they were always late.  Even after we asked him to take our orders without waiting we usually ended up finishing up dinner at the same time as the whole table - which meant that there were long periods of time we were just sitting at the table waiting while the others ate.  It also meant that we missed activities we wanted to attend.

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Contributor Level: Purser
5 out of 5

Family trip

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Sail Date: / Traveled As: Large Group

We went with several family members on this cruise. It was a first cruise for most of us.  We were surprised by how many different activities were available to a variety of ages. There was definitely something for everyone.  The cruise ship was very clean and everyone was extremely friendly.  I would definitely go on another cruise with princess. 

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Contributor Level: Deck Hand
4 out of 5

Solid Caribbean Cruise

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Sail Date: / Traveled As: Family (older children)

My family and I had a good cruise on the Crown Princess. There were plenty of good memories and firsts for the kids, as well as a few for the adults. I would recommend this cruise line and this ship. It wasn't a perfect cruise, but for the most part, we could find what we were looking for on the ship.

 

The spring break season tends to make things crowded on board, and the ship was completely full. The crowded conditions reduced some of our options. For example, it was impossible to find seats for the evening shows unless we showed up 30-45 minutes early, so we skipped them. Finding a large table to seat the whole family for buffet meals was difficult, occasionally forcing us to eat outside in the heat of the day. The kids center was crowded and generally very rowdy, so our children generally preferred to strike out on their own. It was also occasionally difficult to find a quiet corner of the ship, though not impossible. Skywalker's Lounge was the best place outside our cabin to have some family reading time.

 

There were several aspects of the cruise that were outstanding. Seated dining was particularly good, especially our waiters, who went out of their way to accommodate the dietary needs of my grandfather and were wonderful with our children, delighting them with magic tricks and elaborate napkin folds. Similarly, the food was uniformly excellent for both seated dining and the buffets.

 

Activities aboard the ship were a mixed bag. I wasn't terribly impressed with the staff that handled the social events, especially the trivia events. Some of them spoke such heavily accented English that the audience couldn't understand the questions they were asking. Others simply didn't understand the subjects of the questions they were asking, especially for the trivia event based on space and astronomy. I was also somewhat disappointed at the number and variety of events each day. A ship as big as the Crown Princess can host more activities, and more varied activities, than what was on the daily schedule. Additionally, many of these events overlapped with seated dining hours, which prevented us from going to them, and these events had no alternate times. I've been on ships with a fraction of the capacity that had just as much going on. I would have loved to have seen some daily educational and fitness events, but maybe I'm just weird that way. That said, there were enough that we generally could find a couple that interested us every day.

 

On the shore side, most of the excursions are tourist traps that aren't worth the money. Even if I was a beach enthusiast, 70 bucks per person to go to a beach is just silly. Roatan is particularly bad, as the ships dock in an isolated, dedicated-tourist-trap part of the island, and the taxis charge 40 dollars per person to go anywhere else. That said, there are some worthwhile excursions. The SCUBA diving at Roatan was reasonably priced and well-managed. For those in the family who don't do SCUBA, the Atlantis submarine ride provided an awesome alternative experience. I went with my daughter to the Chichen Itza at Cozumel, the second time I've been there. It's 6-7 hours of travel time to spend about 45 minutes walking around one of the wonders of the world. The tour guide, Angel, was particularly good, almost single-handedly making this excursion worth the time and money.

 

If you know what you want and where to find it, this cruise ship has just about got it all, and despite the various shortcomings I've described so far, I might have given it a 5-star rating. However, I'm deducting a star for one reason, which I call "cruise-isms." It used to be that most of Princess' ships were areas open for a variety of activities, and you'd have to go out of your way to come to an area or activity that required you to spend money. Increasingly, Princess is dedicating large portions of its ships, its staff, and its time to paid tourist-trap events on board the ship. A large, central lounge of the ship was home to an almost constant art auction (who goes on a cruise to buy mediocre art?), where before there might be ballroom dancing, lectures on the next port of call, or some other social event. The Lotus Spa takes up half a deck so it can overcharge people for backrubs, baths, and putting rocks on top of their spines. Despite having no interest in buying jewelry, I heard more about Tanzanite than I ever wanted to, to the point where I found myself fantasizing about chucking those pretty rocks into a gravel pit and bulldozing them in. Despite the fact that virtually every adult has a phone with a good camera these days, there is a photo crew trying to stop you every time you get on or get off the ship, as well as interrupting our meals. The ship has several restaurants that take up prime real estate and are mostly empty, because who wants to blow extra money on a ship that's already a giant floating high-quality food trough? The advertisements and announcements for these "pay more money" events and services are everywhere, even in your cabin, and it detracts from the experience. I get that Princess wants to make all the money it can off these cruises, and this sort of thing has been around for a while, but it's getting excessive.

 

That pet-peeve-rant aside, the overall experience was quite good, and we had a great vacation. Although this wouldn't be my first choice of cruise destinations or times, I would recommend this cruise and ship to other people who want to get away.

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Contributor Level: Second Mate
5 out of 5

Great Cruise --Beautiful Ship!!

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Sail Date: / Traveled As: Couple

This was our 19th cruise and 3rd with Princess.  Service was great.  One of the things I love is when you go to the buffet at Horizon Court is the servers come to ask what you want to drink and bring it to you including your omelette if you have ordered one.  I thought this was great especially if you have a problem standing as many of us old folks does ...LOL

 

The one negative was the Love Game was scheduled at 9:15 in the Explorer's Lounge.  This is one of the popular events on the cruise. This venue was way too small as there were people standing everywhere including the hall.  The second show in the Princess theater was at 10PM.  This is the show for those who ate dinner at 8PM. The Love Game didn't end until 10:10 PM which made you late for the second show and if there was a seat you had a hard time finding it in the dark.  Recommend the Love Game not be schedule this close to the show and that it be held in the theater.  I still rate this cruise 5 Stars as this was the only hiccup we experienced.  

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Contributor Level: Second Mate
5 out of 5

Great Ports, Food, Ship

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Sail Date: / Traveled As: Family (older children)

We had a wonderful time on this cruise.  Everything went very smoothly.  Embarkation was handled very efficiently and our luggage arrived quickly.  The safety drill was also done quickly and well.  We had excellent service from our waiters and room service.  We have been on many cruises and this one was one of the most trouble-free that we've had.

The food was excellent at dinner in the dining room.  We were also mostly pleased with the selection at the buffet for breakfast and lunch.  The pizza was some of the best I've had on a cruise ship.  The only pizza that compared was on another Princess ship.  The salad bar was also one of the best.  The sandwiches were a bit disappointing.   I wasn't as impressed with the three or four lunches we had in the dining room.  The selection wasn't as good as on some cruises.  I had a grilled chicken salad that was supposed to contain candied pecans and there wasn't a single one in it.  But really, these were minor complaints.

The ports were wonderful!  We did a ship's tour to Stingray City at Antigua and enjoyed it.  At St. Kitts we arranged a mini-speedboat tour through the internet that was terrific fun.  We enjoyed St. Kitts the most.  St. Thomas is always a great port.  We took a taxi to Coki Beach and had excellent snorkeling.  We went to the cruise center at Grand Turk and had a relaxing beach day with a bit of rather disappointing snorkeling there.  I think if we go to that port again we will take a tour.

We took a debarkation tour to the Everglades and the Flamingo Gardens and then the Fort Lauderdale Airport and enjoyed that. 

 

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Contributor Level: Deck Hand
5 out of 5

Just what the Dr. Ordered

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Sail Date: / Traveled As: Couple

We thoroughly enjoyed the cruise.  We needed time away from stress, email and phone calls and this fit the bill.

The time at sea was filled with activities (a lot of activities) but we really just chose to sleep late, get room service and veg out... it was great.  The movies under the stars were fantastic.  Princess does a great job at making sure you are taken care of-- no complaints at all.  The food and drink were great  (we bought a coke card-- so we didnt have to pay for each soft drink individually)..

My only negative feedback was that there wasnt enough time at each port-- felt a little rushed at times.. other than that it was an amazing trip and we came back refreshed and planning to do this again.Happy

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Contributor Level: Deck Hand
4 out of 5

Princess Cruises has great staff at all levels.

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Sail Date: / Traveled As: Singles/Friends

My favorite part of the cruise was the entertainment at the theater.  The food was good but there were some strange things on the menu like "oxtail" and seafood soup.  It would be nice if the Internet could be cheaper.  Some of the bars did not give us a receipt for our drinks.  I always like to have the receipt.

Our room was at the front of the boat on the 15th deck.  We noticed the waves more than when we were in the middle of the boat.  It was noisy above us.  We have sailed with Princess 3 times and probably will do so again.

 

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Contributor Level: Deck Hand
4 out of 5

Great cruise but just a little something missing

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Sail Date: / Traveled As: Large Group

As a frequent cruiser I was excited to board the Crown Princess. I had only done 1 other cruise on Princess and wanted to give them another try.  The food was terrific but I found the service line in the Horizon buffet a bit crowded. There was not much room to go around if you were not interested in what was being served at a certain station.  I am used to having food available 24 hrs, but the only place serving after 11 pm was the international café which had a very small selection.  The pizza, always an onboard favorite reminded me of pizza from a school cafeteria.  The cabin service was good.  The entertainment was good, but missed having a R rated comedy show at midnight. Embarkation lines were way too long!  This was a definite turn-off! All in all I enjoyed the cruise and will be sailing with Princess again. Perhaps the third time will be the charm.

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Contributor Level: Purser
2 out of 5

Princess disappointed us ... not up to her standards

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Sail Date: / Traveled As: Singles/Friends

This is the 4th time I've sailed on Princess and always thought the cruise line was very good but this time it was a let down. The food was mediocre, the wine selection was non existing, the servers didn't seem happy to be there (in fact there was grumbling over heard) and the cabin attendant was ok but not really on top of things. The post disappointing was that of the port we visited all but 2 had to be tendered in and out with long waits on disembarking and embarking; it was awful, disorganized and uninformative. I don't think I will be using the Princess Cruises again. 

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Contributor Level: Purser
4 out of 5

Excellent vacation experience

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Sail Date: / Traveled As: Couple

The cruise was excellent in almost all respects.  Accommodations were comfortable, food very good, many entertainment options, and excellent service by all staff.  Only shortcoming was inefficient use of tenders and insufficient time at Ushiaia/Tierra del Fuego stop.

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Cruises and Itineraries

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Explore Cabins

Crown Princess has 1539 cabins and 33 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 163 sq. ft.
Avg. Cost: $159 per night

Avg. Size: 179 sq. ft.
Avg. Cost: $175 per night

Avg. Size: 238 sq. ft.
Avg. Cost: $236 per night

Avg. Size: 467 sq. ft.
Avg. Cost: $297 per night

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Deck Plans

Explore the layout of all 15 decks on
Crown Princess.

SUN DECK

The Sun Deck features the Lotus Spa, Tradewinds, Movies Under the Stars, fitness center, Sabatini's, and the Hearts and Minds Wedding Chapel.

Explore SUN DECK

FIESTA DECK

The Fiesta Deck features the Botticelli Dining Room, Da Vinci Dining Room, Calypso Cove, Meridian Bay, Gatsby's Casino, Speakeasy Cigar Lounge, Conference...

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PROMENADE DECK

The Promenade Deck features the upper level of the Princess Theater, Explorers Lounge, boutiques, Crooners Lounge & Bar, Library & Writing Room, Princess...

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LIDO DECK

The Lido Deck features staterooms in categories PS, BA, E, and II, as well as the Trident Grill, Mermaid's Tail, Neptune's Reef and Pool, Calypso Reef...

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travelbug2015
Contributor Level: Second Mate

If going to Glacier Bay, have breakfast in room & view glaciers from comfort of your own balcony. Park Rangers board the ship & provide narration that can be heard on TV Channel 45. Beautiful classical music plays between narrations & assists in communing with nature at this pristine spot.

dw417wa
Contributor Level: Third Mate

Take warm clothes and binoculars for this trip

jjg082846
Contributor Level: Second Mate

The Crown is a fantastic ship. I particularly like the fact that it's not gaudy, not full of irritating colors and not a carnival at sea. Instead the colors are muted, the wood trim is elegant and the crew and staff are well trained and extremely obliging. Try the Crown Grill at least one night.

Cruises:
8 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
8 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
7 Night Mediterranean & Aegean (Rome To Athens)
7 Night Mediterranean & Adriatic (Athens To Barcelona)
7 Night Mediterranean (Barcelona To Rome)

$$

Price

L

Size

Jan 2006

Built

5 yrs ago

Refurbished

3080

Total Passengers

2.57

Crew to Passenger Ratio

15

Number of Decks

1539

Total Cabins

33

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