Advice

Costa neoRomantica

5 1
3.1
3 star3 star3 star empty star empty star

Price: $     Size: M     Refurbished: 3 yrs ago    

Recent Review

More reviews
4 star4 star4 star4 star empty star

Would love to do it again

H.R reviewed 2 years ago



20 reviews from our community




H.R
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Would love to do it again

small verified icon Verified Review | Ship: Costa neoRomantica | Sail Date: Jul 27, 2012

Overall, we were pleasantly surprised. First time cruising in Europe and with Costa cruises we did not know what to expect. The ship design and larger state room (had balcony) were excellent. The staff service is second to none.Overall, a very nice cruise in northern Europe. Ports of call were excellent.

Read Full Review

Was this review helpful? 6


JosephM6
Deck Hand

Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
2-3 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

It was a satisfactory trip

small verified icon Verified Review | Ship: Costa neoRomantica | Sail Date: Oct 07, 2011

This was an old ship. Having said that, there were things that made the cruise just satisfactory but not overwhelming. It was just an OK trip. I understand that the trip I was on was a second to the last trip for this ship before it was to be refurbished.

Read Full Review

Was this review helpful?


YvonneK1
Deck Hand

Traveled As:
Family w/older children

Room Type:
Oceanview

Experience:
2-3 cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Don't bother - what a disappointment

small verified icon Verified Review | Ship: Costa neoRomantica | Sail Date: Jul 08, 2011

Within 1 1/2 days of being on a 7/8 night/day cruise I had said 10 times that "I will NEVER go on another Costa cruise again". From the moment we arrived at the port it was unorganized, unfriendly and less than helpful. The ship was Dull, dated; our introduction onto the ship came after having to wait over an hour and a half to board and then being asked to climb two flights of rickety, wobbly and what felt like unsafe stairs. While the area they brought us into was nice, the deck 10 buffett dining room that they ushered us to after that felt a bit like picnic table eating, the food was cold and limited and the staff were already complaining about the fact that they were supposed to be closing down and people were still coming in. Registering my credit card with the automated system took 3 tries and a disgruntled employee who didn't really want to help and obviously didn't matter because by the middle of day 2 my Costa card had been shut down 5 times. I had to visit the information desk each time to have them say "oh the bank probably doesn't know that you are in a foreign country, Giuseppi can help you with that, but not till this afternoon.....or maybe tomorrow." When we agreed that we would accommodate "guiseppe and costa" and come back the next day, we were ASSURED that our card would no longer give us trouble but were back 3 more times by night's end. When we tried to talk to our English representative, Sean, he told us that we should have been at the inbrief....which was impossible since we were still ON SHORE BOARDING WHEN THEY HELD IT!! He then told us that we should have seen all of the info on our TV....as if we came on a CRUISE to watch TV! The final straw with him was when he told everyone in the outbrief that if we didn't mark "excellent" on everything, the 600 crew members would be at risk of being fired!! The pools were so small that only a dozen people could safely be in them at a time and the deck crew didn't stop the under 16 year old kids who were jumping in and out of the hottubs from doing so. For a cruise that accepted English speaking people as paying customers, the staff was inadequate at communicating and often used "I don't know" or "I don't understand" as a catch all to get us to stop asking questions. The excursions were limited because there were no language conversion boxes like on other cruise ships or tours and thus I went on 2 excursions for the second time in 6 months because no others were available and I wanted to be with my family.

Read Full Review

Was this review helpful? 2


LuisD
Deck Hand

Traveled As:
Couple

Room Type:
Suite

Experience:
2-3 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Could have been a lot better!

small verified icon Verified Review | Ship: Costa neoRomantica | Sail Date: Mar 20, 2011

Overall we had a good impression of the ship. It was clean and in good repair. There was sufficient space and equipment for the passengers for a medium sized ship. Food was not up to the standards we expected. The entire crew was outstanding.

Read Full Review

Was this review helpful? 1


Paula211
Deck Hand

Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
7+ cruises

1 out of 5
1 star
empty star
empty star
empty star
empty star

Never again

small verified icon Verified Review | Ship: Costa neoRomantica | Sail Date: Oct 21, 2010

The cruise was geared for Europeans. We knew that when we booked so there were no surprises. Our biggest problen was with Micheal the English speaking host. Or as I call it the BIG LIE. We asked to have half of our gratuity taken off the bill bill so we could give to those that gave us extra service. Micheal told us that he could do it but he would have contact the American Consulate who would in turn contact the IRS. We met a total of five times with Micheal...Here are some of the things he told us. If we didn't pay the gratuity we could be held up in Singapore for up to three days.......he called the consulate to warn them that they might have to pick up our bags....we could be put in jail....we talked with him an hour before we got off the ship and he promiced that the gratuity would be removed when we got through customs..I asked for the telephone number of the consulate he said the Singapore authorities would be calling them....to make a very long story short. We didn't go to jail and they didn't take the gratuity off our bill.

Read Full Review

Was this review helpful? 5


ColeenJ
Deck Hand

Traveled As:
Singles/Friends

Room Type:
Oceanview

Experience:
2-3 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Some parts were great, others not

small verified icon Verified Review | Ship: Costa neoRomantica | Sail Date: Jun 22, 2009

I was pleased with our actual room, but other than that, I wished I had done my homework prior to booking. There were so many small children running around, screaming at all hours of the day and night in all areas of the ship and the people on board seemed very loud too. In addition the entertainment was really awful. Perhaps if I had been intoxicated maybe I'd have thought it all better. However for a cheap cruise it was good.

Read Full Review

Was this review helpful? 4


AlbertK
Deck Hand

Traveled As:
Couple

Room Type:
Inside

Experience:
1 cruise (first)

3 out of 5
3 star
3 star
3 star
empty star
empty star

A nice cruise.

small verified icon Verified Review | Ship: Costa neoRomantica | Sail Date: Jun 22, 2009

The cabin and ship were comfortable and nice. Having to pay for all drinks (including coffe and soda) started to add up. Of course the staff on the boat were great.

Read Full Review

Was this review helpful? 13



1 - 10 of 20 reviews

More about Costa neoRomantica


Cabins

Costa neoRomantica has 789 cabins and 15 categories. Explore each cabin type and read cabin reviews from the community.

Explore Cabins


Deck Plans

Explore the 10 decks including cabins and venues for each deck.

Explore Deck Plans


Dining

Explore the 7 dining options including complimentary and up charge restaurants.

Explore Dining


Entertainment

Explore the 22 entertainment options on this ship.

Explore Entertainment

Popular tips for Costa neoRomantica.


let's start with the fact that a small group of participants in the cruise - we are not Italians . This means that we do not speak Italian- . English during the trip - he was discriminated against . many messages were broadcast only in Italian and French. We asked the staff about the use of English

Roll Calls


Costa neoRomantica

12 Night Norway (Hamburg Roundtrip)

Sail Date: Jun 01, 2015

Ship Name: Costa neoRomantica



View Roll Call

Costa neoRomantica

12 Night Mediterranean (Savona Roundtrip)

Sail Date: Apr 12, 2015

Ship Name: Costa neoRomantica



View Roll Call

Costa neoRomantica

12 Night Norway (Hamburg Roundtrip)

Sail Date: May 20, 2015

Ship Name: Costa neoRomantica



View Roll Call





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.