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Costa Fortuna

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Price: $     Size: L     Built: Nov 2003    

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1 star
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Rude and unhelpful staff

Traveller111 reviewed 19 hours ago

What people said about this ship:

"Staff, especially our cabin steward, were nice." in 6 reviews.

"Overall we were disappointed in our costa cruise experience." in 6 reviews.

"The quality of the food in the dining rooms for dinner was not very good." in 11 reviews.




148 reviews from our community




1 out of 5
1 star
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Rude and unhelpful staff

small verified icon Verified Review | Ship: Costa Fortuna | Sail Date: Apr 17, 2015

I will never cruise on Costa again.  The staff was unhelpful and rude.  Although they published that the aft pool was "adults only", it (and the entire ship)  was always full of screaming children.  Staff laughed and made no attempt to control this.   We never knew which elevators would be closed for the use of crew transporting luggage at every port, or which other elevators were open.  The ship was difficult to navigate compared to other lines.  The only dinner option was a 2-hour dining room visit at which we were rudely refused water without a 3 euro payment.  The safe could not be accessed by both myself and my friend - only one of us.  The drawer pulls were difficult with arthritic hands.  Now, I see pending charges on my credit card that should not be there.  My previous experiences with Royal Caribbean were excellent -  the opposite of Costa. 

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2 out of 5
2 star
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Wht food?

small verified icon Verified Review | Ship: Costa Fortuna | Sail Date: Nov 01, 2013

I've been on several cruises with different companies and Costa is the worst experience I've ever had.

When food was available, which was extremeley limited in it's hours, it was nearly uneatable. There were times when I wandered around the ship looking for something to eat other than what they called Pizza to be available. The food in the dining area was so aweful we couldn't eat it on some evenings.

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EileenP3
Purser

2 out of 5
2 star
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Costa Cruises really not for Americans

small verified icon Verified Review | Ship: Costa Fortuna | Sail Date: Sep 26, 2013

We were really disappointed with our recent cruise on Costa Fortuna.  The ship was fine and the staff was very nice (mostly) but the other cruisers were extremely rude.  They say Americans are rude - well next to the passengers on this cruise we are absolutely the nicest people on earth.

This was our first time to Europe so the atmostphere on the boat really put a damper on our vacation.

We were also surprised to note that at dinner time, there is only the main dining room or the resturant that you have to pay for.  The buffet was not an option.  Also the only thing available late at night was pizza NOTHING ELSE!

I guess that's all I have to say about it except that Costa should not market to Americans.

 

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DonnaF.
Purser

3 out of 5
3 star
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Great cruise

small verified icon Verified Review | Ship: Costa Fortuna | Sail Date: Jul 01, 2012

The ship was very nice and all the staff very courteous and helpful. Staterooms were spacious and housekeeping staff kept them very clean and neat.

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AlvinJ1
Deck Hand

5 out of 5
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Great Cruise

small verified icon Verified Review | Ship: Costa Fortuna | Sail Date: Apr 23, 2012

Crusie was Venice-Bari-Katakolon-Santorini-Rhodes-Dubrovnik-Venice; 7 days-8 nights. The service was excellent. the food was good. Variety of food and services were good. I recomment taking the drink package if you like to have a care free vacation. It allows you the coffees, sodas, and alcoholoic drinks without the hassle of the cost and service fees of each drink (about 20 Euros per per per day). The cleanliness and constant upkeep made our trip enjoyable. We upgraded to a outside balcony room. This was an excellent choice for my wife & I. It provided more room and the constant view of the sea ans ports.

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ValB2
Deck Hand

4 out of 5
4 star
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Two women of a certain age

small verified icon Verified Review | Ship: Costa Fortuna | Sail Date: Oct 10, 2011

Our stateroom was well laid out, good storage, opting for the balcony was brilliant (breakfast on the balcony most mornings). The staff was excellent, and it was great that we had a chance to mention, by name, any particularly good service we received. Clocks in the stairwells - great idea. The airport transfers, on disembarkation, could have been handled much better. On the excursions, pax were numbered to match their bus. The same numbering would have been very helpful for finding the needed transfer vehicle.

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TinaB9
Deck Hand

4 out of 5
4 star
4 star
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south america cruise

small verified icon Verified Review | Ship: Costa Fortuna | Sail Date: Mar 09, 2011

Everything was very nice orginized, but the cruiseline catering to south american clientel and sometimes its hard to comunicate in eglish, even on the tour excursions.

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1 - 10 of 148 reviews

More about Costa Fortuna


Features and Amenities

Explore 34 features and amenities on this ship.

Explore Features and Amenities


Cabins

Costa Fortuna has 1358 cabins and 11 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 17 decks including cabins and venues for each deck.

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Popular tips for Costa Fortuna.


A lot of things to do... make your plans in advance.

Do not travel on Costa, find another cruise line.

This is the only cruise I've been on where our group LOST weight because the food was so bad!

Roll Calls


Costa Fortuna

9 Night Norway (Amsterdam Roundtrip)

Sail Date: Aug 05, 2015

Ship Name: Costa Fortuna


8 Ship Mate app members

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Costa Fortuna

9 Night Norway (Amsterdam Roundtrip)

Sail Date: Jun 02, 2015

Ship Name: Costa Fortuna


6 Ship Mate app members

View Roll Call

Costa Fortuna

9 Night Norway (Amsterdam Roundtrip)

Sail Date: Jul 13, 2015

Ship Name: Costa Fortuna


3 Ship Mate app members

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