The cruise to Figi and back was delightful and the crew made the trip even more special. Our cabin stewards had ice always available in our ice box, the dining room waiters met our every special want and desire, the sunset bar bartenders search the ship from bow to stern to find every Miller Lite on board, the officers during the inside tour of the ship were very informative and remembered us through out the rest of the cruise and Karen the activities director even escorted us personally off of the ship an to our awaiting transportation. Service was over the top.
Wonderful itinerary on a superb ship. Seas can get a little rough between Australia and New Zealand, but that ship seems to handle it well. Food quality was adequate and service was excellent. We did a two day land excursion through Queentown during the cruise. There was a lot of time spent on a bus, but I did feel it was worth it. We were offered a $300 upgrade for a smaller bus and better accommodations which I would not recommend. We also had an included classic drink package which had enough variety to satisfy most taste. We also scheduled a number of our excursions through Viator. We had no problems in this regard, and Viator seemed to give a better value. However, you must follow the directions given on your receipt carefully.
Celebrity is our favorite cruise line. Food wise the cafe is consistently very good, few waiting lines, and exceptional service, except on cruise days--- can't find a place to sit down very crowded. Pool areas are always clean and inviting, except on cruise days--- no where to sit, too many "saved" lounge chairs. We were in Aqua and always had excellent food choices and service in Blu. The "for fee" cafe on 5 was quite good and never really crowded, exceptional food and pleasant service. Aqua cafe on 12 for breakfast and lunch was a nice break, a lighter fare and quite good. Specialty restaurants Murano and Tuscan are quite good, on the expensive side (always ask for any deals when booking, we consistently had 40-50% off) and service is VERY slow, expect a 2 hour meal. Beverage packages though are quite confusing and inconsistently honored throughout ship. Sometimes we ordered anything we wanted and were served (we had the classic package) other times "no soup for you!" Heinekin bottle, yes, Heinekin draft NO! Go figure. Entertainment was a real downer except for one comedian but ship dance/singing group was always quite good. Also, could have more enrichment programs on such a long cruise with many cruise days. Overall a 4 star experience.
this is our first cruising experience, but luckily sit on the Celebrity, which we believe very unique, and we decide to do it again if there is any more such cruise, and hope to see different parts of world by cruise.
The ship was nice and so was the staff, the sailing was fun. We have been over 300 days at sea on a variety of ships. This was my least favorite, because we felt like second class people. We were told we couldn't go up front to see the sounds because it was reserved for the elite. Celebrity, Princess cruises let everyone take turns going up front, maybe you should see how they do it. We were not the only ones that felt that way. Also they held seats for the elite, but they didn't release them when the show started. Why not, did they not want us to sit with them? There were children running unsupervised it seemed very dangerous 4,5, 6 years olds (I asked them their age and where their parents were, the parents were dancing or out by the pool?) you might want to check on doing something about that before someone gets hurt.
Our rooms were clean perfect and the room service was very good, they were there to help us with any problems.
This cruise was dream cruise for me. Since I was young I always wanted to go to New Zealand and Australia. The staff on board did what they could to make up for the lacking staff. We were informed several staff was off for the holiday. The internet did not work. Photographers had to be tracked down to get photos made even though I pre paid for the photos a head of time. The food in the dining area was cold at time. We had to wait for water and refill as staff was not around.
The positives were the Bar tenders were great as well as the coffee bar staff. Our room was cared for by a great crew. The buffet staff was much more available then the dining room staff.
The staff working the excursions was also great very helpful too. I enjoyed the port of calls and had a great time talking with the natives.
All in all it was a good cruise. Enjoyed the breathtaking views of New Zealand especially cruising through the sounds. It met my expectations.
The Celebrity Solstice is a lovely clean ship. Lots of activities and entertainment aboard.
Ending the trip in Sydney was fantastic. It was so wonderful to open the curtain an see the Sydney Opera House up close and in person. Always thought the roof or sails were white when they are actually beige.
Sydney is a lovely walkable city but expensive.
Looking forward to visiting Australia again, if not on a cruise definitely an on land trip to view more of the country.
Even though the flight and traveling was long, I highly recommend this itinerary.
The cruise was very nice,the ship cleaned and well maintained. The food was good and the service really good on the main dining Grand Epernay but the food was poor quality on the Ocean view cafe.The stateroom was OK and the service really good in the cabin, well cleaned. The entertainment was really not at at a level we expected for Celebrity,especially for Christmas time. ( especially shows at the Theater) . But the worst will be our experience at the jewelry shop.We bought a Tag Heuer watch ( 3000 US$value).After 2 days and a visit at the pool,the watch was full of water ( supposed to be a diving resistant), they did not want to repair or exchange the watch ( still have one in stock). This event has ruined a part of our cruise experience. The manager of the shop,a turkish girl was not professional at all. Those people are not able to manage a shop with luxury brands and are not a good publicity for those brands.
Alter your meal times for lunch and supper, no lines usually and always plenty of foods in the full buffet on the 14th floor. Lots of healthy choices for a diabetic. We used room service for coffee and breakfast most morning. I am not familiar with any other food services on the ship.
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