I am not a frequent cruiser. In fact, prior to this cruise, I had only gone on a 4 day Caribbean cruise on a very old ship for my grandmother's 85th birthday. Cruises, in my opinion, were synonymous with bad food, annoying casinos, too many people, and lots of hidden up-charges.
My 7-day Alaskan cruise could not have been any different! Celebrity ships are fantastic. The Solstice was physically ornate with both social and quiet spaces to spend time in during our "at sea" days. I never felt like the ship was too crowded. I loved the Cellar wine bar with their incredible selection of both wine and craft beer (WAY better than I expected!) and was astounded that I walked out of my cruise with a credit balance and not a huge bill from all the "hidden fees." Investing in the premier beverage package was a very smart move, as it turned out. We really took advantage of the package every night at dinner and at the wine bar in the afternoons! We also loved the fact that they offered the local brews too (from Alaska Brewery). Our excursions were incredible and the trip down Tracy Arm Fjord really made the entire price of admission worthwhile. There is NO way to see that glacier except by ship. Going to Alaska via cruise is truly the only way to go. I will definitely take another cruise based on this experience. Service was exceptional. Food was incredible. The entertainment every night was great, especially the live music and the evening we got to see a very well known illusionist/magician. We never felt rushed or ignored by the staff. We also felt no need to use the specialty restaurants while there, because the regular food options were so outstanding! In addition, our package deal allowed us to get an above-average amount of shipboard credits. This was another reason why we ended up owing NOTHING extra at the end of the trip! We also LOVED our room. Concierge level was spot-on and very comfortable; the outdoor space was beautiful and very necessary for a cruise that relied heavily on the "views."
Celebrity is our favorite cruise line, and every voyage has been enjoyable. In fact, we have already booked our next voyage. The service is always excellent, the food enjoyable and the staterooms comfortable. There were a few disappointments on this Alaska voyage. The check-in process was very tiring with especially long lines. The tender process in Juno left everyone upset. We were unable to get off of the ship until 4 PM - too late to do the activities we had planned. The breakfast in the Ocean View Cafe was monotonous with the same menu every day. Plus the food during breakfast was not always well prepared. Lunch was delicious.
The Celebrity Solstice is a fabulous ship. We had nice weather pretty much the whole cruise and thoroughly enjoyed the entire itinerary. The Beyond the Podium sessions with Brent Nixon and Miss Amanda really helped make the cruise extra special....this was not a Caribbean Cruise where we were laying out in the sun all day so it was very nice to have this option. Our Balcony Cabin was great but we could hear our neighbor's cabin door slamming a lot which made it difficult to relax and get a good night's sleep at times and this is something that is important to my wife and I while we are cruising. Is there anyway the cabin doors could be fixed to close quieter? Also, the overall experience was wonderful but it seemed like the food that was offered was pretty much the same throughout the entire cruise. Pasta and pizza every night for late night snacks? Just mentioning this so that maybe there could be improvements for future guests. Overall we are so blessed and thankful to experience such an incredible vacation.
My wife and I surprised my father or his 80th birthday on the Celebrity Solstice Vancouver to Seattle Alaskan Cruise. My parents cruise with Celebrity 3 times of year and absolutely love it. My Wife and I are not cruisers but really enjoyed our experience. Alaska is the perfect place to visit. Views and experiences were one of a kind. Weather was almost perfect. 50's and sunny. Cruise ship was awesome and customer service was excellent. Only complaint was 4 hour check in process because lack of US Immigration officials. Not Celebrity fault but compesated us anyway. Ship entertainment was ok. Wish we spend more time in Alaska instead of spending 2 days at sea heading to Victoria.
everything was good. the only problem was that they did not have enough entertainment for crowd like us. we understand on this cruises there are a lot of seniors, but also there was a crowd our age and also had same feelings. but overall we were there for the scenery wich is breathtaking!
There were three cruise ships at the Canada Place Pier at one time - embarkation was a nightmare - I had Concierge - no priority boarding with that as promised - the problem at the dock apparently was with immigration and customs - we were supposed to leave at five - people were still coming on board at seven - all the ships that came in - Celebrity - Princess and one other all put the people in one big area - baggage got mixed up - people on Celebrity had the luggage for the people on Princess - it was a mess --- room service is usually very good - not this time - corn flakes sent up - no bowl to put it in - two days of no breakfast coming up- - at all - called room service and made them aware of the missing breakfasts - next day came up - no sugar for the coffee and cereal - minor things I know but the minor things add up. I have alwyas had room service for breakfast as I like to have my coffee when i get up and never had one problem - this was not what I expected of Celebrity at all - the mess at the pier to get on the ship - well, we all got a letter a day or so before we were to get off apologizing for the mess -- I was in a balcony room and got $50 - suites I think got $100 and the other people got $25 --- I have taken more than one cruise with Celebrity and have not had any problems - but I guess there is a first time for everything.
We just cruised from Hwaii to Vancouver BC on the Soltice April 26, 2016. This cruise while nice and OK it didn't seem to quite match the others we've done on Celebrity. The Shore Excursion Dept. was very confused and we received several different answers about a shore excursion. We'd also bought the speciality dining package when we arrived on board. They didn't have our reservation at all when I called to confirm the 1st one. Then we received a call that they had put in the wrong cabin number. This was corrected but the second one instead of at 6:30 that we had requested it was 8:30. The third one was corrected to 6:15. The food was very good and the waiters great.
Our waiters in the dining room were excellent and went out of their way to accommodate anything we asked for. I was disappointed that the menus have less as the everyday choices now. Very disappointed that a baked potatoe wasn't on it but if it was specifically asked for then it was served.
The entainment at night didn't seem to be as good as in the past. But we loved the Hawaian dancers that sailed with us and taught end classes. The lady that did the talk on the Titantic was awesome.
I still have one bag floating around somewhere. It was such a madhouse with three ships in port disembarking at the same time. That part was very unorganized and uncornidated between ships and the port. Our bus was supposed to leave at 9:00 and it didn't get out till 10:00 so a lot of people were disappointed they didn't get to see everything before it headed to the airport drop off.
Overall the cruise was good, the stay in Honolulu for four day prior to the cruise was really needed for all there is to see and do in Honolulu.
I took two tours prior to the Celebrity Solstice cruise, the Polynesian Cultural Center and Pearl Harbor Remembered.
Both of these tours was the best and not to be missed and very memorable.
The cruise itself was nice, however three islands in a row after spending four days touring in Honolulu was a bit much, you then had five days at sea with the weather getting colder with not much to do.
The ship itself was a good size, clean but lacking good entertainment and reasonable prices for shopping in their shops.
Spending extra for a room in Concierge class found towels and lush robes frayed and rough.
I would not recommend this ship and would not cruise with her again.
It was a great 10 days, touring beautiful islands the first five then five very relaxing sea days on the way to Vancouver. Our staterooms were on the back which allowed for even more scenic views. And the staterooms were very comfortable. As usual the Celebrity ship staff was attentive and helpful, our cabin attendant couldn't have been nicer. And the food, well my additional five pounds attests to that, all delicious and a variety in the different restaurants, I liked Silk Harvest the best.
Alter your meal times for lunch and supper, no lines usually and always plenty of foods in the full buffet on the 14th floor. Lots of healthy choices for a diabetic. We used room service for coffee and breakfast most morning. I am not familiar with any other food services on the ship.
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