The food was terrific and the service was outstanding. The excursions were fair. I was impressed that Celebrity made a great effort to accommodate my gluten free requirements. We will definitely sail with Celebrity again.
I didn't feel it was worth the price we paid for the cruise. There was also a lot of trying to up sell the beverage packages, excursions, restaurants on the ship, etc.
Our room #8226 on the 4th day, our carpet was VERY wet from a leak from the room next door. On the 5th day it was SMELLING horrible. When I brought it to our cabin steward, he said they would sprinkle carpet freshener on the carpet and it would be ok. I told him that I would be asking for a different room and he said that there were no more rooms, we would have to stay. To say the least, I'm very UNHAPPY with Celebrity Cruise and WOULD NOT sail with them again.
The food and score excursions were the best. Diesmbarkation was simply a nightmare. No one especially these elderly travelers should have to wait 2 hours in the line to get a taxi when literally the waterfront in BC was already downtown close to the train which took you directly to the airport and where you could have gone to hail another type of cab.
This is one of the best cruise experiences we have had. The Solstice was a great ship, clean and rooms very comfortable. The staff was very attentive always trying to exceed expectations. The itinerary was awesome, we loved Alaska, we fished in Ketchikan, whale watched and went to the Mendenhall glacier in Juneau and took the train through the pass in Skagway. I took four friends with us who also had an excellent experience. The shopping is very good, especially in Ketchikan. Everyone we met were friendly. It is very clean in each town. We stayed at the Hotel Ballard in Seattle and enjoyed a great wine tasting excursion. We will be planning another Cruise to Alaska in the future.
i also want to thank Tina Lorusso from for making all of our arrangements. She is a pleasure to work with and has great follow through and follow up.
( we were unable to go through Tracy Fjord due to,safety reasons but the captain took us to Dawes glacier which was beautiful.)
Great service, great food, beautiful surroundings. We really enjoyed the presentations by the naturalist and Miss Amanda. The singer who did the Whitney Houston show was very enjoyable. We saw lots of humpback whales right from our stateroom window.We loved having all the best drinks, Internet, tips paid and money to spend onboard. Love those Perks!
I thought this was a great cruise to get to experience Alaska. We particularly enjoyed getting to see the glacier up so close. Celebrity Cruise did a great job, all of the staff that we experienced were helpful and cheerful. They would go out of their way to make sure you got what you requested.
The staff and crew made this a great experience! The waiters in the dining room, Peter and Nelson, were amazing. They were funny, interesting, and dealt with some pretty demanding guests with class and style.
Our room attendants, Mari and Jesus, did an amazing job of taking care of all our needs, almost without ever being seen. Our friend and ship board neighbor that we sailed with, mentioned to Mari that the bed was too hard for my wife to sleep comfortably the first night and she added a memory foam topper pad so my wife slept great the rest of the cruise.
We visited with the photography and videography staff and they were very friendly and interesting.
Yes, I would recommend this cruise to anyone. It was an amazing experience, one I will never forget. Our stateroom was well designed, and our "Unobstructed View" was truly that....nothing but sea and majestic vistas. My favorite onboard entertainment were the lectures included in the "Behind the Podium" series. They were so informative, timely as to what we could possibly view that day, entertaining and very well done. I did purchase the DVD's so I could share what I had learned with my family and friends. On the subject of "purchasing" items. We made the decision to not purchase any beverage packages. It was not a hasty decision, but one based on our consumption. Please, in the future, do not continue to try to sell additional packages, etc. It become very annoying. Also, we were cruising with friends from Australia, so we chose not to book excursions until we could all confer together. Again, this was something we could do, and we did not need any additional unsolicited prompting from staff. However, with that issued addressed, the staff were wonderful and our cabin stewards were very thoughtful and efficient. I had pictured sitting on our private veranda sipping coffee or wine and just absorbing the majestic beauty, and that is exactly what we did. Thank you for a lovely experience!
Alter your meal times for lunch and supper, no lines usually and always plenty of foods in the full buffet on the 14th floor. Lots of healthy choices for a diabetic. We used room service for coffee and breakfast most morning. I am not familiar with any other food services on the ship.
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