Sailing with Celebrity was a real joy. Our oceanview cabin at the front of the ship was exceptional and really contributed to our comfort and enjoyment. The professional, caring staff made sure our needs were addressed. They were as good as any we've met before. The excellent meals and service in the restaurant were first class. The ship was beautiful.
The challenge was getting people off the ship when we arrived at our destinations. A significant amount of time was lost.
Please accept our appreciation for all your efforts.
SHIP AND ROOMS WERE CLEAN. FOOD WAS GOOD. MOST OF THE STAFF WERE FRIENDLY. LUGGAGE ON DEPARTING THE SHIP WAS VERY POORLY HANDLED. I OBSERVED LUGGAGE ON ITS WAY TO THE SHIP BEING HANDLED VERY BADLY AND CARELESSLY, STAFF NEEDS TO SUPERVISE THIS CLOSELY AND NOT STAND AWAY FROM THE PROCESS.
We enjoyed some of the stops but the hours in port were too short and the stops in Estonia, Germany and Helsinki left much to be desired. They should be avoided and were very disappointing. The Russian experience was very good but the authorities intimidated too many passengers. The spa areas were a means of buying products and the casino tables were the worse in terms of payouts we have ever seen. Captive audience???
BOTH OF US GOT SICK ON THE NIGHT BEFORE WE LEFT AND WONDER IF THIS OCCURRED WITH OTHER PASSENGERS!!!!
The cruise was very enjoyable. The wait staff and bartenders were excellent and worked hard to meet all of your needs. Housekeeping did a great job refreshing the rooms on a daily basis. The food was excellent and the ship was very clean.
This is the 2nd time that we travel on Celebrity having been on a marvelous cruise on the Reflection 2 years ago. Its sister ship, the Shilouette did not disappoint. We are a group of 13 including edleries and young children and the majority of them did not speak much English therefore finding a "user friendly" ship is of prime importance (in addition to the destinations). The ship is well kept, the staff curteous, helpful and very friendly! The quality and choices of food on board remain (in our opinion) the best amongst similar cruise liners. The "added perks" for Suite Class passengers were great value for money and the services impeccable and made the passengers felt valued. The only slight draw back being that it was obviously a very popular route and at a very popular time and the ship seems to be at full capacity, which makes the public area very crowded(and makes it seem a lot smaller than the Reflection) and the only cafe offering premium tea, coffe and cakes was full to its brim on all sea days. The food in the speciality restaurant were of good quality except for the Tuscan Grille where more attention could be paid to the ingredients (especially the fishes which tasted rather stalled).
My favorite part of the cruise was sitting on the veranda on a sea day enjoying a glass of wine and a plate of grapes.
My least favorites were the long waits to give our passports to personnel and the long wait time to return to the ship on the second tender. (We didn't even go ashore for the third tender.) Both wait times were over an hour and a half!
Loved the Northern Ireland tour to the Giants Causeway and also to the Scotland's distillery in the northern part of the country!
We also enjoyed the excursion to the World War II beaches. It was a long tour but the knowledge and appreciation of this area was worth the whole day. Had many opportunities to get out and explore on our own and relax. The American cemetery was so nicely kept to honor the war hero's that died on these beaches and during this time of war.
Our treat was to Kiss the Blarney Stone and we did just that!!
Due to the nature of this cruise, i.e. seeing 7 countries in 13 days, you must do planning ahead of time so as to maximize your time ashore. Also, I noticed the ship's excursions were not that encompassing, and were expensive. In this part of the world, consider Paddywagon, Scottish Terrier Tours, and BusyBus as excellent alternatives and for more scope than the boat can offer. Ship is very comfortable, but I did miss the center atrium - the heart of a boat. Crew was exceptionally nice, and the food was the best I had in 14 cruises. Keep your fingers crossed for good weather, as these regions can be wet and overcast. But you will see lots, in a short amount of time.
If you enjoy your drinks, upgrade to Premium Package, you won't regret it.
Research all ports and plan ahead. This saves time, and you can be on your way instead of trying to decide once you have disembarked.
Get the drink package you will use it. For the ports get out of the cruise shopping areas and see the islands. For PR see old city, For St Martin see the whole island, for St Thomas (SEE ST JOHN). If you bring kids they have plenty to do too so you can enjoy your cruise.
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