Wonderful experience, but wish I had talked with some experienced cruisers. There is so much to do and the time goes so quickly, but it is also very weather driven. When you're planning heavily for outside activities you need backup plans although many of the inside activities were not of interest. The food selection was outstanding and I tried many foods I've never eaten before. Finally, all the cruise staff I interacted with were wonderful. I certainly plan to cruise again on Celebrity with all that I learned.
Our past cruise experience has been focussed on smaller ships. The Celebrity Silhouette proved conclusively that the bigger ships have a lot to offer and at a good quality level. We know that to be successful in this mass transit business you have to have good management. And this was truly reflected.
Going transatlantic is so relaxing -- I read four books! The Celebrity Silhouette is a beautiful ship, the service was excellent, the captain was really personable -- his morning announcement were hilarious! The only thing that disappointed me was the casino policy -- on other ships, you earn points which can be turned in for cash at the end of the cruise (or any time, really), and after so many points, you earn free drinks in the casino. This one had no such perks. You earned points that appeared to be cash, but when I went to get my $46 the last day, I was informed that it could only be applied to a machine, not given back in cash. Anyway, small complaint compared to the good time we had.
After a very good start in Ft Lauderdale, the boarding process being less than twenty minutes so a big plus for the shore based staff there. After a pleasant crossing of the Atlantic, upon reaching Lisbon I'm afraid things did get rather
unpleasant. We object to having to suffer continual noise from maintenance work while in port or at sea.
Also object at mid seventy years old to having to wait in line for 1hour 30 mins
for our passports to be inspected, and not be given the opportunity to do so in the port of our destination. Celebrity were given the chance of showing us what they can do and have disappointed. Next year we will go back in January on Queen Victoria and return on April 13th on Independence of the Seas.
We really enjoyed the 13 night transatlantic cruise to Southampton leaving on April 10th. The food was excellent. The entertainment was good - the production nights (all 3) were well done but it would be better to have some music that you are familiar with. The other entertainment was good. The comedian on the first night was terrible and no one laughed but other than that it was fine. We had one bad experience in that the local guide in Spain to Santiago had very poor English and I felt we wasted $140. on that. But taken as a whole we would do it again. It was very affordable and the balcony was not obstructed. The staff on the ship was fabulous.
Celebrity creates a perfect environment for whatever level of experience you want to enjoy. Their staff are incredibly well trained to make you feel pampered, nothing is too much trouble to ensure that your needs are met.
There are a wide variety of places on board to relax - as a mature couple we loved spending time in the solarium where the pool was never crowded, noise level low and filtered sun from the overhead solar panels. Nearby to that area is an excellent gym, fully equipped, and a spa with a marvelous area called The Persian Garden. We treated ourselves to this upgrade and used it every day,relaxing on ergonomic heated mosaic tiled beds followed by a session in the aromatherapy room. The Garden only has about 8 beds so very calm, few people at a time, gentle music piped through, Pure zen! Worth the fee of $159 a couple for the week.
We opted for the newer 'select dining' for evening meals that allowed us flexibility of time and also the chance to eat with different companions. It occasionally required a short wait while a table became available but on the whole it was a good decision.
Food was delicious and varied. We used the ocean buffet during the day, loved the 4-5am tea time with warm scones, cream and strawberry jam, tried out the sushi bar from 5 -5:30..well made, attractive presentation.
Prefer to arrange our own shore trips- still enjoy the independence and last minute freedom to choose depending on conditions that day.
Cozumel we rented a car for the day and drive round the island,stopping for lunch at Coconuts.
Cayman, took the very clean and safe Public Bus- they run frequently on the main 7 mile beach road, $2.50 each for any distance, get off where ever you want. We went to the Turtle farm. Super visit, had lunch there and enjoyed seeing the tanks of young turtles that you could hold- would be a perfect visit with kids. They can swim with them too in a beautiful tropical park environment.
Took bus back and got off at the Ritz Carlton where there was access to the beach. The ship provided ample sized beach towels and Celebrity bags so we enjoyed an hour on the beach. Cayman was probably the best stop in our opinion.
Jamaica we took a cab to do a bamboo raft ride on the Martha Brae river. Peaceful quiet jungle around us, birds, an excellent one and half hour trip with just us and Edgar who did the punting and guide.
Labadee was a beautiful palm beach area, local helpers brought sun beds to your spot and the ship put on a good buffet lunch. Exquisite scenery, perfect weather, great last port.
Saw a couple of good stage shows, bands elsewhere were OK, cabin stewards Wilson and Akhalish looked after us constantly. They were incredibly attentive.
We had concierge and a balcony and have done that in the past 2 trips with Celebrity and it's worth the extra. Very swift boarding process followed by a special luncheon as soon as you're on board.
We love the Celebrity experience. Hope these comments from our recent trip(April 3 to 10 ) might be helpful to another traveler.
My husband booked this for his birthday. Ship was clean and cabin was nice. Excellent cabin steward who brought anything we requested. Loved the canapés every day to enjoy on the balcony with a glass of wine. Evening shows were great especially the Three Tenors.
Celebrity Silhouette is a wonderful cruise experience. We specifically appreciate the excellent service provided by Celebrity and the Silhouette is a nice size ship if you are looking for great service and terrific food.
Staff was not at all attentive (except our cabin steward and the waiter in the Tuscan Grille). Felt like we were doing them a favor by being there. We never complain, but we did to the dining room manager - our waiter was downright rude. Virtually no service by the pool - if you could find someone it was like pulling teeth to get them to serve you. Ship was clean, food was average - buffet was the same every day except for the "carved meat of the day." The Tuscan Grille (Specialty Restaurant) was amazing, and our waiter was fabulous. The experience was a huge let down, especially because it was more expensive than any other cruise we'd been on.
We won't be back to Celebrity. We're going Royal Caribbean next time!
The ship was very clean and well organized. The staff that cleaned our room was the best!!! They did an excellent job and worked efficiently around us being in and out of the room. They spoke to us every time we saw them and were really friendly with our 10 year old son. We ususally had Jaeson as our dining room waiter in the Grand Cuvee and he was positive and always had a smile. The staff at the excursions desk was efficient, helpful and offered several suggestions about excursions. Entertainment was outstanding. The cast was excellent and all shows were captivating. We especially loved Life and Cosmopolitan. Kids program was the best we have experienced. We did notice some of the staff at the pool, buffet, and coffee shop were not as pleasant...seemed to be just doing their job not going to any extra effort to make the vacation rememberable.
If you enjoy your drinks, upgrade to Premium Package, you won't regret it.
Research all ports and plan ahead. This saves time, and you can be on your way instead of trying to decide once you have disembarked.
Get the drink package you will use it. For the ports get out of the cruise shopping areas and see the islands. For PR see old city, For St Martin see the whole island, for St Thomas (SEE ST JOHN). If you bring kids they have plenty to do too so you can enjoy your cruise.
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