The cruise was very enjoyable. Smooth Sailing and great weather. I was very impressed with our room stewart. He always seem to be around. He know our names and which room was ours. When he seen us coming he would go to our room and open the door for us. If we were carring bags from shopping he would take them and put them in our for us. The shows were fun and entertaining and lot of other activities to keep us busy. It was also nice that the kids had a club so they could be with kids their oun age. What I didn't like was there was no way to comunicate with the children (age 10 and 13) and they could be any were on the boat. Our Disney Cruise had phone that could be used on board. The food was good and a nice variety,
This was my first ever cruise , so my expectations were based on other peoples comments, I must say that I was a bit disappointed however.
- stateroom had enough space to store clothes etc; also umbrella and tote bag had been thoughtfully provided.
-The buffet food had enough variety for different cuisines
-The crew and attendants/ wait staff were very polite and attentive
-Blankets/towels on the pool deck was a nice touch(although was too cold and windyduring my recent trip)
-Activities were very lame ; it was diffcult to pass time during the day; some more intellectual stimulation and more interaction/engaging the crowd sort of stuff would have been better.
-The night time shows were reasonably good but was the same thing every night; except for the comedy stand up and the aerialists, nothing else stands out. The same performers with the same performances every time becomes boring
-Icy Strait point was not worth stopping for a shore excursion.
-Dinner at the grand restaurant was a long wait-took upto 2hrs at times
-I appreciated the choice of Indian cuisine but was not well prepared.
-Should be more of Alaska in an 'Alaskan cruise'-this was more time on the ship
-Providing motion sickness tabs/ bags in every room would be good
The cruise was wonderful: exceptional weather and conditions that allowed us to see the glacier from up close. Excellent food and great personnel.
We had two cabins. One BIG disappointment: we booked through cruisesonly. it was not the best price but they offered beverage and gratuities packages that made their offer the best. But then we were informed on the ship that these packages were NOT part of the deal. The mistake was entirely cruisesonly: at the end of the reservation call they reviewed the whole deal and that included the packages. But, after taking our money, they found out they could not offer these packages. When we called after the cruise to complain, they essentially dismissed the whole thing as 'a honest mistake' and blatantly lied about sending us an email offering some compensation (which we never received).
Our bottom line: we will never deal again with a company like cruisesonly that offers a deal, gets your money, and then modifies the deal unilaterally with no consideration whatsoever for the customer.
The ship is ok. ,staff was nice. only concern about food, there is not much variety in the food. everyday is kind of same . Indian food has no variety at all, same everyday. 4-5 days in a row ....fish curry and chicken. breakfast items are all the same everyday..after midnight everything is closed.
Didn't see any kind of chinese food.Italian pasta is drop out
Bar : happy hr has only 3 kind of drinks. regular drinks are too expensive.
main dinning is ok. but then you don't know what you are getting. writing and prepration of the dishes are very different.
The Staff were very friendly. The ship is very attractive. The food was exceptional. I tayed in a suite and had access to the Micheal's Loungs. The lounge is an excellent idea the staff with super helpful, I will go suite from now on!
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