This cruise was wonderful for my family. This was first time for 6 of my family members so watching their faces while touring the ship, the different ports and the food was amazing! Looking forward to planning our next family cruise.
I had the best time of my life me and my family are now looking into doing this every year. We partied so hard and really enjoyed every min of it. looking forward to the next time. We when to the beaches and eat food they we never had a chance to do but now I see the other said, and ready to enjoy it. I glad I had this trip with my family looking forward to are next one thanks again.
This was my first cruise and I did not know what to expect. I wish I would have known before hand of the various activities before boarding. I didn't feel quite prepared and probably could have packed better. I liked the Fun Times schedule that was provided everyday, which helped in planning activities throughout the day.. I believe 2 days at the port, would have been better than 1. 8 hours just isn't enough to explore the island and see what it has to offer. Overall, it was a good experience and I'm glad I was able to go.
Service and staff were extremely fantastic. Shows were good, comedy show and piano bar were nice. Ports were easy to use. Food options are great. If you leave hungry, you didn't get out of the room. Looking forward to going on more Carnival cruises in the future.
The king bed in our cabin was pushed up against the wall and there was a box screwed to the floor at the foot of the bed. The box was so wide, the person next to the wall had to climb over the other occupant to get out of bed. There was no way to reconfigure the beds.
There was no alternate dining other then the Lido buffet and the food was below average. Several times my vegetables were mushy and burnt and the meat was fatty and tough.
There was always a long line at Guest Services because everyone had problems. They refused to answer their phone and there was no way to leave a message so you had no choice but to wait and wait. The worst, however, was the noise in the halls at night. There were people running and yelling until 3 A.M. At one point someone was having a birthday party in the hall. The ship personnel made no attempt to ask the rowdy's to respect the other passengers. These were only a few of the problems that we and other passengers had.
When I first started crusing I swore I would never use Carnival. I should have stuck to this promise.
It is what it is. Very hard time getting drinks. With sub par pours. Food was rather , well , not so good. We didn't find anything appitizing enough to enjoy . It's an interesting group of people on board. IF it was my "vacation " I'd been planning on all year I woyld have wanted to money back.
The food was basically the same for lunch and dinner. The food in the main dining room was not up to the quality of other Carnival ships. Do not know if food was different because it was a 3 day cruise. Little or no sea food. At night the food on the Lido deck basically closed at 10:00 except for pizza. Couldn't even get a cookie for a snack at night. Reopened with some items but not until 11:30. The ship was recently upgraded but other parts of the ship needs to be redone.
I have called to explain how this fiasco went as soon as I returned home. I have never had a more disgusting time on a vacation than this. I have been on Royal Caribbean cruises before and was excited to bring my kids on what I thought would be a "Cat in the Hat, Dr Seuss" inspired kids cruise. What it turned out to be was a drunk fest for people who have no regard for others. The slide was not operable for most of the trip, maybe a total of 4 hours. The kids pool in the front of the ship was never opened. The adults only pool stayed open the whole trip, go figure, no kids. There was unlimited drinking everywhere. There was vomit in the pools and someone defecated on deck 1 and on deck 5 outside of the elevators. Our room on Deck 1 was ok, the steward was very nice, My kids did not see Cat in the Hat or Thing 1 and 2 except on the sail away party which was for about a total of 2 minutes. There were no signs of his presence on the ship and if you wanted to have breakfast with him, they are charged you $5 each, which I don't understand. Wouldn't that be a part of the cost of this ship. Of course this charge was not listed in the daily flyer of things to do that was slipped into your room. The "captain" or employee wearing all white, had on dingy clothes. The group of managers that wore red, were there on the first day during the sail away party and there on the day we left to say hello to the next group of unsuspecting people boarding the ship. The night movies, which we ended up doing a lot as it was the only activity to enjoy, was interupted at EVERY movie, from the ship director to inform us where to go for the current party. Couldn't they handle that BEFORE or AFTER, as not to stop and interrupt the movie. Also, during the day, when they were not showing anything on the screen, the cruise played pictures of scenic pics of winter mountains, Grand Canyon and northern parts of America (a few from Hawaii) all this while playing Native American flute music. I had to say this but we are in the Caribbean, how about water scenes or tropical photos. They also played the same views, EVERY DAY!! THE SAME ONES, couldn't they change it up, it can't cost that much to do it. My children and fiance, who have never cruised before think it is the most disgusting thing they have ever done. I have told them how wonderful RC is and now they do not believe me. I am not sure if I will get them on another cruise, but I don't blame them. BTW, was amazing about listening to my issues, but I am sure that Carnival will not care about it.
Being polite does not make up for not properly cleaning or listening to the needs of customers. Parts were missing off fixtures. Electronics were extremely dated, and my luggage took forever to arrive. Toilet did't work for the 1st 24 hours. Room had to be freshener due to odor. Just too much. Had several people in and out of the room to check and it still too 2 days out of my 4 day cruise to get things handled.
Setting down at dinner with my husband and daughter. That was really it.
The cruise wasn't what I had look forward to for months. From the 1st day we got on the ship. They was working on the deck.for 2 an half day's of sawing and sanding, and staining .And the slid was out of order of 3 out 4 day's,kids pool was out of order the full cruise, 1 of the jacuzzi was out of order the 2nd and 3 rd day. All the kids was in on pool and hot tub. It was crazy. And it was out 1st family cruise with our daughter. So it was a flop. It's wasn't the money I spent. I want a refund. . I would really like to redo the cruise. That my family on another that would be more fun. And. Let my baby girl have the time of her life. My little lives the water. And tellls everyone she is a mermaid. And wasn't able to swim at the beach. So sad. And wasn't able to enjoy the pool like I was telling her she would. It was to many trying to get in one pool. I'm not a happy Cruise Only customer. I've sent uall 2 emails. And haven't received a call nor an email addressing this.
We got a room on the middle of the boat near the bottom because I read that you wouldn't feel the rocking as much there and it was very convenient. It was right next to the elevator so it was easy to get to anything on the boat and the movement of the boat was less noticeable there.
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