Cruise ship old and in need of updating. Employees in need of a morale booster. Alright, but could have been much better. 18+ shows and areas full of children. Policies need to be enforced to make a please cruise for all or don't advertise it.
Marcelo and the crew were all awesome. We had so much fun on board just be aware when you get off at the ports for scam artist.we almost got scammed with a free cruise thing but when we got on board we asked and they told us they only do on ship offers.other then that all the shows were great
The whole cruise was fantastic. No one favorite part. The staff and crew were all amazing. A sentiment I posted to our director's Facebook page. His name is Marcelo. We tried to attend every event he was involved with. The shore excursions we went on were great. informative too. If I get my wish, we'll be back aboard a Carnival cruise ship soon. Thanks to for all their help too. Safe and Happy Travels everyone!!!
We sailed on the Carnival Victory August 21, 2016 out of Port Canaveral, Florida. We had a fantastic trip. The boat was very clean and the itinerary each day offered great fun. We especially liked the cruise director, Marcelo. I have taken several cruises and I think he was by far the best cruise director. He was very funny and entertaining. The shows were top notch. We enjoyed the Punchline Comedy Club and bingo. The 80's Music and Motown Music Trivia was fun also. Our cabin 2243 was nice and clean. We had a wonderful vacation.
When I arrive to departure the representative could not find my name in the system. I almost missed the cruise because they took my photo 3x because of a computer glitch. When I arrive at the door to get on the cruise ship to scan my card the information deleted again which took additional 15 min to manually put in my info Again & take another photo. The next day when we arrived in Bahamas I attempted to get off the boat the same thing happen Again so the cruise staff had to write my name down. When I came back to the ship the same thing happen Again & I had to take another photo. Saturday I attempted to make a purchase and my card declined even though I attached my cabin to my debit card! I was told I had a credit however it was not applied to my account so I went to customer service and stood in the line for 3 hours. I explained to the rep what happen and they zero out my account and added $40 cash. Okay the last day when I attempted to leave the ship I was told I could not get off the boat I had to go customer service. I went to customer service Again stood in the line for 2 hours to speak with a manager (LISA) and she had to walk me to the exit to finally leave! I spent most of the cruise disputing errors! HORRIBLE EXPERIENCE!
1-ME AND MY WIFE DON T EAT MEAT OR CHICKEN ...SO THE FISH FOOD WAS VERY POOR..... JUST ONE POOR KIND ..SO WAS HARD FOR US ......2- GIRLS WERE COMING INTO THE DINING AREA FROM THE SWIMMING POOL ALMOST NAKED THAT WAS NOT GOOD AT ALL FOR KIDS...THANKS
We got a room on the middle of the boat near the bottom because I read that you wouldn't feel the rocking as much there and it was very convenient. It was right next to the elevator so it was easy to get to anything on the boat and the movement of the boat was less noticeable there.
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